Continental Imports of Gainesville

Paula Dempsey

★★★★★

4 months ago

Alex was absolutely a pleasure to work with. He went thru ALL (too many to list) issues with my 2008 MB GL550. The car only has 81,000 miles and has been a great car, so I decided to do everything needed. Continental was super quick and she drives like a brand new vehicle. Figured the $$$ spent was much better than replacing for $150,000 new one. Thanks to the entire crew. You are my new go to for both the GL and my Sprinter. Hopefully, you won't be seeing the GL for a long time!!!

Pilar Doran

★★★★★

2 months ago

Continental Imports is fantastic. Mike is great to work with and the entire team takes wonderful care of my Porsche Cayenne. I’ve taken all of my vehicles here for many years, and they always take such good care of us. Honest, reliable, and consistently excellent service—I wouldn’t go anywhere else.

N G

★★★★★

3 months ago

⭐⭐⭐⭐⭐ I had an excellent experience at Continental Imports of Gainesville. The team did a phenomenal job taking care of my vehicle. Special shout-out to Alex, who was very courteous, professional, and extremely knowledgeable throughout the entire process. He took the time to really listen to my concerns, explained everything clearly, and made sure I felt confident about the work being done.

Carolyn Lukert

★★★★★

3 weeks ago

The folks at Continental Imports of Gainesville were great to work with - courteous, competent, and efficient. And they made the dropoff and pickup process easy. My Mini Cooper is in good hands with their team!

Toni Ziegler

★★★★★

a month ago

I was so delighted at the treatment I received when I took my Mini Cooper Clubman to them for a check engine light. They took photos and showed me I had rodent damage. Once I got my car insurance involved Continental Imports of Gainesville negotiated all interactions and had even secured a car rental for until the car was ready. They kept me in the loop and made the experience as smooth as possible. Big thanks especially to Gina!

evi green

★★★★★

a month ago

I had a very pleasant experience through the entire process. The convertible top on my 280 SLK stopped working due to a hydraulic fluid leak. Options were offered for repair, plus a new battery was installed. The entire time Gina gave me updates and kept me in the loop. Everyone was very professional and knowledgeable. I recommend Continental Imports!

Raeann Dimas

★★★★★

2 months ago

I had a Wonderful experience with Gina from Continental. She kept me updated every step of the way! And an added bonus My car cam back looking and smelling like I just bought it. As a mother of 6 kids at home that was like Christmas all over again! Thank you for such Great work and making me feel like family.

Georgio Luca

★★★★★

2 months ago

Have been using Continental Imports for all my service and warranty work for many, many years. Great attention to detail, by far the best automotive shop in Gainesville. Far better work than the dealerships in town, and considerably less expensive. Jason P is a man of integrity and he's always gone above and beyond with every single interaction we've had. Over the years I have entrusted Jason, and the team at Continental Imports with my Mercedes cars (Sprinter, Metris, Several C class, an AMG) as well as my 3 Hellcats, a couple of Subarus ect... Their detailing shop is peerless in Gainesville. I have never been disappointed in all the dealings I've had with them over the years.

Matthew

★★★★★

6 months ago

It’s becoming more difficult to find good people that really care about the quality of work and building a trusting relationship with their customers. Fortunately, when I needed help the most, Continental Imports of Gainesville proved those people still exist. My 2012 L322 Range Rover Supercharged experienced the notorious timing guide failure and jumped time resulting in catastrophic engine failure. Luckily I kept a warranty through CarShield and Continental worked with them to source an engine. Continental went above and beyond to not only thoroughly inspect the new engine with a good teardown while replacing all major seals and gaskets, but also worked with me to ensure modern upgraded timing guides, chains, and tensioners were installed on the replacement engine. It’s been a few months since the job was completed and my Rover is running like new. Alex, Heidi, Michael, and the wizards working magic in the bays, I’m grateful for you all and look forward to bringing my vehicles to your team. We also had front control arms, engine coolant pump, and engine coolant pipes replaced during the engine job.

Reid Griffith

★★★★★

3 months ago

I was very pleased with everything that went along with my service to my car, especially the communication and customer service I was provided. Gina was my service Advisor and she was a great help and was very sweet. My car drives like new and feels even better. Along with the complementary car wash?! This was a great experience. We will come again if need be!

Tom Helou

★☆☆☆☆

a month ago

Awful service experience, my car had to be towed 35 minutes after leaving the shop. I paid 82% more over the quote they gave me, and my car was worst going out than it was when I brought it in.

J P Brown

★★★★★

3 months ago

Although I do not normally leave reviews, I made an exception here because the customer service and repair work at Continental Imports was genuinely phenomenal. From the very start, the place has an extremely friendly, family-oriented feel. RJ at the front made scheduling the appointment easy, and the staff in the waiting area were welcoming and professional. From the beginning, they worked with me to make everything as convenient as possible—handling insurance, securing a rental car, and taking the stress out of the process. In a time when it often feels like real customer service is dead, Continental was a breath of fresh air. I brought in a recently purchased Honda CR-V that was still under a limited warranty for a small audio system issue. As part of the visit, they performed a complimentary mechanical inspection. My mechanic, Alex, found many issues with the vehicle that were not reported in the seller’s so-called 200-point inspection. His meticulous inspection of the vehicle saved me thousands of dollars and countless “nickel-and-dime” headaches down the road. What really stood out was the communication. Alex really took the time to explain each issue clearly, what it meant for the vehicle long-term, and even showed me the actual areas needing attention (then later repaired) That level of transparency and patience is rare. Continental Imports is hands-down the best auto repair experience I’ve had in Gainesville. If you value exceptional customer service, honest communication, attention to detail, and repairs done right the first time, this is the place. Highly recommended!!!

Chaturbahu Bhakti

★★★★★

3 months ago

Continental Imports is AMAZING and has been nothing short of a Godsend since I decided to switch to German cars. I’ve been bringing my 2019 Audi SQ5 & 2009 ML550 to them for about two years now, and these guys have been absolute legends! I'm going to focus on the Audi right now. They've tackled everything from my motor mounts, 30,000 miles service maintenance to water pump issues, oil filter gasket leaks, front control arms and struts. Most recently, at just 37,000 miles, it seems that the engine has decided to peace out. While this is definitely a nightmare situation for me, the team at Continental Imports stepped up without hesitation. They got on the phone with my extended warranty provider, and even coordinated with Audi’s own extended warranty. And the cherry on top? They personally hauled my car over to the Audi dealership to get the repairs moving. It's so rare to find a shop that cares this much about both the car and the customer. I totally trust them with my vehicles, and I’m beyond grateful for their honesty, professionalism, and commitment to quality work. If your European car is acting up and you don’t want to get robbed blind at a "stealership" or deal with a shady mechanic, take it to Continental. I can’t recommend them enough! A special shout out to Gina for making this all a little less painful and RJ for always being awesome!

Meghan McGuire

★★★★★

2 months ago

I have had really great experiences getting both normal maintenance and repairs done at Continental Imports. Gina is amazing to work with and always explains what repairs we should prioritize. They have been able to work with me on price and I often choose to get multiple things done at one time. They've been great at respecting my budget and working within that. My car is 10 years old now and it's really important to me to understand what I should be investing in to keep it running. They get work done quickly, and always give my car back clean and perfect.

Trey Tinney

★★★★★

3 months ago

Robert R was fantastic to work with! My 2016 LR4 needed a new transmission and engine coolant cross-over pipes. He provided consistent updates on the repairs and had the vehicle back to me in a week! I felt the pricing was fair and there were no surprises. I highly recommend Continental Imports of Gainesville for your European Auto servicing needs.

Ryan Miller

★★★★★

2 months ago

The team at Continental Imports is truly second to none. I have never encountered a repair shop more dedicated to customer care and experience. I needed major work done on my 2019 Kia Sorento—including a transmission replacement—and they handled everything with ease. They even worked directly with my warranty provider (MaxCare from CarMax) to ensure coverage. When they discovered additional issues related to my vehicle’s mileage (such as spark plugs, coil packs, and a leaky axle), they coordinated with the warranty company again, keeping my out-the-door price as low as possible to fit my budget. My service advisor, Gina, was a pleasure to work with. She kept me informed throughout the entire process, updating me on inspector visits, parts arrivals, repair progress, and the final test drive. I always knew exactly what was happening with my vehicle. Their hours are very accommodating (open early and until 6 p.m.), making it easy to drop off or pick up your car before or after work. The shuttle service was also very convenient, providing rides as needed. I highly recommend Continental Imports. As a local Gainesville business with a long history of community engagement and support, they are an absolute pleasure to work with.

Roz Ann Joe

★★★★★

2 weeks ago

I would like to thank RJ and the rest of all staff who helped out in my experience with my vehicle. After getting the runaround in my town, I landed myself here from a great recommendation. Even when an incident I question it was handled fairly. I had to travel there and I was accommodated to meet several deadlines, like my kids extra curriculum activities were still met with no hesitation. I also appreciate the cleanliness of the location as well. It’s a place I felt comfortable waiting for my vehicle. Thanks.