Coop's Auto Repair & High Performance Center

Rebecca Gaitan

★★★★★

11 months ago

I’ve been coming to Coops since 2019. They have been great with my 2 cars. I don’t have any reason to find a new place for my car care because they have been amazing.

William Hudson

★★★★★

2 years ago

I called around pricing a specific repair. Coop's had the best price plus guaranteed they'd use a quality part from a specific manufacturer. Called them back the next day, and they said to bring it in at opening the following day, and they'd try to fit it in. Brought it in ½ after opening. Just after 10:00AM that day Coop's called me to pick up the vehicle as it was ready. Fast and accurate and quality. I'll be back.

Stephanie Strazinsky

★★★★★

7 years ago

I needed an inspection, and of course something needed to be fixed. Not only did they find me a less expensive replacement part, but the estimate was right on the money with final costs. It took a little longer than expected, but when they realized I didn’t have another vehicle for the weekend (and I had to work), they got the work done on a Friday afternoon. Everyone there is so nice and they explain everything. I highly recommend them for any car repairs!!! Definitely a five star experience!

Devin

★★★★★

2 years ago

Had my 4Runner inspected here. Carl at the desk was awesome and we shot the breeze about bikes and cars while we got it set up. These guys are awesome and I wish I found them before I had to move to NC! I’ll definitely be back if I need to and I’ll refer everyone I can with trucks. Also got a cool keychain from them!

Celine Hill

★★★★★

8 years ago

I just moved down to VA and had car problems within two weeks! Finding a trustworthy auto repair shop for a woman is ALWAYS next to impossible except in this case. Justin was wonderful on the phone and just as nice when I came into the shop, where he introduced me to the manager Kevin who, through his knowledge and experience with cars, made me feel comfortable almost immediately. My car is running perfectly now and at a much more reasonable price than I would have paid in CT that's for sure!!! I give this shop as many thumbs up as you can give!

Sandra Quirk

★★★★★

a year ago

Honest and reliable. Trustworthy. I am very pleased with all the work done to my vehicle. Carlton is so friendly and helpful. Highly recommend Coop’s.

Michelle Johnson

★★★★★

2 years ago

I can't say enough about the amazing service I've experienced at Coop's Auto. They are honest and their prices are very reasonable. Toyota wanted to charge me 450.00 for a drive belt, belt is only 40.00. Dan charged me like 1/3 of that and Carlton is awesome. If you need your car worked on, take it to Coop's. I'm telling you now, don't take your car anywhere else.

John Windley

★★★★★

a year ago

Had an issue with an inspection but they did come through in end, Carlton called to apologize for the inconvenience. I appreciate that customer outreach. First time there and I will return with my next repair. Just want straight forward honest work and based on the reviews they seem to be that.

Vince Edivan

★☆☆☆☆

3 years ago

My previous mechanic of over 35 years recently retired and closed his shop. I'm a dream customer for a repair shop. I keep 4 vehicles on the road for my family. I spend about $400 average per month in maintenance and repairs. I really wanted to like Coop's and make them my new repair shop, but I had some really disappointing experiences. After performing a state inspection on two of my vehicles without issue, they stopped accepting my appointments for "next day" inspections, and would only book for state inspections two weeks out. They performed an oil change and without disclosing beforehand - they used an additive and increased the price by $20. They tightened the oil drain plug so much I could not remove it with an impact gun. One of my cars needed a warranty repair and Coop's refused to do the work. I inquired why and was told I'd get a call back to explain, but I never got the call. I had to pay to get it towed to another shop. Bottom line - be careful dealing with this shop. You cannot rely on them to repair your car.

Kyle Thompson

★★★★★

2 years ago

Great experience. Ryan was wonderful. I had gone to another establishment and it took over 2 hrs for an oil change. Ryan did my state inspection in a timely manner. Highly recommend requesting Ryan for any of your auto needs!

Andrew McKinney

★★★★★

2 years ago

My local go to! The only shop I trust to maintain my 4Runner. Always prompt, polite, and trustworthy.

Angel Monteith

★★★★★

a year ago

Amazing shop! I won't trust anyone else within a 100 mile radius with my truck. Kind technicians that go above and beyond, affordable and high quality work. I drove an hour and a half and got a rental so they could work on my vehicle and it was well worth every minute and every penny spent.

Camille Hart

★★★★★

a year ago

Saved us when we were in a real bind. 7 hours into a 9 hour drive our car starts making noises. Call up and learn that they don’t have availability until the next day. Explained our situation and they had us in and out in 4 hours. Customer service was great, place is spacious and quiet, gave us updates and an excellent price. They were able to find that our tire had been put on incorrectly and fixed it for less than $60. They even took a look at the other tires while they had it without us even asking.

Leonard Spencer

★★★★★

Edited 4 years ago

Great Service !! I came in for a safety inspection on my Ford F-150 and they noticed and fixed a vacuum hose and cleaned my battery terminals at no charge. Now that is the first time I had an inspection without someone trying to nickel and dime me for minor repairs. They now have me as a customer and I strongly recommend these guys and the customer service lady at the front desk. Very sharp and knowledgeable. I am very impressed.. 5//5/2021 Just had my F150 Lowered and Leveled. These guys are excellent, professional and prompt. They are super smart and performed the work to a T.. Only place I will be taking my vehicle. Len

MeShell

★★★★★

10 months ago

So, i’ve been coming here now for two years. Most of the time it was just to do oil change or state inspection. Every time I come they’re very thorough. The price is very reasonable considering how expensive everything else has been. Twice that I’ve been there the person at the front desk was really nice and actually gave me a price cut when I needed my battery replaced. And he was also nice enough to help me out with my battery in my remote key. I will definitely keep coming here for all my car business.

Glenn Mason

★★★★★

4 months ago

Great guys, knowledgeable, Honest mechanics & great work! I had my Jeep Gladiator transmission & coolant system serviced. Carlton communicated well & kept me informed about my vehicle as well. It was affordable and done right. Definitely highly recommend Coops.

Manisha Lynn

★★★★★

a month ago

I’ve been coming to Coop’s since I moved to Fredericksburg in 2021. I’ve had everything from routine maintenance to repairs to inspections and these guys are the BEST. No gimmicks, no tricks, no price gauging. They post their hourly labor fee up front and they take the time to explain everything to you plainly and clearly. Pro tip: they are ALWAYS booked, so you’ll need to make an appointment two weeks out if you can.