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About Business
Costco Tire Center is a highly-reputable Car Repair service provider based in Murrieta, CA. Costco Tire Center covers all facets of the Car Repair industry, with a focus on Tire shop. With over 11 reviews and an average rating of 3.8/5, Costco Tire Center is a trusted name in the industry. Their presence in Murrieta, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Becky Tripp
★★☆☆☆ Leaving 2 stars might be generous. Watch out for Daniel doing any services on your tire service needs. Had an appointment @10:45am Dec.10th for Tire rotation and new Tire Pressure Sensors on all four tires @ $258.20. All was going well until I received a call saying they were having trouble resetting the sensor on my car but attempting to reset their tool since it would not read to my car to reset correctly. After 2hrs and 40 minutes (the initial job was quoted at an hour) I went back to the counter and was told they were still trying to update the tools used to reset. I asked "Are you sure the sensors were installed properly ?" I was told yes, we have dbl checked our work. We installed properly" Waited another 20minutes and was approach by Daniel who stated they could not reset and "there HAS to be an issue with your car". You will need to take it to the dealer or a mechanic to identify why the car will not reset. Again, I asked are you sure the sensors are correct? It seems to me something is wrong with them. Daniel became rude at that point stating, how long he's worked and how long he's installed many sensors and infact on the same model car without problems. Which also made me suspicious that something wasn't done right. He said "mame its your car, our work is right, your car has an issue somewhere and again a dealer or mechanic will need to identify why. We have already spent too much time on labor to resolve the problem". Daniel suggested that I take it to another location to have it checked as second opinion that the work was correct. Which I did! The Temecula store took 15 minutes to figure out that rude Daniel installed the wrong sensors, he installed for the wrong model causing my car not to reset to the ones he installed. Note its now 3:50pm and 5 hours later. My options were to pay Temecula to install the correct sensor or take it back to Murrieta. Murrieta re-installed proper sensors and refunded my labor charges. The employees were empathic to my bad experience and how long I had spent on Daniel's error. I appreciated their apologies and concern very much. My 10:45AM appointment ended at 6:45PM because Daniel was too proud of a boy to check his work for a woman. My two star rating should be owned solely by rude DANIEL and his ego for treating me as if I were too dumb to suggest his work was wrong. Guess what Daniel? I was right!! I suggested to the store manager that feedback be provided to Daniel. Service has been good from other employees when I bought tires and had tire rotations done in the past. I will go back to this location but I will also ensure Daniel does not touch my car.
Garrett Luna
★★☆☆☆ Great fast repair. But never had anyone at a costco tire center scratch my wheels, yet. Until today. Low review due to the fresh scuff from on yhe face of the wheel they repaired. Photo taken in the parking lot on pick up.
austin paget
★☆☆☆☆ Terrible tire center. Won’t honor tire warranty due to “damaged rim” even though they have installed 2 sets of tires onto the rim in same condition. When I’m paying full price for tires they’re happy to install. When I need warranty work it’s a different story. Please shop wisely and shop elsewhere. Better service for better prices
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