Mopar Chrysler Jeep Dodge

Israel Delgado

★★★★★

a year ago

I recently brought my Jeep into Mopar Alternatives for some much-needed repairs, and I am absolutely blown away by the level of service I received. From start to finish, the team demonstrated an impressive commitment to getting my vehicle back to 100%. They worked tirelessly with my warranty company to ensure that the repairs were covered and handled seamlessly. The staff at Mopar Alternatives were not only knowledgeable but also incredibly transparent throughout the entire process. They kept me updated at every step, ensuring I knew what was happening and why. It’s rare to find such dedication to customer service these days, and they went above and beyond to ensure my Jeep was road-ready and safe. I cannot recommend Mopar Alternatives enough for anyone needing vehicle repairs. If you’re looking for a shop that truly cares about both you and your vehicle, this is the place to go. Thanks to their due diligence and exceptional service, I’m back on the road with total confidence.

Zero Dean

★★★★★

Edited 10 months ago

I've been here at least 5 times in the last 3 years to have my 2019 Ram Promaster worked on. Big jobs (oil filter cooler housing, pentastar tick fix, spark plug replacement, etc) because it's a Promaster. I'm finally leaving a deserved 5 star review because this latest job had them going well above and beyond to ensure my van could be delivered to me in a timely fashion after a supplier failed to provide a required part on time. This resulted in me getting a text from Kenny at 10:30pm stating he managed to personally go out after work and get it (extract it from a doner vehicle) and that my van would be ready as expected the next day as planned. I am in awe of the effort. Here's what you should know: This shop uses OEM parts which are not cheap, but you can be sure the work is done extremely well with parts that don't have quality or compatibility issues. At least one time I tried suggesting a cheaper route and they respectfully refused and explained why. Basically, it was too much of a risk of future issues in this case and would likely end up costing me more to have the job done again (based on their experience). I respect that. It wasn't about price, but honesty and personal values. I've also been impressed with how quickly they can often get me in. It's definitely more convenient and more personal work and care than a dealership will give you. I have to remember that prices are what they are because it's the price of doing business in California. And if you're a quality shop, you do quality work and use quality parts. You can't be guaranteed those things when you go the cheap route. And you also likely won't have the parts & service guaranteed the same way either. I'm glad I found this shop. I think you will be, too.

Jerwin Mendigorin

★★★★★

4 years ago

These guys always take good care of me each time I bring in my 1998 Mitsubishi 3000GT project car when I need work done. Highly recommended!!!

Ricardo Diaz

★★★★★

a year ago

Excellent customer service. Quote and diagnostic was as as promised. Resolved my issue and delivered on repair date. Will definitely return again for future repairs. Honest mechanic..

Anesia Goodson

★★★★★

6 months ago

Kenny is awesome and honest. Great with the Mopar parts.

Chimichanga Cowboy

★★★★★

7 years ago

Second time I have gone to Mopar Alternatives for work on my 2017 RAM 2500C diesel. Love this place!!! They really are honest, professional, and perform excellent work. I will continue to bring my truck here for service. I find their pricing to be way better than taking it to the manufacturer/dealership. Thank you Mopar Alternatives for being a great shop to bring my truck for service.

Cinn Cinn

★★★★★

5 years ago

I called yesterday if they accept preventive maintenance for Fiat 500E 2017 (not sure if it was ever serviced before, cuz I just got the car with 18k miles) and told me that I can just come in the next day, no appointment needed. So I came in this morning at 10am i think and asked them to do all the checkups and everything that is needed for the car and I will just pay. I even bought a gallon of Mopar antifreeze coolant and told the mechanic to use it if my car needs it because the coolant is already below the minimum requirement. I asked about my tire and explained everything to me and he was very helpful and intelligent! I even reported that the menu button is not working but he explained how it works and it isnt really broken. He told me that he works in a dealership in a faraway city. I told him that I dont trust our dealer here in temecula so I found him and tried his service. If i remember, his name is Hoang and his Filipino apprentice. Hoang called me at 3pm informing me that my car is ready and he changed the smelly cabin air filter, and did all the services I requested that he thinks is needed. His apprentice even told me that they did not use the coolant I brought and just refilles everything with what they have and charged me under what is usual whenever I do oil changing service from others! I was even expecting to pay $200 for everything but wow. I love you both!!!! They are so helpful and awesome! They are so humble and they deserve to be known in the city! I will surely comeback, and told my friends who were with me this afternoon to go to them if they need car maintenance or fixes! I even recommended them to my family!!! Thank you Hoang and the Filipino apprentice!!!!

Daniel Hansen

★★★★★

a year ago

Very knowledgeable, and fair. They figured out what the ram dealership could not on several occasions. I wont take my truck anywhere else.

Kevin Carter

★★★★★

5 years ago

I have been going here since they opened The owner is very knowledgeable and very fair. Simply stated... you will not be over sold or over charged. This alone is worth it's weight in Gold let alone the quality work you'll receive.

Alan Moore

★★★★★

2 years ago

Our air conditioning failed on our Durango. Kenny was straight to the point on the cause, and kept us up to date on the repair progress. We will definitely return for any future repairs.

Mike Holloway

★★★★★

8 years ago

Finally a mechanic I can trust! I have been striking out lately when it comes to finding a solid mechanic for my 2004 Dodge Ram. I was just about to finally go to a Dodge dealer for a check engine light when I came across Mopar Alternatives. I have them a call and they answered professionally and promptly. Chris was able to give me his opinion on what he thought my problem might be and then when I actually brought the truck in, Hoang was able to tell, immediately, what happened. Since it was my work truck I kind of needed it, but stressed to Hoang that I didn't need it too bad. He assured me that all repairs would be done that day (something I was not used to). Sure enough, an hour before they closed, Hoang called me to tell me that my truck was ready and he also noticed some poor workmanship and parts that the other mechanics had performed and replaced. I couldn't believe the honesty, speed and professionalism that Hoang and Chris displayed for me. Truly a 5 star mechanic and I will definitely be using them again!

Chris Ellis

★★★★★

9 years ago

Great shop! Honest mechanic you can trust (rare find). They installed a new motor in my Jeep when I hydro-locked mine off-roading. He (Hong the owner))even drove to Big Bear to pick me up himself with a trailer and towed my Jeep back home. Unheard-of! All around great guy and ever better mechanic! Thanks Again Mopar Alternatives.

Talon Smith

★★★★★

6 years ago

Far and beyond the best shop in the area! Hoang knows the ins and outs of just about anything with wheels (and some without). These folks set the bar for honest and professional workmanship.

Harold Goldman

★★★★★

5 years ago

I love these people. We've been using them for years. Honest, reasonably and very competitively priced. A wonderful small business that deserves to be supported.

Rob Bordley

★★★★★

5 years ago

Need an honest mechanic? Go see Hung and Kenny, they are fair, honest, reliable and affordable. I've going here for almost 15 years

matthew steffen

★★★★★

3 years ago

Great mechanics that will get your car fixed quickly and stand behind their work

Rudolph Woody

★★★★★

6 years ago

Hoang and Jeff offer excellent auto repair service at a very reasonable price!