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About Business
Ramona Tire brings expert Car Repair solutions to the local community in Murrieta, CA, Murrieta. From Tire shop, Auto air conditioning service, Auto radiator repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Murrieta, CA appreciate their attention to detail, leading to a consistent 4.6/5 rating from 884 reviewers. By focusing on the specific requirements of the Murrieta, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Murrieta, CA and beyond.
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Google Reviews
Yvette R
★☆☆☆☆ Please don’t take your vehicles here! I have, three cars and they provided satisfactory service only because they did routine maintenance. Until, Jan 19th when I got my car towed (after hours on a Saturday) to Ramona’s for an issue with bolts coming out of my driver side/axle wheel area. When the car rolled off the tow truck, the bolt had fallen off, the tow truck driver was shocked! so I was glad I made the choice to take it here for inspection on Monday morning . For bolts, keep this in mind as you read on….I checked in with the managerJerry (Gerald) Monday they reviewed the car and reported back via phone that it was my CV BOOT that was causing the noise and it needed replacement. I felt relieved and that it wasn’t going to cost me a fortune $700 to fix. So they moved forward. The car, an Audi A3 2016 stayed with the shop all day till I got off work. The assured me that they drove the car to check for any noise and all was well. I leave and drove 7miles home and parked for the night. I leave for work at 6:30am, drive to work and park at my place of business and noticed oil and in fact it was spewing from my car. The irony is that the crack is legitimately in the same place and side they replaced my CV boot!? Go figure!! Leave work and take it back to Ramona literally 1 block from my work place. They pull my car up on the lift and I asked if I could go out in the shop to see what they are doing and Jerry welcomed it. They pulled off the plastic protector plate and oil literally poured out onto their work space floor. I was like what is that from? Mind you, I had zero issues with oil prior to why I bought it in! They showed me the CV Boot that they removed from my car and compared it to another type boot for comparison purposes!?! Not sure why they did that but it prompted me to take a picture of my damaged cv boot. Again, I left my car there to remove the new boot and see where the oil was coming from? Trusted the professionals and I received a call from Jerry stating that my transmission had a crack in it and that it was caused by the bolts rubbing on it??? Baffled and confused I immediately knew that was NOT the issue. The professionals stated that the only thing that they could think of is when they were under the car that grease may have temporarily clogged the crack and once I drove it to work and warmed up it gave way ? Mind you, I drove that same distance home on Monday night so, I called home and asked if there was oil in my carport and in fact there was. ALOT!!! Jerry stated the way to fix it was a transmission replacement which would cost of $15,000 they got quoted from Audi dealer? Blew my mind!! In reading this, how would you respond? Crazy wild! I said, no way I am going to afford that and the cars value isn’t going to be that amount either. Jerry advised me to not drive the car. They definitely were the cause for the situation and are taking no ownership of the service rendered. Obviously in distress I left my car there till I was able to get it towed. I went back on Thursday to request all my maintenance paperwork printed out and Jerry said he wasn’t finished writing up his report from the work that they performed on Monday, 3 days later!?! Hmm that’s when I knew something wasn’t right, again! Fast forward and leaving out so much information here, I contacted BAR Bureau of Automotive Repair and filed. Currently in the process and I had my car towed back home now in waiting Spread the word and rethink taking your investment, car here! I’d love to leave my contact # but I’m too concerned about shutting down this incompetent business!
Reese and Son’s Paint Flooring Restorations
★★★★★ Jerry was great, he went out of his way to help. Jerry was very reasonably priced and he gave us excellent assistance, he kept us informed all the way through and showed he cared every step of the way. Greg the manager was a great help as well. Thank you Ramona tire for hiring great people. I will be back with all of my company trucks.
Arturo Bernal
★★★★★ I would like to take this opportunity to extend my heartfelt compliments to Mr. Greg Langelier. His commitment to customer service transcends the ordinary, and I firmly believe that he represents an invaluable asset to your esteemed company. In the ever-expanding landscape of free enterprise in the United States, where consumers have the option to choose from a plethora of oil change services, the experience provided by Mr. Greg Langelier stands out remarkably. Once one has had the privilege of engaging with Mr. Langelier, the thought of seeking services elsewhere becomes a distant consideration. It is imperative to note that I am not receiving any compensation or incentives for composing this message; rather, it comes sincerely from the depths of my heart. I am dedicated to recognizing individuals who truly deserve acknowledgment, and my gratitude and loyalty towards Ramona Tire in Murrieta, California, are primarily due to Greg Langelier's exceptional service. During my recent visit, Mr. Langelier not only facilitated the oil change for my vehicle, but he also conducted a thorough inspection, addressing every pertinent aspect of my car's condition. I was genuinely impressed by the detailed feedback he provided regarding necessary maintenance tasks. What struck me even more profoundly was the absence of pressure or coercion to purchase additional services. Instead, Mr. Langelier merely informed me of what needed to be done and offered his expert recommendations tailored to the mileage of my vehicle. In light of this commendable service, I hope that this message reaches a wide audience, particularly prospective and new customers. The quality of customer service can significantly influence one’s loyalty to a business, and in this case, it certainly makes a compelling case for Ramona Tire's services. Thank you, Greg Langelier, for your outstanding contribution to the exceptional reputation of Ramona Tire.
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