Volkswagen of Murrieta Service

Todd Wirta

★★★★★

4 years ago

👍 very thorough, well organized, great service.

Rob Savage

★★★★★

9 months ago

Always do a good job.

Patricia Ochoa

★★★★★

6 months ago

Great customer service.

Andre Wilkes

★★★★★

2 years ago

My service advisor Ravyn was awesome! Super friendly and easy to talk to!

Mark Peters

★★★★★

2 years ago

Great service and a pleasure to deal with Travis the service manager who helped me out.

Marcos Gomez

★★★★★

3 years ago

We only use Anthony at this place. If I had a VW repair place he'll be working with me! Honest, gun, dependable, Anthony

David

★★★★★

3 years ago

Great service ! Anthony did a wonderful job at explaining the repairs and what was covered under warranty!

Diana Cast

★☆☆☆☆

2 years ago

Beware do not get your car serviced here . They don't care about your car or back you up on what needs to be fixed . Once you buy a car here you are on your own .

Maria Chavarin

★★★★★

a year ago

Great service, Frank Madrid always going above and beyond for customer satisfaction, he always has the best attitude and very professional.

Ravin Mahadeo

★☆☆☆☆

Edited 2 years ago

VW of Murrieta service department runs a scam. I took my VW GTI in for a oil and filter change and got a top up instead. They over fill the oil tank and didn't change anything. They sent a video staying they fill the washer fluid and top up other fluids...guess...that never occurred. This is scam, charging for maintenance and never doing it. I took a sample of the oil before and after I took it in for maintenance. This how I know that their service dept is running a scam.

R

★☆☆☆☆

a year ago

Sweeping problems under the rug is a reoccurring issue here. Service department is unreliable and I would not trust Travis nor Anthony with your concerns. Terrible representation of the VW brand.

Maria Speed

★★★★★

4 years ago

Awesome car buying experience! Cam sent me a photo of a car I told him I was interested in and went to test drive it (along with 3 others- couldn't get myself to buy the first car I drove, lol). They matched my interest rate from the credit union and got me out the door for my price- no hassle. Alex and Jose helped me with tips on the vehicle and got the Apple play installed as well. What a team!

G W

★★★★★

3 years ago

LeeAnn Webb and John Young have gone above and beyond to create a wonderful and positive buying experience from start to finish.

Bryan Olsen

★★★★★

4 years ago

Great people and service. Love that they offer the car wash after service. Yes, please hand me my key and allow me to drive off in my beautiful GTI. 😍

Ceasar Gonzalez

★★★★★

8 months ago

I had an amazing experience with Travis, my service advisor at Volkswagen. From the moment I arrived, Travis went above and beyond to make sure everything was smooth, transparent, and stress-free. He was professional, knowledgeable, and genuinely cared about making sure my vehicle was serviced correctly and returned in top shape. What really stood out was his constant communication, he kept me informed every step of the way and made sure all my questions were answered clearly. You can tell Travis takes pride in his work and truly values customer satisfaction. Volkswagen continues to impress me not just with their quality vehicles but with the level of service they provide. From the sleek performance of my car to the excellent support from their team, it’s clear they set the bar high. Huge thanks to Travis and the entire Volkswagen service team, I’ll definitely be back!