About Business
For professional Car Repair care in Murrieta, CA, Murrieta, look no further than O'Reilly Auto Parts. Their team excels at delivering top-tier results for Auto parts store, Auto body parts supplier, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 221 pieces of feedback. They have become an integral part of the Murrieta, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Murrieta, O'Reilly Auto Parts is ready to assist with your next project or repair.
Google Reviews
Makenzie Sheriff
★★★★★
3 weeks ago
The best service I’ve experienced in a very long time. Eric was amazing and went above and beyond to help me with every issue I brought to him. He helped me decide on the best possible car battery for my situation, size a coupler for an air hose and also installed it for me. When I asked if he knew how to depress a motorcycle lift, not only did he offer a solution but took the thing apart and half rebuilt it which ended up working better than when it was first assembled. All of my compliments.
Jack Folsom
★
☆☆☆☆
3 months ago
I had an extremely disappointing experience during my first—and last—visit to this location. I had called ahead to get parts for an oil change, and the gentleman on the phone was kind enough to set them aside for me. However, once I arrived, I was completely ignored by a bald Caucasian gentleman with a white beard. I stood waiting for quite some time, only to be skipped over while he helped the next customer. When I calmly confronted him and asked why I had been ignored, there was no clear explanation or sense of accountability. The overall atmosphere felt far too laid-back and unprofessional, with staff seemingly comfortable letting customers wait unnecessarily. While there were a few good employees, that one negative interaction was enough to ruin the experience. Unfortunately, one bad apple really does spoil the bunch. I won’t be returning.
Shannon Van Buskirk
★★★★★
4 months ago
My daughter and I rolled in there needing a tail light/brake light replaced. Eric came out and checked out our car and then installed the correct light and was so helpful and nice. This store has great customer service.!!
Ava N Luberg
★★★★★
2 months ago
The best customer service ever. Employee Eric was a HUGE help with my headlight situation and went above and beyond which is rare these days. Please don’t ever quit bc I’m sure I will need help again!
julia sceppa
★★★★★
a year ago
10/10 would recommend over auto zone right next door any day!!! Thien i believe he is the manager, has been a tremendous help! Went out of his way to help me put in a new light bulb and drained my cracked headlight for me for a temp fix till my new headlight comes in!! Thank youuu for such a pleasant stop !
allison adams
★★★★★
2 months ago
This O’Reillys has the best customer service and they are more than willing to help. I was helped by Tyler and he knew exactly what I needed for my car.
Kevin Gray
★★★★★
6 months ago
I was “dead in the water” outside this location and an assistant store manager came out and physically helped me with my Ford F250! He was a god send and what seemed like a tough situation was a simple fix but this man knew what he was doing. Very pleased with the customer service here! Great work!!
edwin gonzales
★★★★★
2 years ago
I recently visited O'Reilly Auto Parts for a battery replacement for my Shelby GT500, and I was thoroughly impressed by the exceptional service I received. Tyler, the store clerk, was incredibly knowledgeable and professional, ensuring that the correct 96R series battery was selected to meet the exact specifications of my vehicle. The attention to detail was evident from the moment the clerk conducted a meticulous voltmeter test to confirm the old battery's weakness. The care taken in safely removing the old battery and installing the new one was commendable. It was clear that Tyler was not only skilled but also took pride in delivering quality service. The result of their expertise was immediate; my car roared to life with a full array of lights, and the ignition turned on without a hitch. The service engine light, which had been a concern, was no longer illuminated, thanks to the new battery installation. I am grateful for the professional and attentive service provided by O'Reilly Auto Parts. Their dedication to ensuring my car was equipped with the right battery has given me peace of mind and an exceptionally satisfying customer experience. I highly recommend them to any car enthusiast who values expertise, care, and outstanding customer service.
Yahir Garcia
★★★★★
2 months ago
Received excellent service from Tyler. Walked in with my dead battery and walked out with a new one in under 5 minutes.
Muna Hamideh
★★★★★
2 weeks ago
Eric has always been so helpful and amazing !! Highly reccomend ! Thank you Eric so being amazing 👏
Franco Marcelli
★★★★★
2 months ago
Best place to get your parts Erick and the manager John they are really fast and they get the parts fast
Erica M
★★★★★
a year ago
Bought a battery and Eric went above and beyond to make sure I got it installed on a rainy day so I wouldn't be stranded in the rain. Autozone denied me but these guys came thru. Their customer service is outstanding and I'd definitely recommend this location.
Sabrina Rodriguez
★★★★★
6 months ago
Sara was so helpful and went above and beyond with helping me charge my battery and answered all my questions
Ryan Rogers
★★★★★
a year ago
Just came in for paint that I was searching for for a long time, I would like to say how helpful Eric was is assisting me in everything I needed. Eric went the extra mile to make sure i found the paint and he even gave me some helpful advice! 10/10 would recommend.
John Castillo
★★★★★
a year ago
Store # 2978 To the Management and Staff at O’Reilly’s Murrieta (Cal Oaks Plaza), I wanted to take a moment to sincerely thank you for the incredible service and support I received recently. I found myself stranded right behind your store in my 2011 Ford explorer, and in that moment of frustration, your team stepped up in ways that went far beyond my expectations. Not only did you offer assistance without hesitation, but you genuinely cared about my situation. It wasn’t just about making a sale—it was about helping someone in need. That sincerity is hard to come by these days, and it’s what will keep me coming back to O’Reilly’s. While other places seem indifferent, your store stood out for its kindness, professionalism, and willingness to go above and beyond for the customer. I got my problem fixed right outside, and it wouldn’t have been possible without the support of your amazing staff. Thank you again for everything! Your team has earned a loyal customer for life. Sincerely, John Castillo😊
Yuika Waters
★★★★★
a year ago
I went in to buy a new battery and received amazing customer service from Katie and Guillermo. Guillermo came outside and took a look at my battery and also replaced it for me. Will definitely come back if I have any other questions or issues with my vehicle.
Mary Love
★
☆☆☆☆
a year ago
This O'Reilly does not help with installing a simple air filter. Thanks ill go buy else where. Pleantt of other stores that are more than willing to help.
Riley Murillo
★★★★★
a year ago
Absolutely fantastic help, Eric helps us with our windshield and recommended a place to get our tires rotated. Highly recommend you come here for help!
Stanley Backlund
★★★★★
6 years ago
Oreilly never lets me down. Rewards program actually pays off for a everyweekend diyer like me. This location is always great and helpful
Elias Puga
★★★★★
3 years ago
Best experience ever. Not only 1 employee helped but everyone available when it came to searching for the part I needed. Every single employee was helpful. I was the only customer at the time in store but it goes to show you how oreilly’s employees truly care about the customer. I’m new to the area and to feel so welcomed it felt great! This location is how every oreilly’s should be. Thank you so much for the great experience. If I can give more than 5 stars I would!
