About Business
Residents of Covina, CA, West Covina have long trusted Crash Champions Collision Repair Covina for their expert Car Repair needs. Whether you need assistance with Auto body shop, Auto repair shop, Car detailing service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.3/5 rating with 175 reviews. Throughout West Covina, and particularly in Covina, CA, Crash Champions Collision Repair Covina is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Crash Champions Collision Repair Covina for any Car Repair inquiries or to schedule a visit to their Covina, CA facility.
Google Reviews
Juan Maaldonado
★★★★★
2 years ago
My experience with crash champions body shop was excellent. Mike and Alex kept me update on my vehicle repair. They had my vehicle ready before the date that they told me. In general I'm happy with service and repair. 100% recommended.
Ming Tu
★★★★★
3 years ago
From the beginning, I felt comfortable and can see that Crash Champions did good work and were reliable. The staff was nice and knowledgeable from the first phone call. Appointments were easy to make. Jessie was my rep and he kept me in the loop. There were some delays in getting parts which sometimes can be out of anyone's control but I was informed ahead of time so that I can plan around it. My vehicle was taken care of in a timely manner and looks great. It makes me look forward into getting into other accidents so that Crash Champions can fix my cars to brand new.
Brenda Chen
★★★
☆☆
2 years ago
I was referred to this place because it was contracted with my insurance after I sustained a hit and run. They fixed it up as they should have with good customer service and a timely manner. However, when I got my car back, I noticed that the rubber strip was missing on my driver side windshield as if it was ripped off, so I mentioned it to the lady that was helping me. She was very quick to gaslight me, saying that it was already missing before I brought in the car without double checking with the mechanics or anything. After I had some hesitation telling her that I would have noticed it missing when we were doing a run through when I first brought it in, she finally asked the mechanic about it and he said it was already missing. Since I am not a confrontational person, I thanked them for fixing my car and went home. At home, I realized I had photos of my car when it got damaged and saw that the rubber strip was still there in the photos so I called them and she told me to bring it back in. After showing another worker there the image with solid proof, he said that it must have flown off while driving. The thing is, it looked like it was ripped off from the top corner as it is one big square rubber piece that fits around the windshield, so it could not have just "flown off" during my drive. I went home since they were very persistent on gaslighting me that it was not their fault. It just sucks because they were doing such a good job getting the car repaired but could not admit to a wrongdoing and just replacing it because now I won't be able to recommend my family or friends to this place in the future.
Alex Montes
★★★★★
2 years ago
Great customer service, very reasonable time on repairs, I liked the text updates as my car was being repaired. My rental was dropped off at location. Also as soon as I dropped off my car the guys stripped it down for repair within mins which I was blown away! I saw this only because I left some things in my car I forgot to take out! They didn’t just park it and leave it in the corner. They got to work! I got my left side doors replaced among other damages done to my car. Car looks great like nothing happened to it. Thank you!
E
★
☆☆☆☆
2 years ago
Do not go to this auto shop for repairs unless you want terrible customer service and for them to not care about your car. Be careful of the towing guys that work with their company because even if it rains, they will roll your windows down to ruin your car. There is one guy that did not even know how to turn on my car and was so rough with my vehicle. There is a worker or manager here with serious attitude issues. He got so upset that I wanted estimates first before I decide if I wanted to repair at their place. Once I decided not to move forward with them, he quickly ran out to block the towing guys from parking my car on the street to bring to another auto shop. I highly recommend bringing your car somewhere else that treats customers right and their cars with respect. I am glad I chose to repair my car somewhere else.
Kasey Burlew
★★★★★
2 years ago
They had my car started within 24 hours of the accident and it was completed ahead of schedule. When I picked it up, they told me to bring it back if anything was wrong, so when my A/C wasn't working properly, I took it back, and they fixed it right away. Great Team! Very communicative, very easy to work with and super efficient. I hope I never have to go back again, but if I do ever have an accident again, I know where I am going! Crash Champions are the best!
Nate Slayton
★★★★★
2 years ago
Great place to get your car fixed. Such a great team considerate of your situation and doing what they can to help. Got my truck back, looking great and quicker than expected. I was even allowed to leave my rental there when I picked up my truck.
Jed Arcega
★★★★★
4 years ago
I went there on a recommendation from my insurance due to a claim. I was very satisfied with their professional service during the inspection and went with them for the service of my vehicle. I was pleased at their updates and notices about the every process of my vehicle's service. They were able to finish ahead of schedule, which was very satisfactory to me. Friendly staff were very attentive to all my questions and needs.
Johanna Ellis
★★★★★
3 years ago
I had a great experience at this repair shop. Everyone communicated well throughout the process. They were very patient when I had to reschedule my appointment several times. They also completed my repair a day earlier then expected. They also let me leave my rental at their shop when I picked up my repaired vehicle which saved me time and everything was closed out appropriately. Thanks to the office ladies as well as William who took good care of me. I will definitely tell my friends and family about my experience.
Karla Farias
★★★★★
4 years ago
The service was amazing! It’s really hard to find a shop with reliable and professional people. Being a girl usually I get treated like if I don’t know anything at repair shops but here I was treated with respect. Everyone in the office and field were very attentive and professionals. I had been involved in a car accident and geico recommended this shop for my vehicle repairs. My car repair estimate was for about 11 days but they had it ready in less than a week. They kept me up to date on everything. The whole process was very clear. They fixed all the dents and scratches that my vehicle had, my wheel was also repaired, they painted my car, and the paint was done perfect! Also my vehicle was very clean when I got it back. Thank you Crash Champions, I will definitely go back when I need to and I will refer you guys to everyone I know that needs your services!
greg voskanian
★★★★★
6 months ago
Great service Very professional Would recommend Ulysses was especially helpful. He was very Prompt to reply to me, get me the answers I needed in a timely manner and follow up as promised . Great experience
Oscar Feria
★★★★★
a year ago
My 458 needed some paint correction and touch ups, the team over at Crash left it looking like factory fresh. Thank you David Huang and crew for taking care of me….Crash Champions for the WIN!!!
Lucia Diaz
★★★★★
4 months ago
Outstanding customer service. Even if they delay a little their job is amazing. Thank you so much. You’re the best
Zewdu Belai
★★★★★
5 months ago
The repair work was excellent; excellent customer service. I love the lifetime warranty on the repair. I found the cost of repair very reasonable.
danni s
★★★★★
11 months ago
I had a great experience with Crash Champions! After an accident, the other driver’s insurance covered my repairs after weeks of back and forth phone tag—but Ulysses made the whole process so much smoother. He helped me from the start and kept in touch with updates the entire time. Even though it was tough to get a hold of the other insurance, the team (shoutout to Toni and Paola!) handled everything for me and really went the extra mile. The work they did on my car was amazing—someone pointed out how perfect the color match was! Super thankful for how professional and helpful everyone was. Highly recommend!
Samuel Chung
★★★★★
a year ago
I have a Tesla Model 3 that was damaged on the way home from vacation. A pallet broke apart on the highway, scratched up my bumper and knocked out a proximity sensor. It was recommended by my Insurance company to take it into Crash Champions. Not having heard of the company before, I was a little apprehensive. However, after getting my car back today, I can confidently say that I am beyond satisfied with their service. They were able to make all repairs, 6 days ahead of schedule, the workmanship of the repair was amazing and the customer service of the service staff was incredible. I especially appreciate service manager, Toni, for her professionalism and ability to communicate effectively. It made me feel taken of as a customer. Totally recommend this place!
Sultan Haque
★★★★★
11 months ago
From the front office to the telephone support, everybody at Crash Champions was very courteous, honest, friendly and protessional. Cheryl and her team went above and beyond to make this possibly the easiest and least stressful repair experience of my life. My car was done on time. The periodic text messages and emails kept me informed during the entire process. This transparency was very helpful and eased the stress.The car looks brand new again. The work was done professionally to a very high standard of quality and the customer service was impeccable. Well done, Crash Champions!!
Sue Smith
★★★★★
9 months ago
What an awesome, amazing experience we have had with Crash Champions! 👏 From the 1st visit for the estimate to the repair drop off to the pick up it has been a smooth, stress-free experience. The repair to the bumper looks perfect as if no one had hit it in the first place. We had our vehicle back in less than 1 week... Everyone from Savana , Shy and Ulises has been professional, organized and extremely caring! They even arranged a ride to pick up the rental car...We are Seniors and aren't use the the Respect given us. If you are unfortunate to have an accident please do yourself a favor and reach out and use this Business. Thank you guys and God Bless ❣️
Jamie Peralta
★★★★★
3 years ago
Mike was my advisor and he was patient with me, knowledgeable and super friendly. I had tons of questions, and he was kind enough to answer all of my questions and give explanations too. He gave me breakdown of what was needed to be done with my car. My car needed the right quarter panel, right door, right fender and a small part of my right rear bumper repaired. He updated me day-by-day which I definitely appreciate. And when my car was done, they did a PHENOMENAL job! I highly recommend going to this auto shop to get your car service for body repairs. You won’t leave disappointed. And the staff was extremely friendly and helpful too. All in all, 5/5 service. Thanks a lot guys!
Grace Zhang
★★★★★
a month ago
Did a great job repairing my mirror. Completed repairs on the same day. They were communicative with updates, and flexible with scheduling. Would recommend.
