Crash Champions Collision Repair Santa Clara Aldo

Bryan S.

★★★★★

5 months ago

Crash Champions at 750 Aldo Ave. in Santa Clara did an amazing job on my 2016 Tahoe. I couldn’t be any more pleased, take a look on the before and after, fantastic job Crash Champions!

Arnav Dharane

★☆☆☆☆

3 months ago

I came to crash champions on someone’s recommendation claiming you guys to have great attention to detail and quality repair work. My experience has been completely different. My repair ( damaged fender ) seemed rushed - completed in 1 week. Which I was happy about at first but noticed many details that I had to point out and get fixed again. 1. Small paint job error 2. Ringing in the door when I closed it. 3. Vibrations when driving - wheel needs to be rebalanced. 4. The door window is not calibrated well. Pulling up the window makes a ‘THUD’ sounds, no other window does that. Really disappointing with the attention to detail, would have been better to take another week of repair time than me having to come back again to get small things fixed. They seem to be professionals who know their stuff but I still didn’t have a good experience.

eric yeager

★★★★★

a year ago

A truly honest auto body.. The staff here are very helpful with any body shop need. I used to work at a dealership and these guys did all of our body work/lot damage repairs..successful body shops, come from the staff.. George in parts Mario the main porter Jeff, the pro manager Brian the estimator Bill the estimator And Mariah in the business office give the best customer service ! Thanks for all your help guys

Ajay Gulati

★☆☆☆☆

a month ago

Please don't take Tesla to this repair shop. I went for a simple battery replacement task and it turned in to a 2 week investigation for car not starting. At the end of it they broke some fuse and Tesla repair costed more that $2500 to fix the damage they had caused. Now they say that it wasn't their fault, they gave the car with working fuse. Tesla says that it was broken by them. I got stuck in between. I feel It was the worst car repair experience of my entire life. Always take your Tesla to their own repair shop as third party guys are not able to handle them and can cause serious damage.

Max G

★☆☆☆☆

2 months ago

The staff needs training. I left work early and walked in for a quote at 4:45 PM for a minor parking lot incident. Here’s how it went. -Hi, I am looking for a quote. Do you have an appointment? -No. Insurance or cash? -Could be either. Not sure yet. Random dude from the back butts in. We’Re not AuDi cErtifIeD and wE aRe cloSing iN 10 minutes. How about, let’s schedule you an appointment or walk outside and the two pictures of my bumper and do the quote tomorrow. That’s what your competitor next door did after and we finished in 7 minutes.

nor nor

★★★★★

4 months ago

Thank you to Savannah Soliz a pretty good Service Advisor. This week, my silver Toyota, which hadn't even reached 10,000 miles, was hit while parked on the side of the road. The service personnel from this professional company provided a very quick and reasonable estimate and a professional assessment report.

Resident Ash

★☆☆☆☆

4 months ago

Avoid This Shop — Complete Waste of Time (ZERO STARS) I've never written a review before but this was one of the most frustrating repair experiences I’ve ever had. My car was towed to location (recommended by the insurance). I called ahead on status was told I had to drive in instead of handling it over the phone — even though I live across the hill and I took pictures of the issue. When I got there, they made me fill out the same information I’d already given them, only to tell me their Tesla tech was leaving in two days and they couldn’t repair my car. Then they mentioned there might be battery damage — something they don’t even fix. When I asked why they’d even take my car in, no one could answer. All of this could have been avoided if anyone there had bothered to communicate properly. Instead, I wasted my time, had to miss work, and then had to set up another tow to a different shop. This place is disorganized, unhelpful, and clearly doesn’t care about their customers

Linlin Zhong

★★★★★

9 months ago

My tyres and wheel host were damaged seriously while hitting the road curbs. My car dealer recommended Crash Champions on Aldo ave to me, for their repair will be accepted while return my lease. So impressed by their responses, quote and the repair quality. Their quote is reasonable and honest. They repair the wheel host to makes like new, and their tyre replacement quote is similar to Costco Tyre. Really recommend!! See my tyre and wheel host photos before and after.

Vidhi Raval

★☆☆☆☆

4 months ago

If I could give 0 stars, I would! Never read negative reviews but couldn’t help this one Extremely put off by my experience with this shop. Booked an appointment online only to realize they don’t look at it and rather schedule calls over the phone — so don’t waste your time on it. As a first timer in this process with insurance, I had no idea on how this works. The female sitting on the front desk was the rudest one I’ve seen in all these years in terms of customer service. I asked her several times on what she needs to get the appointment fixed, figured it out with my insurance to get her those details. Got no appointment confirmations or affirmatives. Showed up-to the appointment early since we had to fly out only to realize that they wanted the documents sent to them and we had to wait another 30 mins with no guarantee since they “might just see someone else”. And on top of that had to communicate with the insurance and do all sorts of shenanigans with them doing nothing. Decided to not take my Model Y here and instead get it fixed elsewhere, even if it meant that we had to wait another few weeks. TLDR: I’m sure they fix cars well looking at other reviews, but to get to that point is a HUGE hassle. Rather go somewhere else if you don’t have all the time in the world to spare or aren’t used to listening to someone really really rude!

Sean Ghodoosian

★★★★★

6 months ago

I have been coming here for years whenever I needed help, and each time the service has been outstanding. Recently, I had the pleasure of working with Lety H., and the experience went far beyond regular customer service — it truly felt like a luxury treatment. I would also like to recognize and congratulate their manager, Jeff B., for building and leading such a fantastic team. Their commitment to excellence and customer care keeps me coming back, and I couldn’t recommend them highly enough!

emily zhu

★★★★★

5 months ago

My Tesla suffered a severe accident that badly damaged the underbody and wheels, but Crash Champions transformed it back to brand-new condition with their outstanding craftsmanship. I'm incredibly satisfied with their professional service and highly recommend them for anyone needing expert repairs.

Richstone

★★★★★

6 months ago

It was painful to work with Tesla Insurance. But Crash Champion gave me some comfort. Especially Mrs. Lety, who was very efficient and professional in communicating with me. They also used better parts to repair my vehicle. Although there were some issues after the vehicle was returned, they were resolved very quickly. While I don’t want my car to have any more problems in the future, if it does come to that, I would still consider choosing Crash to repair my vehicle.

adeng

★★★★★

2 years ago

Very friendly staff who kept me updated throughout the repair process, went out of their way to help me acquire/return a temporary rental car, and gave me a realistic timeline (the repair ended up finishing earlier than expected too). My car looks perfect, as if it had never been in a collision. Shoutout to my estimator Mariah especially!

Jose Villanueva

★★★★★

a month ago

I can't believe the professional work done and the representative who handled my claim Billy, was very professional and explained the importance of the work being done would recommend to anyone needing professional repairs on their vehicle 👏🏽 👍🏽 👌🏽 😀

Lil Jo (Lil Jo)

★★★★★

7 months ago

My Hyundai Sonata looks like a brand new car. The paint job is amazing!! I had a very bad experience with a previous company but Stevens Creek Hyundai sent my car over to their partner and I couldn't be happier. I love my car again!! Thanks to all who assisted me!! Especially Lynn at Stevens Creek Hyundai and her trusted paint partners. Shelley H.

Mayank Bhanot

★★★★★

a month ago

Dough was awesome and super helpful and would definitely recommend this place! Honest and helpful! 100% would recommend and would be here if I need anything to be fixed

Natalie P

★★★★★

9 months ago

Our Crosstrek needed repair after a minor collision and our insurance said we could take it wherever we wanted. The Stevens Creek Subaru dealership recommended Crash Champions. Mike and the team did a great job fixing our vehicle and kept us informed of the whole process. I'd highly recommend them.