Reviews
Don E
I’ve used Creative Audio Video & Automation several times and the service and knowledge has been A+.
I’ve used other companies and none compare to Creative Audio.
So glad to have them here in St Louis for all our tech needs.
★★★★★ a month ago
bob macher
This is the friendliest and MOST PROFESSIONAL audio/visual consultant company I have EVER worked with! Prompt response, on time arrival, quick analysis of problems quick identification and rectification of problems on three systems. Perfect calibration and instant results. Reasonable pricing. What is not to like.
★★★★★ 2 months ago
Troy Imler
My business had a small commercial project replacing speakers. They were quick to respond to my initial inquiry, figured out what we needed quickly and got them installed very quickly. The crew were all professional and knowledgeable.
I would highly recommend them.
★★★★★ 4 months ago
Dan Plumb
This is the second time we’ve purchased a tv and sound system from Kevin. The process was easy and the installation was seamless. I would absolutely recommend these folks for all your creative AV needs!
★★★★★ 4 months ago
Victor Burnley
The team at Creative Audio Video and Automation has consistently provided exceptional service. They have expertly handled multiple TV installations, set up whole-home WiFi, and integrated several Control4 remotes for seamless control. Their work on both indoor and outdoor music systems has been outstanding. I highly recommend Creative AV for their professionalism, expertise, and dedication to customer satisfaction.
★★★★★ 6 months ago
Adam Green
Kevin and his team were super helpful in finding the right solution for a complicated request and got it all done in a timely and clean manor. Very professional and the techs were able to explain everything on how to use the system very well!
★★★★★ 9 months ago
William Binder
Kevin and his team did an amazing job diagnosing my needs for my media room and put together a system that not only looks great but is extremely easy to use with one remote/app to control everything. And we now don’t have to miss a beat when the game is on thanks to the addition of bathroom speakers! The installers were extremely courteous and knowledgeable and gave a thorough demonstration of how to use the system before turning the keys over to me and my family. Thank you to the Creative A/V team!!!
★★★★★ a year ago
Amy Burnley
Great company with top notch service, great prices and installation. Always very responsive which is hard to find in these times. 24/7 support is a huge plus!
★★★★★ 2 years ago
Michael Tanner
Doesn’t actually have a store front. Don’t drive to this address expecting a shop.
★☆☆☆☆ 2 years ago
Mark Hinkle
The worst service I’ve ever experienced. Sold faulty equipment and continues to try to charge to service their poor quality install. Technicians change over constantly and they are incapable of servicing their own install. Owner is rude and oblivious to this idea of customer service. Highly recommend stearing clear of this company.
★☆☆☆☆ 2 years ago
Jonathan Webb
installation and equipment was better than expected. I had a relatively small project and was impressed with the responsiveness from Kevin. Great experience. I wish I had called them sooner!
★★★★★ 2 years ago
Robert Koziatek
★★★★★ 2 years ago
Chris Dickey
Creative Audio Video & Automation was top notch. I found them online and appreciated that they were a smaller locally owned and operated business and not "big box". You certainly could tell this with amount of personal service and communication. Kevin, owner, personally walked me through the choice of equipment and provided his opinions when asked. He even moved some things around to install on the one day I could be home all day for the installer, which made my work life much easier. At the end of the day - I have two new 65in Sony OLED TVs with universal remotes. Everything was programmed for me and they even moved items on the remote to suit my preferences. They made sure everything worked and made sure I knew how to use the system before leaving. The installers were polite and worked the whole time they were there. I would not hesitate to refer them to family and friends. Top Notch company.
★★★★★ 2 years ago
Jeremy Early
Creative is awesome. Kevin the owner is extremely knowledgeable and can help you with anything home automation related from sound to lights to security. Extremely responsive and will help you build whatever system is best for your home. Definitely recommend giving a call if you are in the market for home automation!
★★★★★ 3 years ago
Don Lewis
Kevin and his team have completed a couple of projects at our house. Extremely satisfied both times - recommended great products, fair pricing, outstanding service. If you have AV needs - call Creative - we are very satisfied customers!
★★★★★ 3 years ago
Steve Nordlund
Creative Audio Video did an amazing install at a great price. The installers are professional, friendly, knowledgable, and first class.
★★★★★ 3 years ago
Fred Kostecki
They did a fantastic job. Extremely knowledgeable and service at the highest level. They developed a creative solution and the installation was flawless. We could not be more satisfied.
★★★★★ 4 years ago
Gary Lackey
Creative Audio Video & Automation has always been responsive to our needs; whether it is an install project or updating something. They are always very friendly, polite and patient with our lack of electronic and digital knowledge. We highly recommend them for your home automation and audio video needs.
★★★★★ 5 years ago
Stuart Huels
We had a great experience with Creative AV - from the expert recommendations to the professional & courteous installation team.
They completed a tough home theater installation in 1 long day.
We will definitely be using them again for patio TV & outdoor speakers.
Thanks, Stu
★★★★★ 5 years ago