Croce's Transmission Specialists

Mike Matera

★★★★★

4 years ago

After going to multiple places and being told different things, Tony and his staff were quickly able to diagnose my car needing new wheel barrings and fixed it quicker than I could ever imagined. Everything from the first call to the time I picked up my car was extremely professional and they have a way of making you feel like family. I have never been to a shop that works more efficiently than Croce’s. They are easily the best in the business!

Gina McDade

★★★★★

2 years ago

Our car broke down on the Merritt Parkway at the start of our trip home to NC on a Friday night in January. We had it towed to a safe location and on Saturday morning I started calling the few auto places that were open. One of the places was a tire shop, and the gentleman on the phone said it sounded like a transmission problem and suggested I call the “only honest” transmission specialist in town-Croce’s Transmission. I submitted a contact form on their website and also left a voicemail on their phone, and within an hour I had a live email reply, and Tony, the owner also called me. He was actually on his way into the shop even though it was closed, and was unable to see anything outside, so he said he would tow it in and look at it first thing Monday morning. My husband and I had to get home, so we left the car with them and rented a car to drive home to NC. In the meantime I discovered there was a Ford issue with the car and emailed the details to Tony. He worked directly with the Ford representative so that we didn’t have to pay a penny out of pocket. Once it was fixed, he asked if he could drive the car home to make sure everything was running smoothly because he knew we had a long drive back and didn’t want to risk us having any issues. I flew up to CT on a Friday night and arrived to pick up my car after the shop had closed, but they had a lock box so I could get my keys safely and easily. What started as a scary situation ended up having the best possible outcome thanks to Tony, Christina and the crew at Croce’s Transmission. They are good people you can trust and they take pride in their work, I can’t recommend them highly enough. I have been in the customer service business for over 30 years and always appreciate when I receive outstanding service, and Croce’s transmission delivered above and beyond.

Peter Koerner

★★★★★

a year ago

We were faced with replacing the engine on our Lincoln MKC and feel lucky to have chosen Croce’s for the repair. Tony guided us through the process. And we are very happy with the results. We’ve had the car for 1 month and it is running great!

William Whitehead

★★★★★

a month ago

Always a great experience at Croce’s! They keep me rolling!

Brandon Mark

★★★★★

9 months ago

Trustworthy auto repair is hard to come by, but Croce’s delivered excellent service and made me feel confident every step of the way. The work was done quickly and efficiently, with clear explanations throughout. Not once did I feel pressured or upsold, which is rare these days. Croce’s clearly prioritizes safety, transparency, and customer care—exactly what you want in a repair shop.

Scotty Horner

★★★★★

4 months ago

My daughters car broke down-unfortunately I live on the other side of the state…I couldn’t get down to the shop….the guys called me promptly & professionally….let me know in DETAIL whats up & my options..no BS…. Patient- not the usual condescending tirades …. These guys are exceptional AND reasonable…HIGHLY recommended‼️

Eric Dean

★★★★★

8 months ago

Car broke down and I had to tow it to the dealer who said that I needed to replace the transmission for $7,000. The tow driver recommended Croce's so I called them and they said that it might not be the transmission and that there are other options. They determined that it was just the shifter cable that needed to be replaced. They are very trustworthy and saved me a lot of money. They really care about their customers and will recommend the best and least expensive option which is rare these days. I highly recommend Croce's.

David Lopiano

★★★☆☆

7 months ago

Company did a good job but I would do more research before I ever use them again. They gave me a price range and the called me after the truck was being worked on and added almost a $1,000.00 on top of the range. I expressed my frustration but it didn't make a difference. They also are not good at sending information with details but I think the administrator or communication person has poor technical skills.

Ravneet Gill

★☆☆☆☆

6 months ago

Charged me $1000 to change only one wheel bearing. Wanted to charge me $2000 for both front wheel bearings. Told me friday at 4pm about the diagnostic and pricing. I called them the next morning at 9am on a Saturday and left a voicemail asking them to NOT service my car because it was too expensive. They ignored my voicemail and ignored when I asked them if they got my voice message on Monday morning. Car was still sitting in the parking lot and not serviced Monday morning, but they told me it was too late and already serviced, when it was indeed not. I went to a different place and got the other wheel bearing fixed for $450 with labor included. Feel like I got scammed coming to Croce's as a young woman.

Kaylee Savvaides

★★★★★

6 months ago

I’ve been going to Croce’s Transmissions Specialist for about 10 years now, and I can’t recommend them enough! From the first time I walked in, I’ve been impressed by how professional, honest, and knowledgeable they are. Whether it’s just routine maintenance or something more complicated, they always take the time and care to make sure everything is running great. Every time I’ve needed help, they’ve gone above and beyond. Cannot recommend enough!

Ted Hobbs

★★★★★

4 months ago

Tony and his techs are absolute magicians. His techs did a road test and diagnosed my worn out wheel bearings which was causing vibrations in my pedals. His entire crew are professionals through and through and will for sure be going back to Croce's for my other auto issues. They send you a full report showing you what is wrong along with a video that describes the issue. Highly recommend!

Samantha Hudkins

★★★★★

6 months ago

I had a great experience at this shop! The staff was friendly and welcoming, and they went above and beyond to make sure everything was taken care of. I came in for transmission service and an oil change, and they also handled taking my car to get an emissions test done, which saved me a lot of time and hassle. The service was quick, professional, and reasonably priced. I highly recommend them if you’re looking for honest, reliable work with excellent customer service.

lauren fisher

★☆☆☆☆

a month ago

Where to begin. When I booked my appt I was told that I had an 8am appt so I dropped my car off the night before. By mid morning the next day I called for an update and was told they were clearing the bay to start my car and that I would receive a call shortly with an update. The entire day goes by and I give another call at 3:45PM (they close at 4:30PM) to find out what's going on and I was told once again that they were clearing the bay to look at my car. I told them this was unacceptable with an 8am appt and they gave me a stock response about having multiple cars to look at and that my appt time essentially doesn't reflect when they will be looking at my car. I get a phone call an hour later when they are closing with the update. I was so upset with the service that I decided to take my car elsewhere for a second opinion and we were told that I owe just short of $300. When asked what the charge was for, we were told that they worked on my car for over 3 hours which is a flat out LIE given the above timeline. DO NOT WASTE YOUR TIME WITH THIS PLACE - GO ELSEWHERE!!!!

Kevin Jewell

★★★★★

3 months ago

Tony and the team are fantastic. Dropped my car off in the morning, they got back to me before end of day and informed me of the status of my car. I was able to pick it up the next day at a great rate to fix my vehicle.

Ben Rich

★★★★★

3 months ago

Great place to have your car serviced. I was helped by Tina who accepted my car in the morning and AJ who let me have it back all fixed up later in the day. While my service was not that complicated I have the utmost confidence that these guys can handle the hardest repairs. My service tech Christopher Vitali was superb. He is very talented.

ANDREW MOLLOY

★★★★★

a month ago

Tony at Croce was a lifesaver. I called on a Saturday morning while the shop was closed after my car broke down on Friday night. In no time he had me set up with a tow to his shop, had a quick but thorough analysis, and solved my problems for me. Was transparent and stayed in great communication through the process. Pricing was reasonable and the work was worth every penny. Highly recommend Croce!

Lawrence Settembrini

★★★★★

2 months ago

We were having issues with our 2018 Jeep Wrangler, and brought it to have it checked out. Tony and the team quickly diagnosed the problem and walked me through the options while allowing me to do a physical inspection of the issue. Unfortunately the issue was major and we decided on a motor replacement for reliability and longevity. Everything was done with OEM parts. After 6 months and roughly 5,000 miles it still runs better than new. Not a single leak or issue. Would definitely recommend and use Croce again.