Croce's Transmission Specialists

Kevin Jewell

★★★★★

3 months ago

Tony and the team are fantastic. Dropped my car off in the morning, they got back to me before end of day and informed me of the status of my car. I was able to pick it up the next day at a great rate to fix my vehicle.

lauren fisher

★☆☆☆☆

a month ago

Where to begin. When I booked my appt I was told that I had an 8am appt so I dropped my car off the night before. By mid morning the next day I called for an update and was told they were clearing the bay to start my car and that I would receive a call shortly with an update. The entire day goes by and I give another call at 3:45PM (they close at 4:30PM) to find out what's going on and I was told once again that they were clearing the bay to look at my car. I told them this was unacceptable with an 8am appt and they gave me a stock response about having multiple cars to look at and that my appt time essentially doesn't reflect when they will be looking at my car. I get a phone call an hour later when they are closing with the update. I was so upset with the service that I decided to take my car elsewhere for a second opinion and we were told that I owe just short of $300. When asked what the charge was for, we were told that they worked on my car for over 3 hours which is a flat out LIE given the above timeline. DO NOT WASTE YOUR TIME WITH THIS PLACE - GO ELSEWHERE!!!!

Samantha Hudkins

★★★★★

6 months ago

I had a great experience at this shop! The staff was friendly and welcoming, and they went above and beyond to make sure everything was taken care of. I came in for transmission service and an oil change, and they also handled taking my car to get an emissions test done, which saved me a lot of time and hassle. The service was quick, professional, and reasonably priced. I highly recommend them if you’re looking for honest, reliable work with excellent customer service.

Ted Hobbs

★★★★★

4 months ago

Tony and his techs are absolute magicians. His techs did a road test and diagnosed my worn out wheel bearings which was causing vibrations in my pedals. His entire crew are professionals through and through and will for sure be going back to Croce's for my other auto issues. They send you a full report showing you what is wrong along with a video that describes the issue. Highly recommend!

Kaylee Savvaides

★★★★★

6 months ago

I’ve been going to Croce’s Transmissions Specialist for about 10 years now, and I can’t recommend them enough! From the first time I walked in, I’ve been impressed by how professional, honest, and knowledgeable they are. Whether it’s just routine maintenance or something more complicated, they always take the time and care to make sure everything is running great. Every time I’ve needed help, they’ve gone above and beyond. Cannot recommend enough!

Ravneet Gill

★☆☆☆☆

6 months ago

Charged me $1000 to change only one wheel bearing. Wanted to charge me $2000 for both front wheel bearings. Told me friday at 4pm about the diagnostic and pricing. I called them the next morning at 9am on a Saturday and left a voicemail asking them to NOT service my car because it was too expensive. They ignored my voicemail and ignored when I asked them if they got my voice message on Monday morning. Car was still sitting in the parking lot and not serviced Monday morning, but they told me it was too late and already serviced, when it was indeed not. I went to a different place and got the other wheel bearing fixed for $450 with labor included. Feel like I got scammed coming to Croce's as a young woman.

David Lopiano

★★★☆☆

7 months ago

Company did a good job but I would do more research before I ever use them again. They gave me a price range and the called me after the truck was being worked on and added almost a $1,000.00 on top of the range. I expressed my frustration but it didn't make a difference. They also are not good at sending information with details but I think the administrator or communication person has poor technical skills.

Eric Dean

★★★★★

8 months ago

Car broke down and I had to tow it to the dealer who said that I needed to replace the transmission for $7,000. The tow driver recommended Croce's so I called them and they said that it might not be the transmission and that there are other options. They determined that it was just the shifter cable that needed to be replaced. They are very trustworthy and saved me a lot of money. They really care about their customers and will recommend the best and least expensive option which is rare these days. I highly recommend Croce's.

Scotty Horner

★★★★★

4 months ago

My daughters car broke down-unfortunately I live on the other side of the state…I couldn’t get down to the shop….the guys called me promptly & professionally….let me know in DETAIL whats up & my options..no BS…. Patient- not the usual condescending tirades …. These guys are exceptional AND reasonable…HIGHLY recommended‼️

Brandon Mark

★★★★★

9 months ago

Trustworthy auto repair is hard to come by, but Croce’s delivered excellent service and made me feel confident every step of the way. The work was done quickly and efficiently, with clear explanations throughout. Not once did I feel pressured or upsold, which is rare these days. Croce’s clearly prioritizes safety, transparency, and customer care—exactly what you want in a repair shop.

William Whitehead

★★★★★

a month ago

Always a great experience at Croce’s! They keep me rolling!

Peter Koerner

★★★★★

a year ago

We were faced with replacing the engine on our Lincoln MKC and feel lucky to have chosen Croce’s for the repair. Tony guided us through the process. And we are very happy with the results. We’ve had the car for 1 month and it is running great!

Gina McDade

★★★★★

2 years ago

Our car broke down on the Merritt Parkway at the start of our trip home to NC on a Friday night in January. We had it towed to a safe location and on Saturday morning I started calling the few auto places that were open. One of the places was a tire shop, and the gentleman on the phone said it sounded like a transmission problem and suggested I call the “only honest” transmission specialist in town-Croce’s Transmission. I submitted a contact form on their website and also left a voicemail on their phone, and within an hour I had a live email reply, and Tony, the owner also called me. He was actually on his way into the shop even though it was closed, and was unable to see anything outside, so he said he would tow it in and look at it first thing Monday morning. My husband and I had to get home, so we left the car with them and rented a car to drive home to NC. In the meantime I discovered there was a Ford issue with the car and emailed the details to Tony. He worked directly with the Ford representative so that we didn’t have to pay a penny out of pocket. Once it was fixed, he asked if he could drive the car home to make sure everything was running smoothly because he knew we had a long drive back and didn’t want to risk us having any issues. I flew up to CT on a Friday night and arrived to pick up my car after the shop had closed, but they had a lock box so I could get my keys safely and easily. What started as a scary situation ended up having the best possible outcome thanks to Tony, Christina and the crew at Croce’s Transmission. They are good people you can trust and they take pride in their work, I can’t recommend them highly enough. I have been in the customer service business for over 30 years and always appreciate when I receive outstanding service, and Croce’s transmission delivered above and beyond.

Mike Matera

★★★★★

4 years ago

After going to multiple places and being told different things, Tony and his staff were quickly able to diagnose my car needing new wheel barrings and fixed it quicker than I could ever imagined. Everything from the first call to the time I picked up my car was extremely professional and they have a way of making you feel like family. I have never been to a shop that works more efficiently than Croce’s. They are easily the best in the business!

Andrew Savvaides

★★★★★

5 months ago

Top notch work on my car and extremely great customer service. Would recommend to anybody!

Chandni Bechar

★★★★★

5 years ago

I called to get an estimate on my 98 civic which had transmission issues. They were so polite and are always making sure to keep me updated. They told me what I can expect to pay for diagnostic, repairs, labor, etc. Safe location and secure key drop off. They told me EXACTLY what was the issue with the transmission and what needed to be done as well as the estimate wait time until the car will be ready for pickup. They have a payment plan which I did not utilize but can come in handy during financial hardship. The staff is friendly and always helpful. They requested I come back in 2 weeks for a check up on the car and that made me feel at ease that they wanted to make sure everything was going smoothly. I cannot begin to explain how amazing the shop is and how friendly everyone is. I'm so happy with the service on my car and with the professionalism of the staff. HIGHLY RECOMMEND!

Lisa Walsh

★★★★★

5 years ago

I brought my Subaru in for what I thought was a transmission problem but thankfully turned out to be an electrical issue. Tony kept me informed daily and reassured me that they were working to find the problem, which they did. As a woman, I appreciated that Tony did not talk above me and gave me the courtesy and time of the day to walk me through this issues. When I got my car back his daughter also clearly walked me through the work that had been done. Excellent service. I hightly recommend them and will be switching from my former service center to Croce's moving forward.