Conveniently located in Salem, VA, Crotts Brothers Garage, Collision Repair Shop & Used Cars has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, Towing service, Used car dealer, making them a top-choice Car Repair specialist in Roanoke. Backed by 35 satisfied customers, they currently hold a prestigious 4.3/5 star status on our platform. They take pride in serving the diverse needs of Salem, VA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Crotts Brothers Garage, Collision Repair Shop & Used Cars is the go-to destination for quality and service in Salem, VA.
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Great folks, reasonable priced, good quality work!
Jerry G. Phillips
★★★★★
6 years ago
Great work at fair price and very trustworthy.
Keri Zeigler Kelly
★★★★★
6 years ago
They always do a great job for a fair price
Jerrica Chiles
★★★★★
3 years ago
They are absolutely the go to for all my colusion repair needs.
Galen Smith
★★★★★
3 years ago
They did a great job my truck looks brand new
Charles Simpson
★☆☆☆☆
3 years ago
I stopped in with my pickup for estimate to paint my truck. I was told they would call with a price---- I have been waiting for 3 weeks. No call
Chris
★★★★★
2 years ago
Family owned business that truly care about their customers. They will do it right or will not do it at all. Highly recommend.
John Proctor
★★★★★
6 years ago
They do great work well supervised by the owner if you have a problem he will take care of it. They have been in business since 1948.
Michael Getsi
★★★★★
3 years ago
Their prices are very competitive and the work is superior. They get a lot of my business.
Steven F. Le Brun
★★★★★
5 years ago
Great service. They do good work and minimize the cost whenever possible and with the consent of the customer. We have had several cars fixed there.
brandi cregger
★☆☆☆☆
4 years ago
We have a fleet of vehicles and we had one break down on the interstate, I called Crott's and asked them when they could look at it and they stated they were free until lunch and could look at it. We had it towed there by 9:30 am and never heard back from them. I called them the following day to see if they had looked at it and was told that they had not and that it would be later in the evening. I explained this was one of our fleet vehicles and that they told us the could look at it the day before when it was delivered and if they could get to it any sooner that would be great, they stated they would look at it I said ty and hung up. less than 30 minutes later W.G. called and stated that he would not be able to look at the van until Monday, we questioned why that long when we were told it would be yesterday he decided to start yelling at us and stating that he would be doing us a favor by looking at it Monday that his lot was full. we explained that we needed it back in service asap so we would send a tow truck for it and he hung up on us. He then called back to say that he had it on his lot for one day and there would be a storage fee before he would release it to the tow truck driver. I asked him how much and he stated 110.00 dollars. We paid it but we will never do business with them again.
Life; The Tragic Comedy
★★☆☆☆
7 years ago
I was towed by this company and they charged $220 for one day. When I went to pay, the woman there laughed when she told me how much I had to give them. Very rude. I gave 2 stars because I don't know how the mechanics are, and I won't ever find out. The only other review must be someone from the business, the workers there looked like they all just overdosed or got out of prison.
Daaave Summers
★★☆☆☆
6 years ago
Had several repairs quoted by the owner, and while the price didn't fluctuate, the repairs were not done at nearly the quality, nor accuracy of how the job had been quoted. My vehicle isn't much different than when I dropped it off due to shortcuts being taken, and certain things being completely omitted. Basically a waste of time and money. Will not return, and do not recommend.
Maggie Ambrose
★★★★★
a year ago
You all have a customer forever! They had my car in and out in less than 2 weeks after my accident. Everything looks awesome and it drives beautifully! They communicated with me several times through the process. Thank you so much! I could not have asked for a smoother process!!
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