Custom Wheel Connection

Nelson Castillo

★☆☆☆☆

a year ago

First and foremost let's talk about their prices. Custom Wheel Connection claims to offer competitive prices, but in reality, they will try to upsell you on unnecessary services and overcharge you for basic repairs. I will never bring my car back to Custom Wheel Connection. They are unprofessional, dishonest, and that manager is just plain terrible.

Nici Nic

★☆☆☆☆

4 years ago

I’ve been coming here for years and didn’t have a problem until recently. I got new tires about three months ago and got a nail in one. When it was plugged and then inflated the tire was deemed no good. The shape was weird and smelled of fish oil. They were not helpful in any way other than telling me I can buy a new tire.

JT Hawkins

★★★★★

3 months ago

Very professional staff they were kind and courteous and I got a great deal on a name brand set of wheels I would recommend this establishment to everyone and at a price that can't be beat

Idel DeJesus

★★★★★

10 months ago

Got the wheels I wanted right away, actually showed up a day early. Highly recommend Arena Hustle

cindy molina

★★★★★

2 years ago

Cooper, the owner, and the team were all so great! They helped me pick out the perfect wheels and tires for my Jeep Wrangler. My car looks brand new. I highly recommend this place. I am so happy with my car. Thank you guys!

Daniel Michels

★★★★★

11 months ago

Great job. Provided guidance on wheel selection with matching tires. Highly recommend

Mitch

★★★★★

Edited 6 years ago

Moved up to Lake Worth from Broward not long ago, and now I wanted some suspension upgrades done on my recently purchased Ford Taurus SHO from Al Packer Ford, just north of Custom Wheel Connection on Military Trail. So, when living in Broward, having already been told good things about CWC from my car nut friends in Palm Beach County, they were the obvious choice to have some H&R Sport Springs installed. Not to mention, the close to 5-star rating from the 170+ reviews before mine certainly confirmed what I was told. One that caught my eye was from a guy who came in knowing his vision and the end result he desired, but not the specifics of how to get there. He stated CWC helped him through options and he posted a picture of his Mustang with custom wheels, which also appeared to be lowered an inch or so. I then called up one day and got Vic on the phone. Explained to him what was on my mind, and he provided me a fair estimate to furnish & install the springs. Asked how much additional the required alignment was, and he said it was already included in the price quoted. Who knew? Like I said....fair. Of course, as I expected, being a new customer a down payment was needed, but only 25% to order the material. In my experience other companies routinely ask for 40-50-60% down. Gave the deposit, Vic ordered with expedited shipping, while we also scheduled a day for the install. Next, dropped the car of 1st thing that morning @ 8:30 AM, and with Vic not in that day the owner Andy took good care of me. He estimated the time frame, about a 5 hour job, and gave me call at home when it was ready. Springs were installed perfectly, alignment was all good and in line with Ford specs, and all the benefits of the moderate (1.5”) lowering were felt. The SHO now rides, steers, and handles noticeably smoother / better in all respects. The less drag (from less air in front of the car) resulting from lowering it gives it a little more zip when accelerating, with the additional downforce (air is now on top) allowing for better cornering. Unlike a police cruiser, it looks nice and hunkered down as it should. Exactly the upgrade the SHO needed. And since I commute to work, the daily highway cruising is much more pleasurable. Wasn’t bad before, but again, everything is smoother & better.........and the wife and I can’t wait to head up to the Carolinas and Virginia to visit family, for upcoming July 4th week and as we do several times each year. Why all the before-after performance information and pictures? It’s a sign of a job well done, which is to say there are other shops that DO NOT do the same quality work. Also, everyone @ CWC – beginning with Vic - treated me like a long-time customer, so it was a great experience for me. Should also note, since I’ve had this work done on a few other vehicles before living in Palm Beach, the price I paid was what I’d expected. (Translation: Very reasonably priced, and as a regular working class – not rich - family man.....I did not overpay.) Last, but not least, suspension lifting or lowering work is but one type of service they provide – check out their website for the drop-down menu of services offered - and I look forward to doing more there in the future. (Custom wheels have already been discussed.......thinking gloss black, maybe gunmetal?) You should try ‘em, too.

Marc Winer

★★★★★

2 years ago

So the Boss (not Springsteen) but my wife, gets a Jeep from me as a gift. She says I love it but can't we get cool wheels? What? You know you can get different wheels? Yup I want cool ones. I called around and liked Custom Wheel connection. They were fantastic too deal with and prompt upfront. Came in got them done hassle free. Great dealing with them.

Kurt O'Connor

★★★★★

6 months ago

Got some 22’s put on my 8 series BMW at Custom Wheel Connection and was concerned about the ride being compromised with shaking at high speeds but was happy to not have any shake and ride great. Alan and his team did a great job with the ordering and install. This is my second vehicle I put wheels on with CWC and won’t be the last.

Shane White

★★★★★

5 years ago

Customer service was excellent the place was Booming. The inside amazing Wheels like you haven't seen and the service itself was excellent. They know what they are doing. I told them what I was looking for they had options they gave their recommendation and helped me decide and they are perfect. And they are fast. Highly recommended thank you guys.

Anthony Acevedo

★★★★★

5 years ago

Custom Wheel Connection ordered and installed a new suspension lift for my truck. Andy was great to work with and made sure the line of communication was open until the end. They did it right and did a great job! Very happy!

Carl Schmid

★★★★★

10 months ago

5 star experience with these guys. New wheels and tires on a 2023 jeep compass. Rich took good care of me, quick turnaround and fair price. Highly recommend these guys!

Marissa O'Connor

★★★★★

a year ago

Cooper and the staff at custom wheel connection were beyond wonderful to work with! They know their stuff and provide amazing customer service! Our truck turned out just the way we wanted! Highly recommend and will continue using them in the future!!!

Scott Sternberg

★★★★★

3 years ago

Great shop & awesome service! Rich and his team were extremely helpful in bringing my 2022 Tundra to the next level. They installed MT 35's with a 2" leveling kit, a new grill & a skid plate. Thank you to the CWC Team! Nice work!

Sean Gray

★★★★★

a month ago

Andy and the gang over at Custom Wheel Connection are great. I stumbled upon this shop after another canceled an appointment to swap TPMS sensors to my new 37” tires and wheels. Andy was able to fit me in and did an excellent job. I also learned he’s a Jersey guy and that we frequented the same shore points back in the day. I’m glad I found this place.

Ryan Morgan

★★★★★

8 months ago

Thank you, Custom Wheel Connection! I absolutely love my new wheels. You guys were extremely helpful and did an excellent job from start to finish. I really appreciate the great service and will definitely be recommending you to others.

Erwin Castellanos

★★★★★

4 months ago

Andy and the team at Custom Wheel Connection exceeded my expectations in upgrading my truck. Wheels were hard to find, they went out of their way to find a wheel that fit my criteria and helped advised me on how to make the final decision. Installation and customer service were excellent. Highly recommend!