About Business
Residents of Westlake Village, CA, Thousand Oaks have long trusted DCH Ford of Thousand Oaks Service Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto air conditioning service, Auto tune up service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 128 reviews. Throughout Thousand Oaks, and particularly in Westlake Village, CA, DCH Ford of Thousand Oaks Service Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact DCH Ford of Thousand Oaks Service Center for any Car Repair inquiries or to schedule a visit to their Westlake Village, CA facility.
Google Reviews
Mark Felipe

★★★★★
9 months ago
The experience at DCH service department was very good! My service advisor (Britney? ) was helpful and attentive, and I'd definitely be happy to work with the same advisor again. Good job done too! (Battery recall)
Mary Schmidt

★★★★★
3 months ago
Needed a new tire day before Thanksgiving, happy to have new tire mounted and on my way, without too long of a wait.
Esme Munoz

★★★★★
Edited 4 months ago
Britney is awesome to work with. She is friendly and calls back promptly. She is the reason I came back to DCH for repairs even though the locations is not the most convenient for me. I also appreciate that I did not have to wait too long for an appointment and to get the work done.
Lennis Robinson

★★★★★
5 months ago
Andrew was professional, knowledgeable, and very helpful. He did an excellent job working on my truck.
Milton Lee

★★★★★
9 months ago
Service writer, Chris Barbettini, was great to work with. He was very communicative, keeping me informed of progress on both my vehicles. I had two vehicles in for routine service and a few warranty items. Both were done on time. Very pleased with the service!
Jeff Scott

★★★★★
4 months ago
Service (JR) was awesome and all complete before estimated time. Was in for two recalls and all seems great.
blake adamson

★★★★★
Edited 11 months ago
I have purchased 3 cars from DCH Ford. I call JR in service for all of my oil changes, warranty, and repairs. JR is a great service advisor! Blake A.
Lindsey Braham

★★★★★
6 months ago
Another positive experience. I take my car in routinely for oil change package and have top notch service. I usually drop my car off, have someone drive me home and my car is ready within just a few hours!
Peter Zierhut

★★★★★
a month ago
Short wait for parts to arrive and work completed when promised. JR and the team in service excelled again.
John Swenson

★★★★
☆
4 months ago
What’s most important to me is being able to get my scheduled oil change done in 2 hours or less. These guys deliver on that promise.
Taina Garcia

★★★★★
7 months ago
In my 8.5 years dealing with the service dept at DCH Ford TO, I have yet to have a bad experience. They have always been professional and honest with me. I LOVE the new mobile service. Super convenient! Thank you!
Glenn Gordon

★★★★★
a month ago
I rolled into DCH Ford in Westlake Village to get an oil change, I had no appointment but my service writer Chris got me in and it worked out perfectly.
Jacob Maddox

★★★★★
a month ago
Chris was super helpful and I appreciate everything he has done to make sure that I was taken care of.
Alex K

★★★★★
a month ago
Friendly service. Just wish they would wash the cars and provide loaners...but hey it isn't O'Gara next door with your Bentley
Karen H.

★★★★★
4 months ago
Mitchell Delacruz is a great service advisor. Listened to my previous experiences with previous bad services. Said he would do his best not to have it happen again
Rachel Christian

★★★★★
5 months ago
Chris Barbettini Is so easy to work with. He has great customer service skills. Thanks for helping me get a new key for my car
Jamie Novak

★★★★★
6 months ago
I just came in for a recall. Super easy to get an appointment quickly. And as always, taken care of quickly. Great in and out service. JR kept me posted the entire time and sent a fabulous driver to come get me when my car was ready. Thrilled always with the care I get at DCH Ford.
howard fridkin

★★★★★
3 months ago
Tony in service, Lou in management and Jerry the sales pro were all like family to deal with. I look forward to seeing them when I come in for service. At least I know my next purchase will be with DCH Ford Thousand Oaks... that's how pleasurable it was to buy my Bronco Stroppe from them -- their attention to my needs, care and friendliness are always their top priority. Thank you!
Lloyd Sanchez

★★★★★
5 months ago
Chris was our POC during our warranty claim and he was very helpful. Definitely will be using this dealership for all our repair needs. Finally someone we can trust. Other dealers (Toyota) even suggested for us to go to them for our SHELBY GT350 and I’m happy we did. Thanks again Chris!
David Meador

★★★★★
2 months ago
Dropped off on time, ready on time, issue fixed at a fair price. Truck was returned clean and in good shape. Staff was friendly and trustworthy. What more could you ask for.