Reviews
Larry Rosenbaum
Impeccable service again!
I drive 25 Miles there, and return with smiles!
★★★★★ 6 months ago
Jennifer Williams Settles
BEAUTIFUL work!
★★★★★ 11 months ago
wayne harris
Stay away from this place. I have a much much longer review which maxes out the character limit allowed so this is just the basics. Posting this to multiple business pages too since dfw dent repair and metro dent combined to form dfw metro dent which doesn’t really have any pages. Also hailfreecar seems to be associated with them as well. Either way Justin is the owner just so you know this is the right place. Dropped my truck off June 9th for hail damage didn’t pick up until July 31st. Was told it would take 2 weeks for the work to be completed. The work would start after insurance gave the go ahead which was June 21st. They don’t communicate with you and blame insurance for their extremely slow times. Once I got my truck back it looked horrible. I had to get a completely new hood due to the hail damage so it of course it had to be painted. Paint job had swirls, blemishes and bumps. Anywhere they painted had some form of the above issues. Paint overspray on the weather striping between my front doors and the front end of the truck. Hood looked like it was dropped or bumped on the edge which could been seen easily from several yards away. This could have just been a sloppy clear coat job but it looked bad. Roof molding strips and window weather strip molding not replaced and still damaged to this day. Compound mixture left all over the vehicle including black plastic inserts in the hood which stuck out like a sore thumb and along fender flares. Plastic attachment points to bed rail cap were torn off when they removed it making the rail cap barely secure when it was put back on. Had to take it back up for them to fix the issues and told 3-4 days for them to clean it up. It took 2 weeks so double the time. Was told a bold face lie when talking to one of the staff members at one point. Told multiple times they would give me a call back and never received those calls. I had to go up to the place to get any answers. Just all around nightmare of a place to deal with. Still have damage to my vehicle after being promised it would look better than it did before the hail damage.
★☆☆☆☆ a year ago
Jimmy Farris
Very professional mf a pleasure to do business with
★★★★★ a year ago
CoMaNdO 392
Words can’t explain how good of a job sean and his team did on my scatpack, fast and straight forward no hassle process i most definitely will be bringing all my business here from now on (: thanks guys
★★★★★ 2 years ago
Justin Hafer
Brought car in due to paint on paint issue from car running me into a median stick divider. Team was quick and very professional and fixed my issue in less than 15 minutes.
Use them every time hail damage may occur on my vehicles. Also replaced my windshield on truck. Came to my house to do the work! Great business.
★★★★★ 2 years ago
Shane Price
Hands down the best experience I have had with any company. From start to finish the staff was extremely professional. It is difficult to find companies that truly have the customers best interest at heart, but DFW dent repair has it down to a T. The communication is incredible and hard to find these days. I was constantly in the loop with the status of my vehicle and they went above and beyond to make my experience, top notch. I was sitting in the lobby waiting on my keys and witnessed a conversation between another customer and the staff. The customer couldn’t stop thanking the staff for the service and communication he received. I live over an hour away and will happily drive to this business, if I need anything in the future. I know leaving my vehicle with DFW Dent repair, Sean Preston and any of the other staff, that I will be in good hands. Thank you DFW Dent repair taking care of us the way you did. You have a customer for life.
★★★★★ 2 years ago
Tony Leyden
I took my Chevy Silverado to DFW to get a quote for the hail damage. Sean, was absolutely top notch!!! I never realized how much work went into repairing hail damage. My Chevy looks great. Thank you Sean.
If you need repair work done, this is the place to go!
★★★★★ 2 years ago
Bella Roddy
Service was amazing! Sean was the one to help me through the whole process and was super friendly. They drove a rental car out to me and had my car fixed and looking nearly brand new inside and out in such a timely manner and i couldn’t be happier! thank you guys!!
★★★★★ 2 years ago
jacob senn
Had some hail damage on my truck and got some quotes around town to find someone to fix it. Talked to the guys at DFW dent repair and decided to let them do it and it was a great decision. highly recommend.
★★★★★ 2 years ago
Eric Diaz
Very friendly staff!
★★★★★ 2 years ago
TONY SPADARO
Amazing folks that took care of my car very quickly.
★★★★★ 2 years ago
Lucas Ebsen
★★★★★ 3 years ago
Albert Griffin
★★★★★ 3 years ago
Tyler Schweyher
★★★★★ 3 years ago
Dr. Benjamin Tekippe D.C.
Great service from start to finish. I had some dents on my Mercedes and had someone else work on them that did a horrible job and made them worse. I then brought it to DFW dent repair and Sean and Wes did a fantastic job. Can’t say enough about the quality of work and level of customer service. Keep it up the great work guys!
★★★★★ 3 years ago