Diamond Chevrolet of San Bernardino

Pamela Baker

★★★★★

a year ago

Hands down best experience! I had my Honda civic for 3 years and it still was in great condition. Mitchell Vallejo was with me every step of the way to explain every component of the deal, from test driving to insurance quotes. Everyone made my experience so welcoming. As a single woman coming into a dealership can be intimidating but this experience was a really good one that I’ll always remember.

Josue DeLaTorre

★★★★★

3 months ago

My experience at Diamond Chevrolet of San Bernardino was truly excellent! I was a bit unsure when I first walked in, but Joseph Gotti immediately put me at ease with his vast knowledge and honest advice about the 2026 Chevrolet Traverse. It's evident that he truly values what's best for his customers, and his passion for cars is infectious. I left the dealership feeling confident and excited about my new car. The service here goes beyond just selling cars; it's about creating relationships and ensuring satisfaction.

Nicole Macias

★★★★★

5 months ago

My experience purchasing the 2026 Chevrolet Silverado 1500 at Diamond Chevrolet of San Bernardino was fine. I cannot speak fully on the entire thing, as I was not there physically, everything was done via phone and text. I will say that my salesman Joseph was highly attentive, kind, and professional. He provided us with the best service and worked very hard on getting us into the vehicle we wanted. I do want to note, my husband expressed to me that the manager as well as the managers son were not very kind to our salesman and that bothers me a bit. We want to go to a place where employees are respected and valued, and I’m not certain that is happening here at Diamond. Otherwise, the experience was the kind of experience that you would expect from a car dealership. Joseph did make up for annoyances with great communication, integrity. You will never get an honest salesman. It’s a business and people need to make money, but Jospeh is great.

Nicole Avila

★★★★★

Edited a month ago

I just drove home in my 2026 Chevrolet Equinox — the car was spotless, rides smoothly, and the tech was already set up the way I wanted. George walked me through the features with real patience and no pressure, handled the financing quick and clearly so there were no surprises. Diamond Chevrolet of San Bernardino made the whole process easy and friendly — definitely recommend them.

Leeann Steward

★☆☆☆☆

2 months ago

I stopped by this dealership to ask if I could charge my car because I was low on battery. I politely asked the sales staff, and they told me no. I explained that I had been told EVs can charge at dealerships and asked if they could help me just this one time, but they still refused. The dealership wasn’t busy at all, and the interaction felt dismissive and unhelpful. Unfortunately, the staff came across as rude, and I did not feel valued as a customer. I regularly go to the dealership in Riverside, where I’m always treated with respect and kindness, and they are happy to help. The difference in customer service is night and day. Because of this experience, I won’t be returning to this location or recommending it to others. Happy New Year.

jaimie darling

★★★★★

3 weeks ago

Came in to buy my wife a car and I can’t say enough about Joseph “Gotti” that man went above and beyond to make sure my wife got the car she wanted. He has the most outgoing professional customer service and will definitely make sure you leave with a car!! Thank you Gotti!!

Jon “Boo-boo2022” Sand

★★★★★

a month ago

Joseph gotti cook Went above and beyond to get me the perfect deal. Very knowledgeable and courteous with the absolute most professionalism and Customer Service experience. I will be a loyal customer thanks to all the wonderful people there especially Joseph. I love my new vehicle.

Christina Ballesteros-Davila

★★★★★

3 months ago

I can’t say enough great things about my experience! Alan and Andrea truly went above and beyond to make sure everything went smoothly from start to finish. Alan provided honest, clear, and truly helpful service advice that made me feel confident and informed throughout the entire process. Andrea was just as amazing—patient, supportive, and is always ready to explain anything I wasn’t sure about. Together, they cleared up all my confusion and made the whole experience stress-free. On top of that, my vehicle was completed faster than expected, which was such a pleasant surprise. Their dedication to excellent customer care really shows, and I genuinely appreciate everything they did.

Beverly Whitaker

★★★★★

2 weeks ago

This place has the BEST customer service EVER!!!! Hands down!!! If you have a Chevy or even if you don’t I would HIGHLY recommend coming here!!! They have the best cars, the best deals and the best SERVICE!!! I wouldn’t go to any other Chevy dealer I swear. The service department ROCKS!!! They really know how to treat a customer right!!! Alan M. & Anthony D. are EXCEPTIONAL!!! These 2 guys right here will make it happen for you!!! Whatever your need is go here!!! I promise you will not be sorry!!! I give them a 10 ⭐️ star rating!!!

Celeste Martinez

★★★★★

a month ago

Traded in my 2020 Kia Optima for a 2024 Nissan Rogue, thanks to Jonathan the salesman for making this transaction smooth and quick, I got me a new family car for my baby on the way (:

Tevin Beza

★★★★★

a month ago

I would give it 10 stars but Google only does 5 max Mr. Joseph Gotti Cook did an awesome job on selling me that truck. Its what I needed for these day to days jobs i have to do. Its a great truck for my traveling job. Awesome experience, I will let everyone know to come this way I bought a 2021 Chevrolet Silverado 1500 Duramax from Diamond Chevrolet of San Bernardino and it’s exactly what I wanted — solid ride, clean interior, and all the features work great. Puller made the whole process simple and low-pressure, patiently walked me through the towing setup, and got the paperwork handled fast. Great pricing and service at the dealership — I drove away confident and highly recommend them if you’re shopping for a Silverado in San Bernardino.

Sunny “sunshine” Sideup

★★★★★

7 months ago

⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Professionalism I recently had the pleasure of working with Diamond Chevy for my truck, and I cannot say enough great things about my experience. From start to finish, the entire team went above and beyond to make sure everything was handled with care, professionalism, and genuine kindness. Richard was absolutely amazing — his professionalism, attention to detail, and commitment to making sure I was completely satisfied stood out right away. He took the time to listen, explain every step clearly, and truly made me feel like a valued customer. I also want to thank Gerold and the rest of the staff for their help and teamwork. Everyone worked together seamlessly to make the process smooth and stress-free. It’s rare to find a dealership where every single person treats you with such respect and care, and Diamond Chevy absolutely delivers on that. Omg, I’m a Chevy Chick!!! ❤️❤️❤️

Gilbert Yzaguirre

★★★★★

Edited 2 weeks ago

Buying my 2026 Chevrolet Silverado 2500HD at Diamond Chevrolet of San Bernardino was refreshingly easy and honest. Gotti walked me through the truck’s features, answered every question, and got everything set up so I felt confident driving off. Smooth paperwork, great service, and a solid truck—highly recommend.

Daneen Alves

★★★★★

a month ago

I just purchased a 2026 Chevy Equinox and I’m thrilled! This is my third purchase from Diamond Chevrolet and Joseph has done an amazing job making sure I’m satisfied.

M WOODS

★★★★★

a month ago

I cannot say enough amazing things about my experience with J. Gotti in sales. From start to finish, he made what can sometimes be a stressful process feel easy, comfortable, and genuinely exciting. J. Gotti was patient, kind, and truly listened to what I wanted. He didn’t rush me, pressure me, or make me feel like just another sale. Instead, he treated me with respect and made sure I felt confident every step of the way. You can tell he truly cares about his customers and takes pride in what he does. Because of him, this was hands down the best dealership experience I’ve ever had. If you’re looking for someone who is honest, knowledgeable, and goes above and beyond, ask for J. Gotti you won’t regret it!

Lizzette Castro

★★★★★

3 months ago

I recently purchased a 2025 Silverado 1500 High Country, and I couldn’t be happier with the experience. My salesperson was absolutely wonderful—patient, polite, honest, and incredibly helpful throughout the entire process. He took the time to answer all my questions and made sure I felt completely comfortable with my decision. His manager was also just as polite and honest, which made the whole transaction smooth and stress-free. It’s rare to find a team that truly cares about their customers, but they exceeded every expectation. I highly recommend them to anyone looking for a new vehicle!

Edith Vázquez

★★★★★

Edited 3 weeks ago

I picked up my 2026 Chevrolet Traverse from Diamond Chevrolet of San Bernardino and it’s exactly what I wanted — roomy, comfortable, and packed with useful tech. Joseph patiently demoed the infotainment and safety features so I felt confident using everything before driving off, and the finance team kept things straightforward. Smooth process, friendly staff, and a great vehicle — highly recommend stopping by if you’re in San Bernardino.