Reviews
NICK V
Friendly staff and excellent pricing. I appreciate the fact that they take appointments. I was there a little longer than expected, but they have a comfortable waiting room. I will definitely go back
★★★★★ a month ago
Aaron
I would definitely come back. Seems like friendly people as I had stayed inside for 30 minutes then left. Demeanor is understanding and asking questions for the customer. Seems like a fun work environment as well from a phone call I had while they were working on my car. Lobby is fine maybe could be a bit bigger or a very small space for people that bring computers. Water and snacks are available for free. Prices were better than competitors. They exceeded my expectations and added the sway bar to my car while keeping the price the same range in the quote that I was given. My car was out a day later understandably. At worst I would give this place a 4/5 star rating. The guys seem reliable though
★★★★★ 4 months ago
Christopher Fear
★★★★★ 5 months ago
Manuel Espinoza
I took my 2010 Caravan in for faulty A/C 2 days before we left on vacation at Houghton Lake.
We got in fast and had the van back the next day.
The A/C is working better than before.
Thank you.
★★★★★ 5 months ago
Chris Walker
Went for the free 2nd opinion. Turns out we did not need the $6000 in repairs recommended by the dealership. Never going back to #####ton ##rd again. This our new auto repair clinic.
Thanks guys!!
The Walkers
★★★★★ 6 months ago
Arthur Miller
Complete brake replacement and oil change. I made a mistake a year ago and had to have an IID (breathalyzer) installed, but they totally understood and knew what to do, without being judgemental. Fair pricing and I will definitely be going back if you need any auto work.
★★★★★ 6 months ago
Michelle Kikta
We had out of town auto trouble. Thanks to Chad our mechanic for customer service that went above and beyond! Not to mention a fellow Davey Allison fan! Quick evaluation of vehicle and prompt quote. We know it is a quality business that will continue on with their high reputation.
Michelle and Diane from Midland
★★★★★ 7 months ago
Moe A
Great shop super honest and care for customer service. Highly recommend this shop they inspected a truck for me and where very honest. Would do business with them again
★★★★★ 8 months ago
Mike Shollack
Joe and his team delivered as promised . Brakes on my 2015 Rav 4 have never been better...
Would recommend.
★★★★★ 9 months ago
Jeremy Kelley
Just got my AC fixed for the upcoming summer. They did a great job, in and out in less than 2 hours. Very reasonable price as well for the work completed.
★★★★★ 9 months ago
Zoe Principi
My boyfriend and I have come to this Auto Service location for the past few months, and we suggest it to everybody! The staff are so friendly and extremely helpful to us, as we’ve had a lot of car issues this year!!
★★★★★ 9 months ago
chris plunk
This is best shop! They are very reliable, efficient and clear about everything going on. They have been very compassionate and patient with my situation. Joe is the best! It has been a very easy experience dealing with diamond family auto
★★★★★ 10 months ago
Paul Karolak
They did something I have never experienced. Quoted me work on my 13 yr old car, that I agreed to pay, but found a large chunk of the repair/replacement wasn’t needed once they got a little deeper into the job. They could have easily replaced everything (parts already ordered and received), and charged the hours, but instead saved me almost 2k. I have had nothing but great work out of Diamond.
★★★★★ 11 months ago
Rob
They got me. Kudos to them. Hope the money was worth it. Paid for a trans fix, overcharged of course. Went back because the repair didn’t work and was told the vehicle needed a new trans. Got other quotes. Diamond quoted $1500 more than other places. $1500 more!
Did my research and it ended up being at $29 part (Speed sensor)not a new trans. Replaced runs like new.
Beware of this place, friendly upfront but damn they will try to rob you blind. Shame on you.
★☆☆☆☆ a year ago
Mark Edwards
Great staff, fast and efficient!! I couldn’t be happier with Diamond Family Auto Service.
★★★★★ a year ago
Robin Harding
Thank you everyone on staff for taking such great care of me and my car ! The morning I had to have my car towed was 1* outside and they offered to come pick me up until the tow man arrived 😭 I appreciate the text updates the duration of my car being in your care and the many options you provided that worked with my budget! So friendly and professional, you all are my new “go-to “, thank you for doing such a thorough job!
★★★★★ a year ago