Belle Tire

Diane McLaughlin

★☆☆☆☆

6 months ago

On a friday, driving on highway, something on the road created a hole in one tire. Attempted to fix it but hole was too big. Had car towed to belle tire Plymouth. I called them Saturday morning at 8 am when they opened, asked if car could be worked on that day. Was told there were 7 cars before mine. Explained I needed it for work Monday morning and would prefer it get fixed that day and I would pick it up on Sunday. Told them to call me back, but they ghosted me! Went to see if car was fixed on Sunday, and it wasn’t. Called Monday morning 8 am, they claimed they were working on it. By mid morning, finally they call me, only to say sidewall was damaged because tire pressure was too low for too long, so needed new tire, adding a sales pitch to get four new tires. Opted for one tire and they put the cheapest one on. Very unprofessional and for sure you’ll fall through the cracks with this place because they are too busy with poor customer service!

Mike Kupstas

★☆☆☆☆

6 months ago

Brought in my F150 for rotation, balance & inspection for 2 tires with slow leaks. I explained to Jon S. that 2 of my tires held rock solid pressure with the expected changes with tire & air temps. The problem 2 tires lose 3-4 lbs. Monthly relative to the good ones. He said I was doing good with these drops. These Michelin Defenders have been good tires for the last 5 years and have not lost pressure like they have in the last 6 months. I was hoping for a offer of a remount on the two troublesome tires but he was more combatitive than helpful or willing to listen. Maybe just a bad day for the salesman, maybe not. With other reputable tire suppliers in the area like Costco and Discount Tire I will try one of these next time for my next set of Michelins.

Robert Latta

★☆☆☆☆

7 months ago

Had a vehicle towed in. They called stating the battery shorted out the starter and it would be $900. Had my personal mechanic review and diagnosed the repair after hours. And I’m thankful I did. Not only was the quote about $300 higher than it should have been. It turns out the mechanic who diagnosed the problems with the vehicle must have been equally as HIGH!! That’s right!!! My mechanic was disgusted with the level of incompetence of this shop. Not only was the quote horrendous but the diagnosis was atrocious. The engine on the car was seized. No oil in the car. That’s why it wouldn’t crank over!!!! Quote “How the hell can a mechanic miss that??” I trust this place to put air in my tire, supervised, and that’s about it!

Hanan Peters

★★★★★

6 months ago

Always the best service! Popped in for an oil change yesterday and was in and out in about 45 minutes! Also got some tires at Belle Tire earlier this year and had some work done on the car and never had to take it back to them because the job was done right the first time.❤️

Buzz Lightyear

★★★★★

8 months ago

Went there today, because I suddenly had a flat tire. Didn’t have an appointment. Could leave my car right away and got a call 2 hours later that my car is ready for pick up. The fixed my tire free of charge! How amazing! Love it and will for sure come back! Jay has been really nice! Great service!

Jiayin Ci

★★★★★

7 months ago

Just replaced 4 tires with Belle Tires! Highly recommend! Great service with reasonable price! Special thanks to Jaber K, he helped me to picked the tires fit perfectly to my Jeep and explained why. No extra over sale, and very friendly! And thank you to the engineer for taking a good care of my car! I appreciate you all!

Mike Waite

★★★★★

4 years ago

I have had numerous vehicles through the years. I have used Belle Tire and not been disappointed. Lots of things happened to tires, Belle Tire has always taken care of me. I appreciate the Quick Service, honesty punctuality. I would highly recommend.

Jonathan Tiwaini

★★★★★

2 years ago

Eric and the Belle Tire team in Plymouth did a great job! Eric asked me good questions and was able to answer my questions directly and quickly to help me get a new set of tires for my 2019 Ram. I was in and out in about 90 minutes. They checked my alignment for free as well. I would recommend this Belle Tire and Eric to all my friends and family.

David

★☆☆☆☆

2 months ago

I am a long time customer of belle tire and have spent thousands $$$ at their store over the years. This store has deleted my appointment times twice in the same month! The first time I was there for over five hours to replace a tire and the second time it was over an hour before my car was brought in. This is after waiting three weeks to get an appointment. I think their sales people move other peoples appointments to get others in a slot you had reserved. Their system and appointment practices don't work for me I am not going back to this store again.

Joanne Cisek

★★★★★

a month ago

The service from Belle Tire is always amazing, Bruce is the best at what he does!! Today I had a different issue and Deangelo was so helpful and knowledgeable, it is so nice as a recent widow to know that your car is only getting the services that truly are needed..thank you again

President Client

★★★★☆

a month ago

Had to get a set of tires yesterday and they had the best prices in the area. Appointment was readily available. In at 10 am and out by 1110am. Very good service. Highly recommend

Wes A

★☆☆☆☆

3 months ago

0 Stars if I could: I understand being short-handed, but the service experience was unacceptable. I had a 3:30 pm appointment on 12/9. Scott (the new advisor) called to say they were running behind. I asked if I could bring the car in earlier since I had plans, and he said that was fine. At 4:30 pm, I called for an update and was told my car hadn’t been touched and would need to stay overnight. I said okay and asked for the manager, Bruce, to call me. On 12/10 at 11:30 am, I called again and was told the vehicle was completed. However, when I arrived at 3:30 pm to pick it up, it hadn’t even been brought into the garage. I requested to speak with Bruce since he never returned my call. When he came out, he was dismissive and blamed everything on the new advisor and “being human.” His attitude and lack of accountability were unprofessional and unacceptable for someone in customer service. On the Bright side, David was very good.

Jayson Pass

★☆☆☆☆

8 months ago

Went In for brakes and tires, apparently they did a rear axle seal picked up truck at 6 o’clock. Made it to 275 and M five had all kinds of problems like grinding It was 625. Nobody was around. Call the next morning and person was very rude. I would never take a vehicle back to this shop again

T F

★★★★☆

3 months ago

Great service. Eric was helpful in setting up an appointment to get some work done on my car. Eric and the entire staff were friendly, professional, the work was completed on time and everything was clearly communicated. I’ve had numerous purchases at this location; I highly recommend this Belle Tire for tires or maintenance.

Tom Gackle

★★★★★

4 months ago

We have had many vehicles serviced at the Belle Tire in Plymouth--Bruce Webb and his team always go out of their way to take great care of us and our vehicles! We appreciate their great service

Cynthia Shannon

★★★★★

3 months ago

You are out holiday shopping. Driving in traffic and your car displays low tire pressure. That needs immediate attention. I stop at the Plymouth Belle Tire store. I am not good at working or understanding tire air equipment so I go inside and explain my need for help. The gentleman was so understanding. I can help you, bring your car around to the first bay. He gets his jacket, it's 21 degrees today. Checks my car PSI for tire. Inflates my tire and explains the cold can change the PSI. " check your tires tomorrow and make sure they have good pressure " I felt so much better driving home knowing that someone was able to help me and cared. That's over the top service. We have always purchased all our tires for our vehicles from Belle Tire. They are so knowledgeable, helpful. Thank you for bringing a great company. So if you are looking for tires on your car you should check Belle Tire for their outstanding service.

Pam Wong

★★★★★

2 months ago

Just got new tires. Ask for Dave. He is knowledgeable, patient and caring!! Be aware that even if you have an appointment, that means you are in line for the next bay. I waited 45 minutes before they started but… they completed the job in a very reasonable timeframe. Highly recommend!!