Certified Auto Care of Plymouth

Jack Jones

★★★★★

2 months ago

Hands done best customer service ive ever experinced at auto shops in plymouth. Car was in the shop within minutes. Brake job was complete in 2 hours. Price was fraction of the dealership. Will be back with the all the famliy cars.

Luke Oleski

★★★★★

3 weeks ago

Came in inconveniently about an hour after I said I would. Staff was friendly still as I explained the conundrum of a loose heat shield clamp causing an unbearable rattling noise, took my car in right away and had it done in about 10 minutes. Problem solved immediately! 10/10 would visit again for minor service. Appreciate you guys!!

John Emerson

★★★★★

a month ago

Owner, Chris, at Certified Auto Care in Plymouth, Mi, is a man of integrity, honesty and depths of auto repair knowledge. His prices will give you peace, he stands behind his work, and the mechanics on staff are a real find in customer service ... especially in car maintenance. John E. Plymouth Resident Loyal Customer

Anthony Rembisz

★★★★★

3 weeks ago

Haven’t even gotten the work done on my truck yet but this place is amazing and the detailed report on your vehicle is unlike any other shop. Definitely recommend

Rick Sobieski

★★★★★

a month ago

I've been going to Certified Auto Care of Plymouth for years.I've gone to many car care centers in and around Canton. Now that I've found Chris, I won't go any where else. I've recommended friends and family to go there as well. Chris is honest and is reasonably priced.

Ayesha Browning

★★★★★

3 months ago

This was my first experience at this place but it was excellent and I will be going back in the future. Chris was extremely helpful and explained everything that was wrong with my car and got it fixed within 2 days. The price was reasonable and the job was done well. I think I found my new mechanic!

I Dogan

★★★★★

11 months ago

Had my exhaust gaskets replaced and an oil change done at Certified Auto Care of Plymouth, and I gotta say—they made the whole process super easy. No hassle, no upselling, just straight-up great service. The team knew exactly what they were doing, got everything done quickly, and my car runs perfectly now. The exhaust sounds just right, and the price was more than fair. It’s not every day you find a shop that does solid work without overcharging. If you need a trustworthy place to take your car, this is it. I’ll definitely be coming back! Thanks, Chris and Team of master mechanics!

Paul Diaz

★★★★★

5 months ago

I had a transmission issue with my Jeep Cherokee while on the east side of the state for a soccer game. We were towed to Certified Auto Care after hours, and Chris was incredibly hospitable and helpful throughout the entire process. He let me know right away that they’d take a look at the vehicle first thing Monday and they did. Even after I mentioned that my wife was driving from Kalamazoo to pick up my daughter and I, Chris checked in several times to see if we needed anything. When he called Monday with the repair update, the news wasn’t great, but he wasn’t pushy at all and he told me to take my time deciding what to do. I ultimately decided to part ways with the vehicle, and Chris was patient and understanding while I sorted everything out. Honestly, it was the best customer service I’ve ever had during a major repair. I’d recommend Certified Auto Care to anyone and if I could give more than five stars, I absolutely would.

Jennifer Klaassen

★★★★★

5 months ago

LOOK NO FURTHER I am going to start by saying that Chris was amazing. I live out of state and my daughter (20) lives in Michigan. She got in a car accident in February. She lives there with her dad, who is a mechanic and was going to fix it!!. After 7 months of nothing happening and our daughter walking to and from work, 45 minutes each way.. I decided to take matters into my own hands. When I called Chris and explained our situation he was very sweet. Being in another state and trying to fix your daughter's car is tough. People take advantage of people, we can be pretty clueless as to what needs to be done and how much those things cost. On top of that, who knows if things will get done correctly and would her car even be safe and sound to drive around? He listened to me going on and on and was so supportive. He made me feel like a friend. Like he knew us and really cared. It makes me cry because I was so worried about her and her safety and he took all that anxiety away. He walked me through a couple different scenarios and was very honest. He had a lot to fix and he walked me through every step of the process. He made it so easy and I am just so grateful. He went way above and beyond…calling me and working with me. Honestly, this is your place to go and you WILL NOT be disappointed… this isn't a big corporation, who just wants your money. This is a family who cares about their customers. They did A LOT of work and were very affordable and we will forever be faithful customers! Thank you, Thank You, Thank You for taking care of my baby.

Juneau Johnson

★★★★★

a month ago

they made my ford focus drive like new! they also got it done super fast. as a young woman, car repairs can be really intimidating & overwhelming. they we’re so kind to me here and very informative, and they even gave me a discount for being a nurse!! 100000/10 recommend this place for any repairs you need!!

Jerry Jones

★★★★★

3 weeks ago

I got there at a good time during the morning hours. The waiting area was clean. It was my first time doing business with C.A.C. of Plymouth. The work was completed around the time I was told.I truly believe the final price was great/fair and honest.I would highly recommend this shop.

Ashlynn DeLuca

★★★★★

a month ago

Chris was very nice and helpful! They did great on fixing my car and sent me pictures and descriptions to what was wrong with my car that really helped understand the issue! Their pricing is pretty good! I would definitely recommend this place!

Pearl Painter

★★★★★

3 months ago

I took my van to get some repairs done to Certified Auto Care on Joy Road in Plymouth, I needed to have an oil pump replaced brakes done tires replaced. They only had my car for a day and a half . These are the most polite young men that I have had to deal with at an auto shop. They are very professional very polite, and I got my back car back in a timely manner. I would highly recommend the shop for any kind of auto repairs that you might have. They definitely know what they are doing and they are very reasonably priced my van drives like a brand new car and it’s a 2018 Dodge Caravan. Thank you Certified Auto Care of Plymouth. Chris and Austin were both excellent to deal with.

Chris Cage

★★★★★

3 weeks ago

This place is by far the best place to bring your vehicle when you need it repaired. Chris and his team worked past closing time to make sure I had my car back the same day and gave me the best advise possible for the next steps to taking care of my car! Im coming here from now on!

johnny jones

★★★★★

2 months ago

Long story short, Certified Auto is THE fast, affordable, honest shop you want when you're having car trouble. Last week I had to have a wrangler serviced. There was a lubrication system problem, and the dealership quote was WAY too high. Dealer wanted to replace oil pump and oil separator, they even floated the idea that I might want to replace my engine instead due to damage from oil issues, as they "couldn't determine if the engine was damaged". I had to request a breakdown on prices, and it just didn't make sense to me, being that I drove to the dealer, I was pretty sure my oil pump was functioning. I heard about Certified Auto from a family member so I called and spoke with Chris. Based on what the dealer said was wrong, he recommended I tow the Jeep over, which I did. Certified Auto looked into my issues and found no internal engine damage (no metal in oil, no knocks or squeals, oil pump functioning and making proper pressure), that only the oil separator was bad and they would be able to have it done the next day. The price was great, work was thorough but fast, estimated time was the evening, but Chris called at noon saying it was ready! When I went to pick it up, he took the time to show me the part that failed, and the actual area of the part that went bad. My price from Certified Auto (and the tow from separate company) ended up being around half of the dealer quote for the specific part of the job that was ACTUALLY the issue. I'm taking another vehicle to Chris for 100k maintenance next month. I wish I could give these guys 10 stars.

Michael DeFranceschi

★★★★★

2 weeks ago

These guys are awesome! The place is locally owned. Everyone there are master certified technicians. I took my 2019 Jeep Conpass there on a Saturday at 11am to get my front brake rotors and pads replaced and they were able to get my car done the same day and for a fair price where other places told me it’d take until Monday! When I was there too, they helped a kid who only spoke Spanish. They’re kind, cool, do great work, and charge affordable prices. I will definitely use them again for all my car needs.

Dustin Melik

★★★★★

4 months ago

Chris at Certified Auto is awesome! Super friendly and easy to talk to. He found me a great deal on an engine with low mileage, and the shop finished the work even faster than they said they would. The price came in right around the quote, which was great. What really impressed me was that Chris took the time to bring me into the shop, show me the old motor, and explain what went wrong. That kind of honesty and customer care is hard to find. I’d 100% recommend Certified Auto—ask for Chris! He’s a great guy and really goes above and beyond.