nandorand

★★★★★ 2 weeks ago

Jeff Guido

★★★★★ a month ago

Jorge Guzman

★☆☆☆☆ 3 months ago

Maranda Eblen

I honestly have no idea how this place has a 3.9 rating. I had the best experience. Marty and his team are so thoughtful. I got a flat tire. They personally came and got my tire replaced it and drove back to put the tire back on my car. Simple acts of kindness like this make people come back. I’ve had the same car guy for 15 years.. But I will be going to Pilgrim from here on out. Steve was great. As I was in the building, he was looking up other parts that I do need for my car. They walked me through every step that they did. I’m very impressed and very thankful. Bless you all.
★★★★★ 5 months ago

Diana Patterson

Marty went above and beyond finding me the best price for a relatively obscure tire size that I needed. He found the tires, showed me the savings I was getting, and their team had them installed immediately. Great service!!
★★★★★ 6 months ago

Sahar Yousif

I couldn’t be happier with the immediate service I received from Pilgrim Auto. I had a flat tire while I was an hour away from home, I called right before they close for the day, and they were happy to help out.
★★★★★ 7 months ago

Sarah

I came in for a tire and left with 2 good tires. I will forever go here for my car needs. Such great people 🙏 Thank you again for everything you guys have done.
★★★★★ 7 months ago

Jessica

These guys are great! They were able to get me in and out within 30 minutes, and they charged only $40 for a service Firestone quoted me over $300 for. I definitely recommend this place.
★★★★★ 11 months ago

Cameron Fugaban

Came for brake noise, was charged $100 to clean the rotors and quoted $1800 for shocks/struts. Brake noise was not fixed. Had the actual issue fixed from a local mechanic for <$50. Told me my car would break down on the way back. Crooks.
★☆☆☆☆ a year ago

Michelle Hunt

Terrible customer service.
★☆☆☆☆ a year ago

W H (HashBash)

Always have been helpful when I need something done on the spot.
★★★★★ a year ago

Sara

Owner is violent and got physical with my father in law. Work done very poorly and than expects customers to pay for their mistake. No thank you. Owner needs anger management classes. Do not go here unless you want to piss away money at every turn! They hold your keys for ransom until you pay! Police involved each time we had to deal with them. All around service was terrible. Highly recommend any where else.
★☆☆☆☆ a year ago

Elizabeth Mahan

took my car to get checked before a long trip, very good, honest service, very friendly, will be back for sure!! thank you guys, and thank you Marty for your help!!
★★★★★ a year ago

Roderick MacKenzie

*CONSUMER BEWARE* Let me share my terrible experience with you. What started out as a simple flat tire turned into so much more. On Memorial Day while riding in a parade I had a flat tire, but the vehicle was still drivable. The next day (Tuesday - May 30, 2023) I took my vehicle to Pilgrim Automotive. They advised I would need a new tire, and that one would need to be ordered. Gave them $300 for a deposit for 2 new tires. The new tires came in late on Wednesday afternoon, and they stated the work would be completed on Thursday and also that the wheel needed to be repaired which would cost an additional $200. I agreed to all this via telephone. Thursday the work was completed, paid the remaining balance of $531.40 and drove home. Friday morning just as I left my driveway the computer came on indicating ALL 4 tires were off on air pressure. Drove back directly to Pilgrim and Mike inflated all tires to proper pressure. After the vehicle seemed “ok”. Drove the car back home and didn’t use it again until Sunday (June 4th). Again as I pulled out of the driveway the computer came back on stating “low air pressure in right rear tire”. Immediately called Pilgrim at 2:30PM to enquirer if they had a tow service. Or if they would pay for a tow back to the shop. Marty said “we just fix ‘‘em we don’t drive ‘em” he then mentioned that the wheel was “weak”. This was never mentioned previously in any conversation. Marty and I then discussed repairs and Marty identified himself as the shop owner. And then became irrational and said “don’t insinuate we didn’t do the repairs right, f@$k you!” And hung up. I called back immediately and Marty answered the phone and said “you again, f@$k you” and hung up before I was able to speak. I was appalled to be spoken to in that manner. Mind you I just spent over $800 at this establishment. The fact that the owner is speaking to paying customers in this manner is concerning and unacceptable. After this happened I had to take the vehicle into Belle Tire. The technician there fixed the issue and stated the work from Pilgrim was sloppy. In the future my business will go to Belle Tire where they have reliable work and much better customer service. I didn’t deserve to be spoke to in that manner.
★☆☆☆☆ a year ago

Christopher Mantay

Awesome experience getting my tire plugged. Staff are really nice and great at what they do!
★★★★★ a year ago