Reviews
Carl Craig
I highly recommend going to someone else for repairs. I’m currently 31 working days into a 2-3 week repair (15 working days). I now call daily to get an update. I might get through to JT one out of 10 calls. He has yet to call back with an update after promising to several times. You can’t leave a message because their mailbox is full.
Communication is nonexistent. Repairs taking more than twice as long as estimated and no one gives a flip!
After I posted this last Friday, I got a call from the owner. We will do our best to have it done by mid week (Wednesday). It’s Thursday night and I haven’t heard a word.
★☆☆☆☆ 5 months ago
MooMoo Moozie
My father and I had the best experience working with Rebekah and Sarah! They are both so very sweet and patient and got my mini cooper fixed up very quickly. Everything went so smoothly and I’m so grateful for it! Highly recommend Dillon hail repair :0)
★★★★★ 6 months ago
Jason Pettit
Awesome experience working with Rebekah to fix my hail damaged car! She was very helpful and attentive throughout the process, and it was SO nice to be able to text her for updates and questions. My insurance company was being a pain, but Rebekah worked tirelessly to keep everything on track. My car is looking good as new and I HIGHLY recommend using Dillon if you’re looking for hail repair!
★★★★★ 7 months ago
Willie Allen
Awesome customer service and great communication! Process was simple and smooth!
★★★★★ 7 months ago
Imani Levy
Sarah was amazing throughout the entire process! Great customer service.
★★★★★ 8 months ago
Jared Reyes
Sarah was amazing to work. She had all my questions promptly answered. Service to the car was great a few delays but they made sure to communicate and clarify any issues.
★★★★★ 8 months ago
Ryan Nguyen
They did an excellent job repairing my car after the recent hail storm. Sarah was very professional and prompt while addressing all of my concerns. The whole process was seamless from start to finish.
★★★★★ 9 months ago
Owen Jones
Professional work in repairing dings or dents. Service is great and Jenny is very friendly, professional and easy to work with. I was very impressed with the work done to get rid of a noticeable ding located on the door of my 2019 Acura RDX. Keep up the excellent and professional work guys.
★★★★★ 9 months ago
Erin Erskine
I have nothing but amazing things to say about Dillon Hail Repair, specifically Jenny Dillon. From when I inquired about getting my car fixed to when I picked it up, Jenny and the rest of the staff were nothing short of excellent! My car had $10,000 worth of damages from a hail storm and I walked away paying nothing (deductibles under $1,000 are waived) AND my car was done in just two weeks. Jenny constantly kept me updated and answered all of my questions. My car looks brand new and I’m so thankful! I was so in love with my experience that I convinced my husband to take his car to DHR once mine was done. I can guarantee we’ll get his car back in beautiful condition just like we did with mine. I can’t recommend DHR and Jenny enough! We’ll definitely be back if we’re hit by another hail storm.
★★★★★ 9 months ago
Lynn Browne
I just got my Silverado truck fixed from one of our recent bad hail storms in DFW. Dillon Hail Repair did an absolute amazing job and also treats their customers as family. Jenny kept me informed throughout the entire process and gave me a car to use while I was waiting for my truck. I highly recommend them not only for their amazing work, but also for the personal attention you get as a customer, which is very hard to find these days. 10 out of 10!
★★★★★ 10 months ago
Val Blackwell
Dillon Hail Repair is the GOLD STANDARD in the industry. Spectacular family owned business. Honest and attentive all along the way. The results are amazing, and I never had to worry about anything. This is what ALL businesses should strive for! There are lots of choices out there, but Dillon Hail Repair is the only provider I will use from now on!!
★★★★★ 10 months ago
Cates ServCo
Dillon Hail repair went way above and beyond. They took incredible care of our Grand Wagoneer and even had it completely detailed. Jenny stayed on top of the communication and Abe dropped off my son’s wallet which he accidentally left behind.
★★★★★ 10 months ago
digdah
Friendly staff, quality work, decent pricing, timely delivery. Everything one could ask for from a business. They made my Volvo look like new after fixing some door dings.
★★★★★ a year ago
Bobby D
The folks at Dillon are fantastic! They keep their word and do a terrific hail repair. My truck looks better than new! And they were so gracious to work with me on scheduling and getting my truck back in time for a planned trip. I hope I don’t need hail repair again but if I do, I’ll go back to Dillon!
★★★★★ a year ago
Gus Moreland
Jenny was great to work with! Family owned business.
When I got my car back they had fixed a little item that was not part of my repairs for no charge.
★★★★★ a year ago
Martin
Hail damage repair is great.
Painting is not your expertise, but you made it right. Thank you for making my truck look very nice.
★★★★★ a year ago
Gina Johnson
During the hailstorm in June, we unfortunately got caught with 3 vehicles outside that all sustained hail damage. We talked with several PDR shops and got a lot of run around. It wasn’t until we spoke with a rep from Dillon Hail Repair that we felt confident to move forward. The process was incredibly smooth. Sarah was a joy to work with and always so responsive to my texts and phone calls. We got all 3 cars repaired and they look wonderful- you would never know they had hail damage. Dillon also has their own body shop so the few big dings that couldn’t be fixed with PDR, they took care of as well on site. Dillon conveniently has a drop off and pick up service if needed, which we took advantage of. I HIGHLY recommend Dillon Hail Repair.
★★★★★ a year ago
Aaron Mattlage
Micah could not have been more friendly upon coming by our door and providing great information on the process. Carolina then took it from there and was the very best at handling the entire process. Everyone was so friendly, responsive and helpful. I could not recommend Dillon Auto Hail Repair more!
★★★★★ a year ago