Discount Tire

Heidi Mansy

★★★★★

2 months ago

I ordered four tires online and had them delivered to this discount tire. I made an appointment for a few days later to have them installed. I got to discount tire a few minutes before my appointment time, and Roshaud met me in the parking lot. He knew exactly what I was there for without me even telling him. All four of my tires were installed within 45 minutes. Thanks for the efficient and friendly service!

Dennis Staloch

★★★★★

3 weeks ago

I had a damaged tire that could not be repaired and three remaining tires that were near the end of their use so I had four new tires installed. Very pleased with the whole process. Terrific people to deal with!

Ross Steffenauer

★★★★★

a month ago

At this location, Discount Tire Associate, Rashoud, exemplifies the excellent customer service I expect from Discount Tire. He was super pleasant and professional, easily took care of my difficult tire mounting needs. This type of customer service will keep me coming back! Well done, Rashoud.

Houston Nguyen

★★★★★

3 weeks ago

Quick and easy tire replacements at an affordable price! They were very transparent with me! Will definitely keep using discount tires for any of my car needs in the future!

Erin

★★☆☆☆

2 months ago

Just got new tires from here. Originally, it was a pretty straightforward experience. However when I got home, I find one of the tires was completely flat. I called and they told me to put the spare on and drive back in for them to fix it. When I got back to their store, they were unapologetic and I had two wait for over an hour for them to fix it. It was pretty disappointing. I would not recommend this store :-(

A (Anava)

★★★★★

3 months ago

I got a nail in my tire and it was 30 minutes before Discount Tire closes for the day. It was going to take me ten minutes to get to the location and I felt that showing up so late and so close to closing time that I would be a nuisance to request a free tire repair. I was wrong. They were busy but they were very nice when I got there just as if I were the first customer of the day. They took their time checking out the tire and immediately took it into a bay for repair. It was done before they closed the store, quick. Even after I got there, five other customers showed up behind me and all were treated nicely. I guess I'm thinking it would upset me if I'm a worker trying to go home after a long day, and someone shows up near closing time. That really shows excellent customer service that they treated me better than I would have treated myself. Turns out I had two nails, not just one. I highly recommend this location for their dedication and service.

Allyson M.

★★★★★

3 months ago

Just went here this morning and I have to say, Alex is carrying this team on his back at this location. I absolutely dread having to go anywhere to get something done for my car and he made my experience warm and pleasant. Didn’t oversell me, didn’t undersell me. Met my needs and educated me in the process. He’s a great salesman. Give that man a raise!

Nga Thinh

★★★★★

2 months ago

This was my second visit to this Discount Tire location, and once again they truly delivered. Douglas, who I believe is the manager, helped me resolve an issue I’ve been dealing with for a long time. I came in frustrated because my tire pressure light has been coming on constantly, and every other location I’ve gone to just brushed it off saying it was probably my driving or “just Houston roads.” Douglas actually listened. He didn’t dismiss me. He took my concern seriously and went above and beyond by having his team really look into it and find the root cause of the problem. As a woman, it can be especially frustrating when your concerns about your car are quickly brushed aside or not taken seriously. Douglas and his team made me feel heard and respected, and that meant a lot after feeling dismissed so many times before. This is how customer service is supposed to be done, listening, caring, and taking the time to truly help instead of giving quick excuses. I’m incredibly appreciative of Douglas and his team for their professionalism, patience, and genuine care. This location has definitely earned my trust and respect.

George Bernal

★★★★☆

4 months ago

Service is great. Only issue I had was the guy at the counter told me I was going to have to wait 2 hours to get my one tire put on, when I had an appointment for 4:30. I was about to get picked up by my wife, guy rolls around the corner with my car and ready to go at 4:50. So I guess communication could have been better amongst the techs and counter guys.

Kimberly Katz

★★★★★

3 months ago

Douglas and Roshaud are amazing had a flat tire they stayed late to fix it and even Roshaud stayed on the phone until I got there.

Candice Caesar

★★★★★

6 months ago

Amazing service at this location! Not only were they fast they were efficient. Excellent customer service from beginning to end. I had 3 tires replaced in 30 minutes. While I waited they offered my water. Then they came out and explained to me that my tires had been replaced and that they were waiting to be balanced and once they completed all checks I would have my vehicle. They also used their tracker app here. This is best experience I have had at a discount tire.

CDJ CDJ (CJ)

★★★★★

3 months ago

Busy place but great service and friendly, respectful, associates! Kyle was awesome! I had to come back a second day for the rest of my tire set. However, it was quick and painless!

Joe Burst

★★★★★

2 months ago

I have a recently purchased new car that unfortunately needed a tire repair twice. Both times the staff were quick, polite and professional. I highly recommend Discount Tire for your vehicle repair needs.

Jayme Gunner

★★★★★

10 months ago

This is a really good Discount Tire. Fast, friendly, service. This place may always look busy when passing, but please know they will have you in and out quickly. And when I say quickly, I'm taking about less than an hour "on a Saturday!" My baby got a new set of shoes, I'm ready to hit the road. Tip: Book your appt. and pay online!

Edmond Tupaz

★☆☆☆☆

a month ago

Earlier today, I was assisted by a guy named Andrei. I asked him to help me patch my tire because it has a screw stuck in it. Just seeing it, he told me that he couldn’t do it and told me to order a new tire. I told him that I’ll do that later, but to at least help me patch my tire first. He insisted that he couldn't, so I told him that this isn't my first time having this kind of issue and Discount Tire Sugarland always helped me. So I just left and went to Discount Tire Missouri Highway 6. The guy named Jordy helped me without hesitation and told me it was free of charge! So to my neighbors in Pearland, never ever go to this branch.

Sean Dooley

★☆☆☆☆

4 months ago

If you are into lines, being ignored, waiting forever, and paying more for tires this is the place to go. Stopped by because I lost a wheel lock key and wanted to have them remove them sonthey could put on 4 new tires. I was essentially ignored and told they have no way to remove the wheel locks. Went elsewhere and they removed the wheel locks in 2 minutes. Must be nice to have so much business you can turn away customers.

Co Brooks

★★★★★

10 months ago

Mr. Doubles was amazing today. He took time to help me get my spare stored correctly. He noticed that it had been stored upside down and the hoisting plate was resting on the spokes instead of a flat surface. He corrected all of it. We both were on the ground working it out. 😀 I'm thankful for his gentleness and professionalism. Happy Mother's day to his mother and mother-in-low. God Bless!