About Business
Discount Tire is a highly-reputable Car Repair service provider based in Durham, NC. Discount Tire covers all facets of the Car Repair industry, with a focus on Tire shop, Auto parts store, Tire repair shop. With over 622 reviews and an average rating of 4.4/5, Discount Tire is a trusted name in the industry. Their presence in Durham, NC ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Julian Burton
★
☆☆☆☆
4 months ago
I have been buying tires from the Discount Tire on Durham Chapel Hill Blvd for years. On my last visit they did not tighten the lug nuts on my vehicle properly. I was driving my front left wheel began to make a knocking noise. I had my mechanic check it out and he said that the tire was almost ready to come a loose. Needless to say I’m not doing business with this location ever again. That is inexcusable
Rochelle Cummings
★★★★★
5 months ago
This is a very efficiently run business. I like their appointment app. Their entire staff is skilled and knows how to get the job done well and timely. Darius was very helpful and courteous. I will definitely recommend this place to others as this was recommended to my family.
Sara Yetsko
★★★
☆☆
6 months ago
It took 15 minutes for the staff to put on 2 new tires and a tpms sensor. If that was the end of it this would be a 5 star review. My appointment was at 3:30 but my car didn't go into the bay until almost 5 pm. I was really disappointed. Everyone was extremely nice and they apologized, but what is the point of making an appointment if you still have the regular walk in wait times? Maybe it was an extremely busy day or an off day. If I have a different experience next time I will adjust the rating accordingly. The work was 5 stars. It was done correctly, quickly, and the process was easy. It's the wait time that is 3 stars.
Mike Baker
★★★
☆☆
3 months ago
It took more than 15 minutes to check in for our appointment. We were told it should be done within an hour and when we returned an hour later, the car h a day not been moved. It was a good price, but the check in and time estimate were a little off.
Asher Flynt
★★★
☆☆
6 months ago
I might need to look for a new shop. I've been going here for a long time and never had a problem. Today I got a set of new tires with an appointment and even prepaid. Dropped it off right on time. Went shopping at Target for 40 minutes. Came back and they hadn't even started.
Ms. Wall
★★★★★
6 months ago
In need of new tires, please go to Discount Tire. They are very professional and the customer service I received was amazing. The technician that assisted me was Brandon, he was very helpful, went over & beyond to make sure I was good. They didn’t take very long either. They also did a price matching as well with no problem. They had my tires for $77 but I found them for $53. So that’s what I was charged. I would definitely recommend them to everyone.
Jonah Sharkey
★★★★★
4 months ago
I've had a couple of experiences getting tires installed here and both times they've knocked it out of the park. Friendly staff, no pressure sales, and the turn around was really impressive. I brought all kinds of things to do to pass the time and barely got set up before they had a full set of tires installed and ready to send me on my way.
Ron Garcia-Fogarty
★★★★★
8 months ago
Saturday 4:30pm, and I have the light indicating low tire pressure. I had already been to one other place that was closing for the weekend. Fortunately, Discount Tire took me in (despite working on several other cars), checked the tires, and found the guilty one. There was no nail or hole, just a tire that needed air, so it only took them 5 minutes. But they used their expertise and tools, and charged me nothing. I was used to no charge for small jobs in Nicaragua, but it's very rare to find that in the US, and with very professional and friendly staff. I'll be coming back here!
Haresh Kathard
★★
☆☆☆
4 months ago
They are clueless when it comes to giving you a time when your job would be completed. It seems that clock runs 80 minutes. I was informed my car would be ready between 1 :50 and 2. I went shopping and then for lunch and came back at 2 and still had to wait another hour. The prices may be reasonable, but the service is quite poor.
Xihao Li
★★★★★
11 months ago
An exceptional tire shop for an exceptional service! One of our tires had a nail in it, so we came to this Discount Tire. The staff were very friendly, and the tire was repaired in less than an hour. We’ll definitely come back next time!
Vikingreviews
★
☆☆☆☆
2 months ago
Went there after my local shop didn’t have the tire I needed. It took about 4 hours to get one tire changed. They overinflated it & when I asked for it to be checked they assured me it was fine. After insisting, they checked & it was 24 psi over. Insane. They also left a Tesla lift puck under my car that I didn’t discover for days. Don’t recommend.
Emily Teasley
★★★★★
4 months ago
This place is always amazing. Had an appt made for Saturday at 3pm, line was long when I arrived but was checked in by 3:15. Had my car back with 4 new tires by 4:10. Amazing staff, friendly and knowledgeable. Will continue to come back here for all my tire needs.
Weihua Fan
★
☆☆☆☆
3 months ago
Went in for rotation and balance, came out, drove for 2 minutes and my wheels started making clanking noise. Went back, they looked at it again, realized they cross threaded a lug nut. The shop was about to close so they told me it was safe to drive and asked me to come back tomorrow. Drove back home with my car clanking the entire way and scared that my wheel was going to fall off. Drove back for repair, the repair took 2 entire days. What should have been a quick and easy 30 minute fix instead turned into a 2 day ordeal with me worrying about my safety while driving. Needless to say, never returning to this location again.
Jarrel Strong
★★★★★
a year ago
I had a great experience at Discount Tire when I went in to purchase all four new tires. The staff was incredibly friendly and kept me updated throughout the entire process. They would periodically check in to let me know they were still working on my vehicle, which was reassuring. What I loved most was the text updates, such a cool feature! The status bar showed the progress on my car, which made the wait stress-free. Everything was handled quickly and efficiently. Highly recommend this location for their excellent customer service and attention to detail!
Pam McCarthy
★★★★★
3 months ago
Had a great experience with the staff in Durham on Chapel Hill boulevard today. In addition to being professional and friendly, they did a great job of explaining my tire situation to me and finding me the most suitable solution that worked for me. I will be recommending them to my people. Thank you guys for your hard work and friendly attitude! I appreciate you.
Natalie Barry
★★★★★
3 months ago
I’m not sure where to start. I needed a specific tire for my car and they were able to order it and get me in the next morning to replace. When I came in for my appointment on my donut the guy stepped outside to check my car and came in and very comprehensively and professionally told me he’s not sure how i made it to the shop because all 4 of my tires were very very bad LOL. I knew my tires needed to be replaced but money is tight and could only play for one. He worked with me to replace all 4 tires for an AMAZING price that I could afford because he was that worried about my safety. I didn’t feel like he was trying to upsell me but was trying to work with my needs and budget. I will now come to this shop for all of my tire needs because they truly care.
Linda Iannucci
★★★★★
2 months ago
I love buying my tires at Discount tire due to some free benefits offered. Always have reminders when to check tire air pressure, tire rotation and balance. Great staff, great service even if it's free. Easy to schedule and can just come as walk in.
E M
★★★★★
a month ago
I came here about a week ago because my tire pressure light came on again after just adding air to my tires a week before. Jalen checked my tires and checked my spare and ensured my tires were fine and that the sensor may be going out. He was so kind and professional and didn’t mind answering questions. I thought I was done but I came back in to ask a a couple more questions and I was greeted very kindly with a smile by Keith. When I said I would like to ask Jalen another question Brandon told me that he could help and he did. I appreciated my entire interaction with these guys and I hope I got the names correct. Jalen and Keith were African American and Brandon was a White guy. Thanks guys!
Greg Kitsinian
★★★★★
3 months ago
Great experience with the store. Their system caught that the wheels i wanted them to order would not handle the weight of my Tesla. Brandon helped me look for alternatives and then special ordered them for me. Wheels came from CA to NC in about 4 days and were installed with new tires same day they arrived and in time for my road trip. Great place to do business.
Tami
★★★★★
3 weeks ago
Matthew was a huge help. He was friendly and sympathetic after I had popped a tire on the highway. This is my first car and he helped me understand tire tread. It had been a rough 24hrs and I really appreciated how nice he was after such a scary thing.
