Dru's Mobile Auto Repair

E P

★☆☆☆☆

2 years ago

Called to get trailer barring fixed on side of road. Asked if I had a replacement part like I carry spare barring smh. Said he would call me in hour after call he on. Never heard from him nd I called 3xs after 1 hour nd no answer. I wasted over an hour I coulda called someone else

BAZOHYST

★★★★★

8 years ago

I had my brake pads wear down, and was trying to go on a vacation to Knoxville, and since it was 6:00 everything was closed. I called up, and Dru had me meet him at an Orielly's very close by. I bought the brake pads, and he put them on right there in the parking lot. He was very fast, and it was the least time I had ever spent getting something done involving a mechanic, it was honestly faster than an oil change at Walmart. His prices are phenomenal, very affordable (im a poor college student), and he was very friendly and professional. I really can't say enough nice things. If you're in a bind, he's definitely the right guy. 10/10 would choose again

Fresh Clean

★☆☆☆☆

7 years ago

Do NOT use this man. He is not a mechanic he is a scammer. He charges $45 to come to you- he will tell you that u need something random you go buy it you really didn't need it then you pay him again for putting a part on your car that u didnt need. He will be late in a lil broke down truck and he will waste your money and time. He doesn't even have a machine that reads errors for your car he just guesses and he be wrong. I lost over $400 with this scammer- car still didnt run. I had it towed to a mechanic shop that charged me $25 to fix! The people that gave 5 stars must be relatives bc for 1 he was super late coming 2 after he collects the 45 he disappears then after u harrass and call from different numbers then he tells u 2 go buy a part. It was a nightmare

Renewed Within

★★★★★

8 years ago

Dru's Mobile Auto Repair is the best in town!!!! He is friendly, nice, and very professional. He will have your car up and running in no time.. Dru is the go to man for all your auto repairs.. He is very reasonably priced and on time.. Thanks Dru

Lakendra Hawkins

★☆☆☆☆

7 years ago

If there was a spot to put negative stars I would. When my family is involved and taken advantage of that's a big problem for me. This mechanic can't be trusted my uncle paid him to do service to his car and he took his money and never came back to do the job. Remind you my uncle is disabled and that really upsets me for someone to do him that way. He called him 10 plus times while I witness the calls to get no answer. Later he had a friend to call he didn't answer but called the friend back before calling my uncle. So they linked him in and Dru went to say how him and his child mother was into it and would fix his car the next day. Well today is the next day he still has his money and hasn't fixed his car. Consider the fact my uncle has to get back home he was able to find someone else to fix it for him. Be careful how you treat God's children, you shall reap what you sow.

Fenominal

★★★★★

6 years ago

Dru came through on very short notice. Not only fixed my problem, but did preventative maintenance to ensure this would not be a problem again in the near future. He was very clear about potential issues that could arise in the future and how to best resolve them. Very humble man who went above and beyond for me. I sincerely wish him nothing but the best for his future!

Alexa Rohn

★★★★★

8 years ago

Dru is such a lifesaver. We had a wicked coolant leak while moving from Nashville to Reno and nothing was open on a Sunday. He was professional, super fast, affordable & a really great guy. He would totally be our first choice any day of the week now if we ever find ourselves in Little Rock again!

Zachary Sutton

★☆☆☆☆

5 years ago

He told me so many times he's going to help me get my vehicle fixed, but when it came down to it, he did very little. I pretty much waited around for him for two months to do nothing. One week I called him every day and he would not answer or call me back. I left him multiple messages. He would not respond. On two other occasions, he said "call you right back," then I never heard from him and again had to keep calling. He came out a few times and every time he had to leave to get something and come back. Once he was supposed to replace the throttle cable. He took it out and it was out of the vehicle for two weeks, then it turns out he could not get a new one so he just put the old one back in. So that was two weeks pretty much just wasted. Last thing he told me was I have to borrow a device from my from so I can see what's wrong with your vehicle. Told me I'll be back Monday. That was about three weeks ago. This is when I called him every day for a week and he finally texted back saying "I'm a busy guy and I told you my friend is out of town and have to wait on him." He never told me this before. He said it'd be Monday. So he pretty much just wasted my damn time and now I'm using a different mechanic.

John Stamper

★★★★★

7 years ago

I was driving from Illinois to Dallas, Saturday 6/30/2018 when my heat gauge went off the charts and car started overheating,luckily i was near a gas station and was able to pull over outside of Little Rock. the Tahoe truck blew a fitting connecting my transmission cooling line to the water pump. I did not know who to call and found Dru's name on google with a 5 star rating, called him and he asked if we could get a picture to him showing the problem, that way he could get the proper parts before he came out. Dru was there within 30 minutes with parts in hand.had it fixed in less then 30 minutes.we tipped him extra for being so honest and quick. on another note a lady pulled in right after us with her tire that fell off the her car, because some other mechanic forgot to tighten up the lug nuts, she was lucky no one was injured, of course not a problem for Dru, he got her and their family up and running again. I would highly recommend this man! honesty is a rare find these days. keep up the great work your doing Dru and be safe.

Robert O'Brien

★★★★★

8 years ago

So this is a little late but it has taken some time to formulate my thoughts to give an accurate review because of how much his services meant to me. This past March I had a spring break trip planned to go to TN from Texas to visit my girlfriend's family. I drive an 04 BMW and nothing more than a crisis occurred on the return trip. My serpentine pulley system broke which caused my car to overheat which blew my coolant lines. Now know i'm alone, 9 hours away from home, and have NO transportation. I am decent with cars however being stranded without tools or transportation complicates things as well as having not too much money saved up for such repairs and towing. I was extremely stressed and concerned because it seemed as if i was going to be stuck in an unfamiliar town with limited funds and obligations back home to attend to.... Dru's mobile repair services saved my rear-end. When he came to look at my car he nailed it on the head from what parts we needed. He drove me to 3 different automotive parts shops to find the parts required (Its a nightmare to find old parts for BMW). When we returned to my car he promptly got to work and fixed my car. If you have a family or friend stuck in a similar situation call Dru. He isn't going to hassle you. I don't consider him a service man. I consider him a friend. Thank you for running an awesome business Dru.

Christina Broadus

★★★★★

7 years ago

Dru was very professional. He called me to let me know when he was on his way. When he arrived he quickly discovered one of the problems and started working on it right away. AND since I drive 1998 model there was another problem that he also quickly took care of! Very polite, prompt, courteous and reasonably priced. Did I mention it was Sunday? Yes he came to my house and fixed my vehicle on Sunday so now I can safely go to work tomorrow. Thank you Dru. I will call again.

Eric G

★★★★★

6 months ago

He got my truck fixed quick and at a fair price. Thanks.

Carleen Luster

★★★★★

2 years ago

Can't say enough about Dru completing the job. My husband had worked several days and just could not reach a bolt that needed to be removed. But Dru came in about an hour after my call. Hecsaid it kicked his butt too but he was about to get the stubborn bolt off and replaced the part. Prompt, friendly, successful in completing the job. I thought his price was very reasonable.

Michael Smith

★★★★★

6 months ago

Mr Dru went above and beyond. To locate the issue. He was professional and prompt. Even offered to tow if can't resolve it. Reasonable priced for the service with his mobile unit.

Brian miller

★★★★★

3 months ago

I got stranded on a Sunday and Dru was the only person to answer my call. I was traveling out of town and all mechanic shops were closed. A true 24 hour mobile tech in my opinion! Dru was very thorough in explaining what I needed and was available promptly!

Melissa Ragan

★★★★★

4 months ago

THIS GUY IS PHENOMENAL! I called him late last evening and told him about a issue with my car not cranking. He scheduled a time for 9 am nx morning and was promptly on time. He assessed my car to determine a faulty fuel pump.He even went across town to get the parts and come back and had my car cranked before noon! Also I was 40$ short and he still worked with me to get my car going. It's hard to find such honorable dependable people these days.He is now my #1 mobile mechanic.From now on only he will be working on my cars and I have lots more I want done in my restoration process of this old car of mine. I see a great future ahead with our friendship now .I've told my family and friends all about how wonderful this man is.Thank you so much .See u again for my ball joints and tyrods next,and door bearings!

Anna Seitz

★☆☆☆☆

a year ago

If I could give zero stars, I absolutely would. I made a trip to Little Rock to see a concert and right before we pulled into the parking lot. My dashboard lit up like a Christmas tree. And it was showing the same sign of symptoms as when my alternator went out but very well could have been the battery as that happens with that as well. I decided that it was late and we were going to rest for the night. I would get up early and get somebody out to the car. Based on the prior reviews, I thought that I was obtaining someone extremely trustworthy and was willing to more than willing to pay. I mentioned to him that I believed it was Alternator and possibly the battery He said that he would look at both. He brought the new battery then arrives an hour and a half after he said he was going to be there. He puts the new battery in and the car starts up fine and I asked him about the alternator and he said he checked it and there was nothing wrong with the alternator I was standing there the entire time and he did not actually check the alternator. I get an hour and a half down the road and it all ends up happening all over again mind you this was after I paid this man $300 For a battery and for him to take five minutes of his time to install it. I then had to pay for a tow truck to have my car towed to the nearest O’Reillys and I had to buy a brand new alternator The sheriffs department had to assist in helping us on the road because where we shut down at was pretty close to Someone’s front yard. In the end, it could’ve been an easier fix than what was implied to me and how if he listened to me. It would’ve been exactly what I told him was wrong with it. I ended up spending over $1000 today unnecessarily Based on his careless actions and dishonesty. His actions also caused myself as well as the other occupants in my car to be in harms way while driving on the highway. Once I got to O’Reilly’s, it was confirmed that he gave me a used battery with a bad cell Stickers were taken off of it so that I could not locate as to where it was purchased. If he was an honest man, he would respond to the text messages that I’ve sent him but he wants to profit on someone else’s loss based off dishonesty and unprofessionalism. Doing the right thing when you’ve done something wrong just doesn’t happen anymore. I showed him nothing but gratitude, kindness and appreciation and I cannot be shown even a fraction of that. If you need help in any manner whatsoever stay as far away from this man as you can.