Dunn Tire

James Scutella

★★★★★

5 months ago

I have been using Dunn tire for many years, from alignments, flat repairs to purchasing tires. The customer service and quality of work is always excellent. Thanks to both Gary and Dakota on my most recent alignment, they are very knowledgeable and highly professional providing top tier service!

Carey Hershelman

★★☆☆☆

Edited 3 months ago

I scheduled online which was great I got in the next day so that's why I'm giving it 2 stars I just wanted the tires I bought put on and I left a note on the online schedule that I wanted to keep the tires so I got there half hour early like the verification email told me to do I waited from 845 till 1030 for my tires to be mounted and balanced ok an hour and a half that's fine whatever then I go to pay after they send me a text about all these things wrong with my truck and it was 147 dollars rediculous I get 5 minutes up the road and look at the receipt and they charged me a disposal fee so I turned it back around and had to go get my old tires back and a refund because I told them I was keeping my old tires then the guy says I was going to ask you if you wanted to keep the tires because they have tread still well what the hell why didn't you or why didn't you read what I wrote that's why they ask you if you have notes for the service right? You can text me to tell me my truck is done but you can't read my notes for the service? I wasn't greeted with a friendly face when I walked in the door either which I think is what sets the whole tone for the entire transaction I may have gave better stars and not said all this but from the time I walked in I didn't get one smile from the man taking care of me and I get people having bad days but the whole entire transaction was unpleasant and I won't return to this particular tire place. And I didn't ask for them to inspect my vehicle I just wanted tires put on I don't need pictures of the bumper that is broken it's been like that for a year I know you want to fix it and charge me a rediculous amount for it and I don't need an alignment I never rotated my old tires and that's why they were wearing badly but the point is they spent all that time taking pictures and inspecting my vehicle for things they could try to talk me into fixing to upsell me instead of a fast service that I would have appreciated more.

Richard G

★★★★★

6 months ago

On August 30 I took my car to Dunn Tire to have some service done on it.. I was greeted and taken care of by a nice young man named Dakota, Dakota took down all my information he needed to have the work on my car completed.He told me everything that was going to be done and approximately how long it was going to take so I went and had some lunch while they worked on my car. The work didn't take as long as Dakota had said so that was great too! I was told about up to 2 hours but I was in and out within 90 minutes so that was great too! Once my car was finished he went over all the paperwork and what all needed to be done so I had them go ahead and do the work. Once I had my car back it was running better than it had in weeks! The tires were great it, passed inspection the breakers don't squeak and sound scratchy anymore and best of all, the alignment was right on target! They also recommended changing the air filter so I told them to go ahead and change it out. Upon leaving I had a couple more question but Dakota was busy with another customer so I called upon another staff member by the name of Gary. Gary answered my questions with easy-to-understand answers. Before I left I was thanked with a smile and a sincere thank you and a handshake from both Gary and Dakota. I highly recommend Dunn Tire if you need any minor work done on your vehicle such as inspections, oil changes and brake work too. Stop in and get your car winterized like I did and their prices are I feel very reasonable. I was expecting to pay over 500.00 but it was only 201.00!!! So again I say, Thank you to the staff and professionals at Dunn Tire..I will be back soon..% stars waaaaaaay up high!!

Anthoni Rossi

★★★★★

4 months ago

The customer service was amazing. They were a great business to deal with and got my patch fixed in a couple of hours even though they thought it might be a day before they could get to it. I'll definitely be buying my next set of tires from them.

Amber G

★★★★★

4 months ago

The facility was quick to get me in. Staff was friendly and helpful, they made sure they had the tires I wanted and even added a coupon to my service when they seen it. The client waiting area was clean and stocked. Definitely will use again and would recommend to others.

Miki Ii

★★★★★

4 months ago

Dunn tire always does AMAZING job! They treat customers with respect and courtesy, and get everything done on time and perfectly. It is easy to make an appointment because they pick up the phone quickly and find a spot in the soonest possible time. We appreciate the excellent work of Dunn tire 🛞 and highly recommend it.

jolene schiller

★★★★★

Edited 4 months ago

Ordered snow tires on Tire Rack.com and having Dunn Tire install them; went in today to set up an installation date and 1st impression was a huge smile on the gentleman's (Dakota )face. Very friendly and extremely helpful, answering all questions. Will update again after the tires are installed. So far very impressed. Update: Got the tires installed and new window shield wipers. Also paid a reasonable price to have my summer tires stored, which is a Godsend. Everything took less than an hour. Was pleasantly surprised to see that the total was less than originally quoted (thank you) . I definitely will be referring everyone I know to Dunn on Peach. Keep up the good work!!!

Ivy League

★★★★★

4 months ago

I'd like to start by including the employee Dakota in this review. He was extremely friendly to the point of going over and beyond after Flynn's tires across the street not only refused to mount my tire but proceeded to remove my valve stem and not put it back. I will definitely be recommending Dunn tire to my friends as well as returning myself when I am financially able. This is a positive review for Dunn tire so I won't go to into things but Word to the wise stay clear of the Flynn's tire location on peach st in Erie Pa unless you're of certain "class". Dunn tire puts people above profits! Very satisfied all around with the experience.

Mickey Davis

★★★★★

3 months ago

From the first call to my appointment date they have been polite and helpful. They gave me a quote for repair and alignment and it actually was 10.00 less than the quote. I waited in the waiting area. The waiting area had nice thick comfy chairs, nice hot coffee, cold bottled water 😁 TV , clean and nice bathroom . Oh yeah my car dives so much better!

Haichun Pan

★★★★★

a month ago

I got a flat tire and had to pull off the highway to find help nearby. Luckily, after calling a few tire shops, Dunn Tire picked up, and the staff was incredibly warm and friendly. They ended up fixing my tire for free in under an hour. I’m so grateful for their help!

Derek Catchot

★☆☆☆☆

2 months ago

I'd be very careful what you do here. I've came here 3 times now in the last 4 or 5 months for nitrogen in my tires. The guy I seen told me they had it. And topped off my tires. When winter came. The cold dropped them low and I seen him again. And told him I needed more nitrogen. And he came out and topped it off again. Just came in today. Different guy in here now. And he said they don't carry nitrogen anymore. I told him when did that stop because the other guy just did it for me not long ago. He said about a year now. Another guy next to him said yes it's been a year since we've had it. I said that's funny because when I asked about nitrogen. The other guy here acknowledged this and proceeded to top off my tires with what he said was nitrogen. They didn't have too much to say about that. So I've been having regular air mixed with my nitrogen this whole time apparently. Makes me wonder what else might get passed off or not done correctly so I figured I should give this warning. About to buy my first set of tires for my new car soon. And intended on getting them here for their help all this time. But I think I'm going to have to reconsider this now.

Jacob Williams

★★★★★

2 months ago

I needed new tires for the snow because my previous tires were not cutting it. They were very helpful figuring out what they had in stock and then I was able to place an order for the ones I wanted. Then when they came in, I went there and they completed it in a timely manner. Very helpful and good work!

Braveheart

★★★★★

3 months ago

My first time at Dunn Tire. Absolutely great service! I was impressed with the quality of service, the friendliness of the service tech and the price. Wow! I highly recommend this location on 42nd Peach. I will definitely recommend this business to my family and friends. Can't say enough good things about these guys!

Diane MacDougall

★★★★★

3 weeks ago

First the reason I went there was everytime in winter when all the air pumps aren’t working I have stoped at Dunn and the just helped me out. No questions asked. So when I actually needed a battery they are the first and only place I called. They took me right in and got me right out. After being at work all day that was a blessing. Thank you!

Emily Lynn

★★★★★

3 months ago

Absolute fantastic service! Ethan was wonderful in person and over the phone, very professional and friendly! I was told my tires would take about an hour to do, and was out of the shop 40 minutes after I’d arrived! They also took a thorough look over my vehicle & emailed me the report, but never once tried to upsell me or pressure me into getting more work done. I am beyond impressed with Dunn’s and will be returning for any and all vehicle needs

Kathleen Beaulieu

★★★★★

a month ago

Dunn Tire was professional from start to finish. The entire process went incredibly smooth, and their pricing was fair and transparent. I had them swap out the factory wheels on my new car, and everything was handled efficiently and with care. I’m completely satisfied with the service and would absolutely recommend them to anyone needing tire or wheel work.

Adam Lawrence

★★★★★

3 weeks ago

Team was excellent all-around. Got a good deal on a full set of tires and while changing the tires also noted an issue beginning with the transmission which allowed me to get right on that with the dealer as well. Saved me a lot of money, friendly team, nice waiting area. Will be going again.