Reviews
Angel Juárez
★★☆☆☆ 2 days ago
Eric Olson
★★★★★ 3 days ago
Catelyn Cravens
★★★★★ a week ago
William Carr
★★★★★ 2 weeks ago
Andrew Thiel
Very friendly and quick service. No pressure!!! Professional!
★★★★★ 2 weeks ago
Karen Keating
★★★★★ 2 weeks ago
Dave Wilhelmi
Lakrissa was phenomenal! Great person touch to the conversation, made me feel important and comfortable!
★★★★★ 3 weeks ago
Lora Nelson
I had an oil change at the One Automotive Express Service Department for my Audi Q5 and they were great! It did not take long at all and they did a thorough job of checking all necessary maintenance items. Thank you for the wonderful experience and great job!!
★★★★★ a month ago
Sara Seattle
I went to the express lane when I noticed brake noise when visiting the area for Christmas. I had my rear brake completely redone, an oil change, and the coolant flushed-per their suggestion.
The tech spilled coolant all over my engine compartment. It was smoking when I drove away.
The glovebox was not replaced before returning my car to me; the tech had to come to the parking lot to put it back in.
My oil light immediately came on when I left the parking lot indicating that I was over a 1/2 quart low on oil. I brought the car back and they put sufficient oil in but stated it was a tenth low and sometimes Subaru’s lights come on after an oil change. These statements ring false.
I drove my car home and upon having to brake hard driving through the cities my BRAKE light came on with an electronic parking brake warning. I have to take it to another mechanic because my safety features and cruise control will not work the brake light on.
I contacted Brian the service manager who agreed to give me a refund of 50% of my total invoice. I had to contact Brian 2 more times after our first conversation before my refund was processed. Even after our discussions Brain attempted to refund me a lesser amount than agreed upon twice.
I expect expected to pay a higher price for convenience and I also expected quality for the price. If you use this service I would watch the techs at all times while they work on your vehicle.
★☆☆☆☆ a month ago
Joseph Berenson
I have amazing service when I come here they do amazing job and they check everything I will be coming back thanks for everything you guys do !!
★★★★★ a month ago
Karen King
Fast, friendly, professional service. Staff is detailed oriented and kept me informed all along the way.
★★★★★ a month ago
Alisha Green
I was able to get my vehicle in and repaired (screw removed from tire and tire patched) in a short amount of time, no appointment needed. Waiting in their lounge was very convenient and I got frequent updates about the progress of the work on my vehicle which I very much appreciated. No complaints here!
★★★★★ a month ago
Andy Peterson
Excellent service. The guys did a great job.
★★★★★ 2 months ago
Nathan Bruneau
Went in for a simple oil change and was told it would be 2 hours before they can even look at it. Went down the street to a different shop who took it in immediately. I see the changes were in name only. Same ole awful place. Take your business elsewhere.
★☆☆☆☆ 3 months ago
Gary Puljas
Quick service. Satisfied with their work!!
★★★★★ 3 months ago
Heather Grande
The rep. took their time with me and other patrons. The service was fast and friendly.
★★★★★ 3 months ago
JeffandWendy Tucker
I brought my vehicle in for an oil changed, dropped it off and ran errands with my husband. When we returned they had gotten the oil change done, rotated my tires and even washed it because it was so dirty! The staff was friendly and professional. I highly recommend and will be happy to give them my business in the future.
★★★★★ 4 months ago
Chad Wallace
Service quick and thorough. Waiting area was very clean. Oil change was completed in less than 30 minutes and I was on my way with the rest of my day.
★★★★★ 4 months ago