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About Business
Conveniently located in Logan, UT, Economy Auto Repair has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Muffler shop, making them a top-choice Car Repair specialist in Logan. Backed by 68 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Logan, UT residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Economy Auto Repair is the go-to destination for quality and service in Logan, UT.
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Google Reviews
M G (GoldfishGuy)
★★★★★ I needed my exhaust system fixed and looking at some other issues coming up. Before I took it in, I read over many reviews here. I am on the side that they are great communicators and I was up on the whole process. They fixed it, made there recommendations that I asked about. And they were honest and forward with everything that I inquired about. I personally recommend them to anyone wanting to find an honest mechanic.
Robert Smith
★★★★★ True there word great customer care and went over and beyond truly a great shop
Brad Hawks
★★★☆☆ Update: Diego called to discuss my review, he apologized for the impression they gave me and said that he understands where I'm coming from putting himself in my shoes. He promised that the starter wasn't working and he could show me the security footage if I'd like. He also said that I could take it into another shop and they would be able to see marks showing that economy had put leads on the starter and tested it. He also pointed out that their leads may have cleaned off the connections so that it's working now. I was still unsure if it was bad and worried about getting stranded this week on my trip, so I took it to AutoZone and had them check the starter, battery and alternator. They said everything is running properly and the alternator is reading 13.8 volts now. I also took it to Big O the next day to have the tires rotated and had them take a look while they were working on it. They said everything was testing good. It appears they did a good job on the alternator repair, but I'm still not seeing any issues with the starter. I'm going to leave the review at 3 stars because I'm still skeptical, but I don't know for sure if they tried to upsell me. They did good work though. I wanted to provide as many details as possible so others can decide for themselves based on my experience. Original: I took my car into my regular mechanic for a full inspection before a cross country road trip and they informed me that my alternator was putting out low voltage. They let me know that the only reason my car was still starting was because the battery was newer and still holding voltage. It wasn't an emergency, but I wanted to take care of it to prevent getting stranded on my trip. Unfortunately my normal, trusted mechanic didn't have an alternator in stock and wouldn't be able to get one before I was leaving. I called around and Economy Auto repair was the only shop that had one in stock and could get it done before I needed to leave. They were on the higher end of price as well, but I needed it done. I dropped off my car with the key the night before and the next day they called me to inform me that the car was having trouble starting. They said that they tried jumping it and that didn't work because it wasn't the battery or alternator. They said after "20 tries of it clicking" it finally started. They said that I needed a new starter as well as the alternator and the starter would cost me $380 additional. I told them that was strange because I hadn't been having any issues with it starting at all, and thought it was strange that it would go from no issues to 20 tries to start it overnight. I had started the car probably 6 times throughout the day before with no issues. It has never clicked for me before, it either starts right up, or rarely is dead, but then it starts immediately with a jumpstart. They did offer to try and get it to not start again and I could come to the shop and see it not starting myself or send me a video, but I was at work. I told them to just do the alternator and I would consider the starter if it was still having issues after. When I went to pick it up I asked if it was still having trouble starting and they said it had been starting up fine, but they swore that it hadn't that morning. I felt like they assumed that I'd been having issues getting it to start and that was why I had the battery and alternator checked. They probably thought it was an easy upsell if I'd been having trouble getting the car to start, but I hadn't. I haven't had any issues with my vehicle since the work they did, and it's still starting great. From what I can tell they did good work on what I asked them to do, but they lost my trust by what I felt was an unnecessary upsell. I will update this if I do end up having issues with the starter. I'm giving 3 stars because they got the job done quickly and seems to be done well. They also called multiple times and kept me updated and answered their phone every time I called. Just uneasy about the starter situation and the price was higher than other shops.
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