European Collision Center

Paula Arriaga

★★★★★

5 months ago

I have visited the European Collision Center on two occasions with my Range Rover, and both experiences have been exemplary. Leo has served as my primary contact and has proven to be extraordinarily helpful, attentive, and responsive throughout each phase of the process. I particularly appreciate his preference for text communication, which is ideal for me given my often demanding schedule. On my first visit, which occurred a few months ago for vandalism repairs, the team provided exceptional care for my vehicle. During my recent visit, my car had sustained significant damage after being T-boned by an individual who ran a red light, being sideswiped in a hit-and-run incident, and experiencing scratches inflicted by a homeless individual. Leo guided me through the management of three separate insurance claims with remarkable efficiency, transforming what could have been a daunting experience into a manageable one. The professionalism, proactivity, and thoroughness exhibited by the entire team were commendable. They even took the initiative to address minor scratches and paint imperfections that were not part of the primary repair. Their customer service and communication standards are outstanding, leaving me with the assurance that my vehicle was receiving impeccable care. While I am currently awaiting the completion of repairs to my vehicle, I prefer to prioritize quality and meticulousness over speed, and I have complete confidence in this team. I highly recommend the European Collision Center and Leo to anyone seeking reliable and high-quality service. I am sincerely grateful for the extraordinary assistance they have provided in addressing the needs of both my vehicle and myself.

Maria C.

★★★★★

5 months ago

European Collision Center did an amazing job! Leo and the front office team were clear, professional, and friendly throughout the process when someone rear-ended my 2017 BMW i3 a few weeks ago. Even when we had to switch insurance claim handling midstream, Leo handled all the extra paperwork seamlessly; he's the only one I trust for bodywork repairs now. The shop is bright and spotless, they helped with the rental car, and the car looks brand new again. A real pleasure to deal with — I’ll definitely use them again if needed and highly recommend!

Peipei Wang

★★★★★

4 months ago

I had a great experience with European Collision Center. I brought in my car after scratching the paint on the rear door, and they did an outstanding job. The paint match is perfect, and the car looks brand new — they even detailed it beautifully. Communication was timely and clear throughout the process, and their customer service was excellent. As a Porsche-certified body shop, they truly live up to the standard. Highly recommend!

Alex Klonsky

★★★★★

5 months ago

European Collision Center did an incredible job fixing my car. The repair work was absolutely perfect — you’d never know there was any damage in the first place. They handled everything with my insurance company seamlessly, keeping the process completely stress-free. When I picked up my car, it was spotless inside and out — honestly the cleanest it’s ever been. I couldn’t be happier with the quality, communication, and professionalism. Highly recommend them if you want your car repaired right.

R2D3

★★★★★

2 months ago

They did an excellent job on my bumper and were completely transparent about the costs. I really appreciated their communication, they explained the potential for hidden damage upfront rather than surprising me with a higher bill later. Fast, honest, and great work.

M Parenteau

★★★★★

5 months ago

Excellent customer service. Easy communication with my AAA insurance. Leo kept me informed every step of the way, and my SMART car looks great! The European Collision Center staff provided care and attention to my vehicle, and to me too. Top-notch way of doing business. Thank you.

richard coddington

★★★★★

3 months ago

Professionalism and courtesy describe the care and service I received at EUROPEAN COLLISION CENTER in San Francisco. I could not be happier with my car repair results which were made possible by Leo Freitas, the individual who treated me with understandable and accurate information. Such a combination deserves recognition. Richard

Daniel Righi

★★★★★

2 months ago

Marcos and the team were amazing to deal with. They were always fast to solve problems and answer my questions. I really appreciate how thorough Marcos was- he explained everything so clearly that I felt completely confident throughout the process. Excellent service.

MYW

★★★★★

5 months ago

I have to say that I was very impressed with the work European Collision Center did with my car. It truly looked brand new when it was done. I highly recommend taking your car here. Kenneth Wong is incredible to work with. He always responded quickly and answered all my questions with kindness and patience.

Josie Smith

★★★★★

4 months ago

After a fun day at the track, I had some bumps and bruises on the hood of my M3 that needed more than just a quick suction treatment. Leo and team picked my car up from the BMW service shop (where I had new tires put on) and quickly sent an estimate and stayed in touch the whole time. They even took the time to buff other areas to make sure nothing else needed work. Seamless service, and I’m going to recommend to everyone!

Melissa Salaya

★★★★★

2 months ago

I was rear ended and European Collision Center was recommended to me by Mercedes Benz. I had a great experience with European Collins Center, Marcos was very communicative through the repair process and everything was taken care of in a timely manner. They have great attention to detail and were wonderful to work with!

Brian Urey

★★★★★

4 months ago

My Rivian needed a new tailgate. Got one bid from a shop in San Rafael which felt very expensive so Rivian recommended European Collision, which came in about 40% cheaper. Leo was great to work with and the work was done on time. Would highly recommend.

Tobi-Sensei

★★★★★

2 months ago

European Collision Center is phenomenal. If you need any work done on European cars, bmw, Mercedes etc. they will take care of you. Especially Marcos, he was a pleasure to work with a took care of all the communication. Kuddos to him especially

Hector R

★★★★★

5 months ago

I would like to express my sincere gratitude for your invaluable assistance. Despite the challenging circumstances, I have experienced an extraordinary transformation. My vehicle has undergone a remarkable restoration, returning to its pristine condition. I extend my deepest appreciation to all your dedicated efforts.

Daisy DM

★★★★★

3 months ago

Leo Freitas was our rep and he was courteous, professional, and explained the process to us end to end. Leo also kept us updated on the progress. Excellent customer service. Thank you Leo.

Alex Farra

★★★★★

5 months ago

Leo does fantastic work. I’ve had body work done on my bmw and Porsches and both have come out looking great.

Wilson Huang

★★★★★

11 months ago

Took my Lexus RCF in and had an awesome experience. Kenneth was hands down the best! Super knowledgeable, honest, and really took the time to explain everything clearly. You can tell he genuinely cares about doing the job right and making sure you're taken care of. The whole team was solid! If you’ve got a car you care about, like my RCF, this is the place to bring it. Highly recommend!