About Business
European Import Service Center, Inc. is a highly-reputable Car Repair service provider based in Gainesville, GA. European Import Service Center, Inc. covers all facets of the Car Repair industry, with a focus on Car repair and maintenance service. With over 49 reviews and an average rating of 4.8/5, European Import Service Center, Inc. is a trusted name in the industry. Their presence in Gainesville, GA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Sarah Griffin
★★★★★
3 years ago
Excellent service from start to finish. They are clearly knowledgeable & thorough..We plan to bring all our cars to be serviced here & will highly recommend this service center to all our family & friends. Scott & Sarah Griffin
Jessica Reepe
★★★★★
6 years ago
We’ve been taking our cars here for repairs and services for over 10 years. Steve is great- always offers sound advice about needed repairs and when something can wait. Great business- would not go anywhere else for car servicing or car repairs.
Sarah Krich
★★★★★
2 years ago
This place is awesome!! Steve diagnosed and repaired my car for a very reasonable price, and his communication during the whole process was exemplary. This is my new go-to shop.
Mandy Bonifacio
★★★★★
7 years ago
I've been dealing with Mike for several times now and bringing all my vehicles to him. It's hard to fine an honest and trustworthy auto repair shop and this is the ONE I highly recommend. Thanks for all the good work... Normandy
Kerry VanderPool
★★★★★
7 years ago
I have been to this shop many times over the last 4 years. EVERY time the act like they remember me on the phone.... Or maybe they did. Anyhow, they are incredibly honest and work with my "do it yourself" personality ALL the time. Happy to grace them with a dollar bill any time. They EARN it every time. And if that isn't enough, have gotten me some quality solid advise over the phone a many of times. Honest and dependable. And human like anyone else
Beth Kendall
★★★★★
7 years ago
I have to keep driving Volvos to keep Steve as my mechanic! This is an honest, family-run business and they know if I have to have a new Volvo part or can do fine with a used one (which is most of the time) — Steve works hard to keep my maintenance costs low and my cars running well for the long term.
Tony
★★★★★
5 years ago
I have been taking both of my Volvo's here for several years, and I cannot express enough the great service I get from Steve and his crew. I appreciate their going the next step with my cars to get the best service I can get at a reasonable price.
Marshall Lynch
★★★★★
2 years ago
Bought an older Volvo XC90 for a run around vehicle. I brought it to Steve with some evidence i might have gotten it at a steal! He collaborated with me on the goal for the car and i gave him the leeway to take his time. Not only did he exceed all expectations, he truly is the "man" on Volvos. Everytime i get there i meet someone who has made an appointment and driven there from a distance like me. Simply, the best experience!
Oliver McClellan
★★★★★
7 years ago
I recently had the alternator go out on my 15 year old Lexus. When I asked friends and neighbors for a recommendation for a repair facility one suggested European Import Service Center in Gainesville, GA. I did some checking online, including Google reviews and was not happy to see only 6 reviews, but those 5 of those 6 were 5-star. I did some price shopping online for the repair and European Import Service Center had mid-range price. I talked to Mike at European Import Service Center by phone about the issue had my car towed to their location about 3 PM on Wednesday. He quoted me a price and said they would be able to start on it right away. Mike called the next morning at 10 AM to say the car was ready and at the quoted price! WOW! That was fast and they did a great job. I couldn't be happier with their service.
Stephanie Banks H.
★★★★★
9 years ago
Awesome family run business! VERY HONEST, affordable, knowledgeable, wouldn't trust anyone else to work on my 2004 Volvo S80!!! Finally an HONEST MECHANIC that isn't out to rob the bank and fill his pockets! Steve and his crew were very thorough, kept me in the loop about everything! That man KNOWS his Volvos.....BETTER than the techs at a dealership. Saved me so much money and allowed me to break down the repairs based on most critical. This was my first time taking my car here, and I'll never go anywhere else!! THEY ROCK!
Bill Kemper
★★★★★
6 years ago
I've had upwards of $3000 worth of work done on our Audi S4. I've had a great experience with Mike who both quotes the repair price as well as personally does at least most of the work. He knows the car model very well and has recommended solutions that are cheaper than somebody else might quote. This shop stays busy so they aren't trying to soak you. You'll get what you pay for even if their hourly rates are a little higher than others in the area.
Mike Liberatore
★★★★★
5 years ago
Wow! Had an issue w my Volvo XC90, and drove in without an appointment. I described my issue w Brandy, who works the reception desk, and she stated she would have someone look at it for me. Next thing I know, Steve, the shop owner, who was clearly swamped at the time, took a minute away from what he was doing and drove my car less than half a block, quickly diagnosed the two issues I was having, stated he happened to have the parts on hand to address both issues, and knocked it out in less than 45 minutes! This was the most amazing car repair experience I’ve ever had! If you own a Volvo that’s out of warranty, and you are even an hour away, it’s worth the trip to the European Import Service Center - The Volvo Specialist!
Zach Collett
★★★★★
4 years ago
2011 BMW owner, I had a mechanic here in Gainesville that I had gone to for years. I was dissatisfied with the last service I received. So I called Steve and Brandy. Very transparent with pricing on needed services. Super friendly and professional as well as being very reasonable on pricing for service and labor. My car is right again. If you want yours to be, call these folks up and make an appointment! They are much better all around than any mechanics I have used in the past.
Laurentiu Macarie (LT)
★★★★★
6 years ago
Very great, friendly staff, and quick service! I called a few days ahead of time to schedule an oil change and tire rotation for my diesel BMW 328d and they took care of me and the car exceptionally well! The price for everything was very competitive with local shops. Definitely would trust them with my car in the future.
Andre Castleberry
★★★★★
5 years ago
I had the great idea that I was going to do a tuneup on my BMW 750Li. I ordered the parts for the tuneup and oil change. After attempting to remove the first spark plug, I realized I was in over my head. I took the car and parts to European Import Service. Brandy was very friendly and helpful. Steve called me and told me everything was ready. I mentioned to him about a low beam bulb and brakes. He took care of those items for me as well. Overall a great experience with a professional shop with no surprises or upsells. Nothing but professionalism, integrity and great work. They are now my new shop. I've passed the place many times thinking they only worked on Volvo's. I'm glad I took my vehicle to them and they have a new customer for life. I'll always refer them to anyone looking for import car service. Keep up the great work.
Trejuan H
★★★★★
4 years ago
This shop is amazing!! I am always comfortable bringing my car here and I can't say that for shops in the past. They're nice and friendly. Any of my concerns for my car have been addressed. The level of service exceeds my expectations. I was bringing my Volvo in for service and I got a flat tire on the way. They completed my service and patched my tire. I was on the road just as normal. I decided to clean my trunk today and they placed my spare tire, jack and tools back exactly how they are supposed to be. I was so impressed!! If you need a great shop this is it.
Sal Badalamente
★★★★★
6 years ago
Mike and Steve have been working on my Volvo C70 since they were in their old shop! I’ve got 265,000 miles on my Volvo and it drives as smooth as she did when it was new. Folks this is a top-shelf repair facility and I can’t say enough good things about the family here. I’ve brought Volvo, Jeep, and Mini here and the crew here handle the repairs and service better than any shop I’ve ever visited. AAA+ Rating!
richard raby
★★★★★
a year ago
Can’t say enough about Steve and Brandy. They are worth their weight in gold. They always do a great job. Only issue is they are so good you must book them well in advance but that is to be expected with a good mechanic/shop!
Gil Katzenstein
★★★★★
2 months ago
Professional, courteous and expedient service. All services were explained and they didn’t perform any unnecessary services. This is the best auto service shop I’ve ever dealt with and the friendliest, too.
Ron Maniscalco
★★★★★
5 months ago
Steve, Brandy and their crew have serviced our 2006 XC70 for about 10 years now. With only 110k miles, our 20-year old Volvo has a long life ahead thanks to Steve and our regular maintenance schedule. Auto service is based on Knowledge, Craft and Trust. Steve and crew have exceeded our expectations every time. Highly recommend.
