Excellence Mobile Mechanic

Blake Jordan

★★★★★

a year ago

My car wouldn’t start for work this morning and I didn’t know what to do. It wasn’t a dead battery or anything, it was something the average person couldn’t diagnose. My wife looked up mobile mechanics and found Chris and sent it to me. I called him and he was with a client but immediately sent me a text saying he would call me back and did promptly. He was at my house within the hour on short notice. Realized it was the fuel pump less than 10 minutes upon arrival. He called the supply house and checked pricing. He went and picked up the part because I had no way to get it myself and came back and installed it like he does it 100 times a day. Tested everything and made sure it would start up and that there were no other issues. He also pointed out to me that I needed to get some new tires and took the time to show me how to read the manufactures date. He went out of his way to teach me what he could while he was here. His pricing was less than half of what someone else would have charged. Not only is he a great mechanic he is a genuinely good man and cares about your situation and understands the impact something like this has on someone. I can tell he enjoys doing his job not only for the monetary aspect, but more so for the ability to help others. As long as I am in the area and Chris is still doing his thing he will be the only one I car to work on my vehicle. 10 for 10 would recommend.

Hope Garza

★☆☆☆☆

3 months ago

Do not call this guy unless you want to be scammed. I called this guy after another mechanic was trying to charge me in insane price to replace spark plugs. He came out fast did a diagnostic test on my vehicle and it read it was misfiring on the 5th cylinder. So we agreed for him to replace the spark plug and ignition coil on the 5th cylinder. I paid him $430 to do it. Right away I took it on a test drive and it was still misfiring. I didn’t drive it until I was able to afford to take it to get looked at again because I had a bad feeling. Yesterday I take it into a shop and it was still misfiring on the 5th cylinder they replaced the spark plug and ignition coil he supposedly changed and thanks to them my car is now running well. the spark plug and ignition coil on the 5th cylinder that this guy apparently changed is from the original manufacturer with there serial numbers clearly he did not do the work he was paid to do. This man took over $400 from me to replace a spark plug and ignition coil on the 5th cylinder that he never replaced. Which like for a lot of people is a lot of money especially right before the holidays. He confirmed that he replaced them when I contact him about doing the other spark plugs but once I told him what happened he tried to back track and now hasn’t responded. Do not use this guy unless you want to be taken advantage of and ripped off. I needed to get my vehicle running so I could get my special needs daughter to and from her appointments which he was aware of even talked about his special needs sister her passed. I contacted him about this and he pretty much said he would get back to me when he wasn’t driving that was over 24hrs ago. You would think after something like this happening if it was some shorta mistake he would want to get it straightened out right away. This guy has zero morals and integrity and I can’t express it enough do not hire this man. I will see you in small claims court after pressing criminal charges what you did is fraud and deception to take payment for a job you didn’t complete and posting in every site possible to make everyone aware of what you did. You will not get away with this. Looking forward to seeing how your going to try to twist this and take zero responsibility just like what was done on the other negative reviews.

Jen Morris-Jones

★★★★★

5 months ago

We had a check engine light come on and a violently vibrating engine, Chris got out to check it in a reasonable amount of time. He worked quickly and efficiently and was honest about what he was and wasn't able to do. Bonus that my car didn't have to be towed. He came out on a Sunday and cost was reasonable and fair for the work that was done. 10/10 experience

Paige Brown

★★★★★

2 years ago

We are so grateful for Chris at Excellence Mobile repair. We needed a wheel bearing replaced on our travel trailer when we were headed home from a camping trip. Chris was thorough and knowledgeable. He was able to get the necessary parts for us and get to us within an hour. He quickly got the bearing changed and we were back on the road. The cost was reasonable as well. Highly recommend.

Ryan Glover

★☆☆☆☆

5 months ago

I called Chris about putting in an alternator on my daughter’s car. He asked me to text him the year, make, and model of the vehicle. I did as soon as we hung up the phone. He read my message and never replied. If you don’t want to work just say that. Don’t waste peoples time with the bs.

Abby Rose

★★★★★

3 years ago

I highly, highly recommend using Chris, my truck has been down for three days- I have replaced $1000 worth of parts to figure out why my truck wasn’t getting any spark after running just fine before I had my master cylinder changed. Within 20 minutes- Chris was able to find the problem and it was my distributor cap wire harness plug had been broke some how. He diagnosed the issue, he gave me some recommendations, and he was efficient and affordable- and was able to come to me within a hour of service call. Will 10/10 use Chris again for any of my mechanic, on call needs. Thank you again Chris for helping me find the issue after 2 days of searching for loose wires, replacing my battery, my coil, coil wire, sparks, ignition module, master cylinder, spark plug wires, and having two other people who have a background in cars searching for the problem, obviously we looked closer to the master cylinder because that’s what was replaced, but Chris was more thorough and found the culprit. Thanks to Chris, I have my specialty part ordered and have soldered my current wires until my new part shows up- and because of his diagnosis, thoroughness, rapid response time, I am on the road again.

J Moses

★★★☆☆

5 months ago

10.17.25- Spoke with Chris over the phone as well as sending him a text, per his request. It's been a week, and I haven't received a response. I've already had someone else come out and fix our issue within that time frame. My rating is based solely on communication since no work was done on my vehicle.

Drew

★★★☆☆

5 months ago

Can't speak to the quality of work performed, but even with extensive communication it seemed impossible to get anything scheduled. The hassle of scheduling a time and day alone makes me not want to recommend these services. If they were to simply say they were too busy or the job wasn't worth their time I could work with that. But the communication was just poor.

Francisco Bianchi

★★★★★

5 months ago

I had to replace my alternator belt, Chris did an amazing job!! I strong recommend his service! Thank You!!!

Evette Nachtigal

★★★★★

10 months ago

I called EVERYWHERE- every Firestone location and they all were so surprised I was asking for someone to diagnose why my check engine light was on. Some people said it would take days to get a “technician to look at it”. I was super disappointed and felt hopeless. God willing I found John and he came out RIGHT AWAY and helped us fix our check engine light issue and was so amazing. Wonderful, amazing customer service that you don’t see very often. I will continue to use him anytime we have vehicle issues!! Thank you John!!!

Alvin Sanchez

★★★★★

a year ago

Extremely knowledgeable and efficient mechanic. Chris had my alternator switched out and replaced in just 2 hours and with a fair price. I definitely recommend him to anybody looking for work done on there vehicle. 5 stars and I wish I could put 10

DANIEL Shepherd

★★★★★

4 months ago

Came quick and fixed the issue in a timely manner he was professional and definitely would recommend to anyone if you need a mechanic this is ur guy

Doreen Rael

★★☆☆☆

5 months ago

What has happened in the world today with respect and customer service? People can't even return a call/text these days. What kind of service can you expect if they can't do a simple courtesy.

The Carbetarian

★★★★★

a year ago

Chris went above and beyond to help us out! We got stranded on Thanksgiving and he came out to aid us in fixing our truck. He was professional, kind and extremely courteous. 10/10 would recommend him to anyone! Very fair price too

Matt

★★★★★

a year ago

Chris just saved me a lot of heartache by inspecting a vehicle I was going to buy. Was able to spot that it had been flooded previously, among other things. Quick turn around time, reasonable price, professional, and knowledgeable. Highly recommended. Thanks again Chris.

Stacey Fiegi

★★★★★

11 months ago

Chris came over immediately, diagnosed what was wrong with my car and made the repairs. Very reasonable with the pricing. He explained what was wrong with my car in terms I could understand. I highly recommend him if you want someone to repair your car.🚙✅

Shon Hudspeth

★★★★★

a year ago

Was stranded out of state after a dinner engagement at 6:30 pm. in Huntsville, Al. Chris came and assessed my car troubles and replaced my alternator and battery on site and had me back on the road in just a few hours. He is literally a mechanical surgeon and a genius at his craft. I highly recommend him and wish 10 stars was an option. He even called to follow up the next day to make sure I made it home safely and to check in. Thank You Chris, you were a lifesaver!