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About Business
Residents of Ocala, FL, Ocala have long trusted Executive Automotive Service Of Ocala for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto body shop, Auto restoration service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 200 reviews. Throughout Ocala, and particularly in Ocala, FL, Executive Automotive Service Of Ocala is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Executive Automotive Service Of Ocala for any Car Repair inquiries or to schedule a visit to their Ocala, FL facility.
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Google Reviews
Brittany Purkis
★☆☆☆☆ I truly wasn’t going to post this because I don’t believe in publicly dragging small businesses. However, after hearing two other people who have had nearly the exact same experience, I feel a responsibility to share this as a warning. We brought our 1957 Oldsmobile to this shop for diagnostics, trusting that honesty and integrity would guide the process. After performing a compression and leak-down test, we were told our engine was “shot” and that our only real options were a full top-end rebuild or an engine swap. The confidence with which this was delivered made us pause, because nothing about the car’s performance had suggested catastrophic failure. After seeking outside opinions from multiple experienced friends, we decided to tow the car home instead of authorizing thousands of dollars in work. Before doing so, we directly questioned the diagnosis and were again firmly assured that the engine was beyond saving. My husband rebuilt the carburetor at home himself. The result? The car runs still on the original engine that we were told was completely “shot.” That outcome speaks for itself. Whether this was a gross misdiagnosis or an attempt to upsell unnecessary major work, the end result is the same: our trust in honest transactions with this shop is completely gone. And now that we know others have had near-identical experiences, this no longer feels like an isolated incident. If you value transparency, I strongly recommend getting a second opinion before agreeing to any major work here.
Sponge Bob
★★★★☆ We visited Executive Automotive in February 2024. It was our first and as of this time, our only experience with them. Executive is different than a lot of shops in that they perform auto body, as well as your typical mechanical work. We used them for routine maintenance to replace normal wear items. So I am not commenting on anything pertaining to auto body or such, since we did not visit for that. This review is limited to our experience with mechanical work. I will start off and say that I went back and forth over four or five stars. I normally only give five stars for outstanding service and such, above and beyond the good and normal. Executive wasn't perfect, but really good. So I really would give them 4.5 stars. But even the things I felt kept them off 5 stars were nothing major. Our first impression pulling in is a property and main building that was nice, but really didn't match the name Executive. The name makes me think too fancy. Thankfully, Executive wasn't real fancy. But it was decent. Although they really need to replace the nice American flag they fly out front. It breaks my heart to see the flag flying in less than perfect condition. The building seemed nice enough inside. Although the way it was set up leads me to believe that renovations may be going on. The folks we interacted with were very nice and friendly. That was probably the best part of our visit. They have a decent waiting area for folks like us, who choose to wait for minor repairs. There is a television and comfortable furniture. There is a table also if you so choose. Plus there is coffee provided. There is also two vending machines. One being unplugged and not in service during our visit. The working machine was a soda machine or such. We didn't buy anything from it, so I'm not sure what the offerings are. Of course there are restrooms. Now for the important part, the actual work. This type of work can be reasonable to down right expensive, depending on the place and folks different opinions. Executive is no different. Their prices could be considered reasonable or high, depending on your knowledge, experience and of course, one's opinion. What I will say is that the work was performed in a fairly reasonable amount of time. The staff had good communication and of course were very friendly the whole time. And at this point, I have not detected anything out of the ordinary to question the work. As such, at this point, I found Executive to be a good experience. Although I didn't find everything perfect and held back the five stars just a bit. I found them to be a place that I would recommend and would return to myself, should the need arise. They were nice folks, who made our visit as comfortable as they could, while we were there.
Leigh Hackney
★★★★★ This is my second time going to Executive Automotive Service and both times the personnel working were very friendly and helpful. They took care of of my vehicle needs very quickly and I will definitely be using them again in the future.
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