Finest Auto Repair

Caitlin Studley Potter

★★★★★

2 years ago

I brought my car in for an issue with the brakes (loud metal scraping noise). I called and they took me the next day, texted within a few hours with diagnosis, costs, and asking permission to move forward with repairs. They had my car done by mid-afternoon, I couldn’t have asked for more. I felt the prices were fair too. I’ll definitely be back!

Ashley Moore

★★★★★

5 years ago

We moved to providence a little over a year ago. Always scary trying to find new auto repair places you can trust to do good work at a good value. We've brought our car to them twice and they were very transparent, communicative, and had fair pricing. I'm happy we ended up finding a good one so quick!

Tony Barber

★★★★★

Edited 2 years ago

Peter and the team at Finest do great work. There was a delay with the repair and I was kept informed throughout the entire process and appreciated that a great deal. I use Finest for any auto repairs I need and have full confidence in their ability to handle whatever situation is thrown at them.

Rob Sivo

★★★★★

3 years ago

I have had my auto repair shop on Long Island for almost 40 years. My daughter goes to school in providence. My fear of her getting stuck far away from me happened.I googled repair shops in providence and found Finest Auto repair. I’ll get right to the point. Peter made me feel 100% comfortable. He was straight up, knowledgeable with the diagnostics and could not be any kinder than he was. I just want to say, for those of you that live in the areas of them you don’t have to look any further, Finest auto repair is absolutely the shop to use. Thanks again guys!! Thank you

Anthony Gore

★★★★★

4 years ago

Best auto repair service I've ever had. Thorough, efficient and professional. Outstanding customer service. Best of all you know your getting charged appropriately based on the work done. No hyped up over invoicing. No shady billing for things you didn't ask for. GREAT PLACE TO TAKE YOU CAR FOR ALL TYPES OF REPAIR.

Racquel Rivas

★★★★☆

2 years ago

Went here for state inspection and they were able to squeeze me in and out in under 30minutes and fix a minor repair. Good team of mechanics here with fair pricing. I have been here a few times for other repairs and have been satisfied with the fast quality service. Recommended.

Iman Drissi El Bouzaidi

★★★★★

2 years ago

This place is great! Staff is so nice, welcoming and honest. I will definitely be coming back to them for any of my car troubles. I’ll also be referring them to any of my friends who need a mechanic in RI. These guys are awesome!

Justin Alecio

★☆☆☆☆

2 years ago

If I could rate it 0 stars, I would. Horrible customer service. Was never straight up and would talk over your head. Brought my car in & they told me it was going to be a three hour job. Had to call every day to find out what the status was. 3 days later they released the car to me still not fixed, actually runs worse than when I dropped it off. Overcharged and very unsatisfied. When I called back to tell them that the problem was not fixed, they gave me another song and dance, and came up with another quote that was 5x the price I was charged initially. NEVER AGAIN with “Finest”.

Matt Laythe

★★★★★

4 years ago

I was very happy with my experience here. The mechanics were extremely knowledgeable about my vehicle issues and the pricing was very fair. I had my tires replaced and an oil change and I was in and out very quickly. I would recommend this establishment to anyone looking for a great- locally run mechanics shop that doesn’t cost a small fortune and doesn’t make you wait all day for a service. My family will be coming back for years to come.

Larry Desormier Jr

★★★★★

3 years ago

Very happy as usual They explained everything that needed to be done and found the best prices for the tires as well. In and out in one day Gotta love that! Explaining to me how the services that the dealership wanted to do were not necessary at this point. Car runs and performs great! Thanks for everything Finest Auto Repair!!! Highly recommend this place!

EJMP

★★★★★

Edited a year ago

Finest Auto Repair -- the most reliable auto service in Rhode Island. Excellent service, excellent work. Mike and Peter are good, honest, hardworking people. Glad we found them.

Anne Grimes

★★★★★

a year ago

Michael and Peter always take the time to give good advice about what we should do to keep the cars running smoothly! I have trusted them with my cars for over 16 years and now they have helped get my baby’s first car safe for him to drive! Thank you so much!!

John Zilliken

★★★★★

a year ago

I am not a car guy and when it does not work correctly or needs maintenance, anxiety slaps me in the face. But with Pete and his team that anxiety does not arise because their service and quality of service is terrific. They care about their customers and ensure you are satisfied. They stand behind their work and prices are very reasonable (exceptional vs. dealerships). If you are searching for an honest repair business and folks of character, go see them. John M. Zilliken

Stefan Augustyn

★★★★★

a year ago

I have gone to Finest Auto Repair for many years now and have always been treated with respect and given straightforward answers, as well as advice on what to replace and what can wait to be fixed. They have taken great care of my vehicle for many years. Taking one of my previous vehicles and brought it back from a bad accident years ago. They have never done any work without my say so. And after moving out of Rhode Island to Massachusetts, they have helped me repair my car in a pinch for the re-inspection. I can’t thank the staff enough for all their hard effort’s.

Odette Ndayi

★☆☆☆☆

a year ago

I feel disappointed because I had gone there highly referred by someone at State Auto Body because they actually had done a beautiful job on my car after an accident! I went there, with my car it had issues of stopping in the middle of driving! Not only my car was there for days, after paying almost $400, took the car home, the car couldn’t even make it 11 minutes away before the issue happened again, turn the car back, was there for days again, finally I’m told that someone was going to take a ride with me and see the issue, instead of actually giving me one, I was told that nothing was wrong with the car that” IT MIGHT BE HUNTED)” since they couldn’t figure out what the issue was! I was able to drive the car to Elite Auto Repair, Inc. where they are actually awesome, know what they are doing! They diagnosed, went over with me because they the machine has marked all the reds and sent to me in my email and I had access to my car and diagnosis, I got my car fixed costing about the same charge Peter from The Finest Auto Company had charged me and the car never had any issues since then! I’m not saying they are bad people, I’m just wondering if they might prioritize which car to work better on or to actually even touch touch and evaluate! I really don’t think they even ever looked on that car! Be careful! Would you?? Happy new year!!

Lilly N

★★★★★

a year ago

Conveniently located next to my work, I’m able to drop my car off as early as 7am! I get my oil changes here for a reasonable price. The staff has always been kind and informative. They also helped save me from a battery issue I wasn’t aware of last year. Thanks, Finest and thank you to Peter!

Rebecca Shays

★★★★☆

9 months ago

Great customer service. I called and they got my car in for an inspection the very next day. I ended up needing a few things replaced and added: new windshield wipers - which they added for me - a front license plate and updated stickers for that plate. I figured the stickers would severely delay the whole inspection process by days, but at Finest Auto, staff person Peter recommended I go to AAA (im a member) as they can print stickers sometimes day-of. Peter saved me loads of time and potential fines. He even waived the labor fee for installing my front plate! Very appreciative and very satisfied.