Reviews
Troy Medina
Matt and Sebastian provided outstanding service and truly went above and beyond for my Tahoe. I was dealing with brake noise, and they handled everything on the spot—quick, efficient, and professional. The service here has improved tremendously since my last visit with the previous manager. You can tell they genuinely care about their customers and take pride in their work. The pricing is great, and the attention to detail is unmatched. It’s refreshing to find a shop that delivers both exceptional service and value. Highly recommend!
★★★★★ 6 days ago
Tanya Kim
Made suggestions but not forced. Went with suggestions. Worked well with customers. Had an excellent way of placing callers on hold.
★★★★★ a week ago
Richard Diamond
Highly recommend! Normally, good friendly honest analysis and service. If you use their credit card charges over $149 can be paid back over 6 months interest-free.
★★★★★ a week ago
Joshua Stevenson
Matt, the store manager, was extremely helpful and accommodating through multiple repairs. Will be returning in the future (hopefully not anytime soon though)
★★★★★ 2 weeks ago
TeEricka Smith
I was recently serviced at this location to get tire replacement and alignment. I had to go back due to my alignment being off a little. Matt and his team were able to get me back in and quickly resolved the issue. They were respectful and quick. I will use their service again.
★★★★☆ 3 weeks ago
JOSE BLUE 72
Was a fast service and friendly experience and was helpful on assisting me on picking the right affordable tires I needed for my car.
★★★★★ 4 weeks ago
Jewelyana Metz
the staff at this location were so wonderful, the manager especially, he really went well out of his way to help me as much as could & always with a smile. and i’d say they do pretty quick work as well as great service!
★★★★★ a month ago
Jason Halpert
I’ve been using this location through multiple cars and visits, and while I really like the people, the service has been subpar for me. Each time I come, it’s for something pretty basic. Today was an oil change and two rear pads. I watched as people kept coming after and leaving before me, and it’s always something fluky that happened that made me be the person to wait hours on end. If it was once or twice, happens. I even got offered a free oil change once which was them recognizing my consistent issues, but it just keeps happening and after today it’s just too many times to spend that kind of money to get stalled service. So while I will have to try elsewhere, I guess I’d say it’s a roll of the dice for you readers.
★★☆☆☆ a month ago
Jim F
Sebastian was professional, thorough and friendly. I was taken right in with no wait, provided service and sent on my way. The perfect visit! I would highly recommend Firestone car care…
★★★★★ a month ago
Erica F
This team is trustworthy, reliable and always takes care of me, whether it be regular maintenance or random one-offs...reattaching a wiper blade, cleaning out clogged wiper fluid hose or tacking up torque box cover. I know I can stop by any time and receive top notch service!! THANK YOU!!
★★★★★ a month ago
Evets Enwot
Fast and effective service. Everyone was professional, courteous, and skilled.
★★★★★ a month ago
Debra yo I am gomez
★★★★★ a month ago
M Sada
I came in on 11/11 to check my tires the tech Tyrin M help me he was very nice and set an appointment for me on 11/16. He note the type of tire I need it etc. When I return for my appointment the manager Matt told me that my tire was not in this location and he did not do anything to assist me. ( The manager even said that he let go the tech Tyrin guess what he is here today 11/ 20 so many lies. )I have canceled something I was going to do that morning etc…. My point is the new manager and the new people here don’t take their jobs serious and they don’t care about their clients.
They need training and provide good customer service.
I really need to speak with their corporate office.
Location of 6024 FM2920 Rd Spring Texas 77379
Very bad customer service….
Managers before Daton, Moises and Javier were very good… please check this location.
★☆☆☆☆ 2 months ago
Mirada Kangah
Always the best! Affordable
Prices and accurate diagnosis!
★★★★★ 2 months ago
A P
Incredible service. I was in an emergency. I had plans for that evening and my battery went bad. Difficult ones to change. They were able to get me in get the battery changed and get me back on the road!
★★★★★ 2 months ago
Cheryl Jones
Brought my car in last week due to previous report of broken front axle. It would be a three hour wait so I was asked to make an appointment for the following week. We made the appointment for 12 o’clock Monday two witnesses to this conversation.. At 12 o’clock I show up and they have no record of my appointment. Manager says we had a conversation that I was supposed to bring the car in at 7 AM. Not true. Then he also said he called me at 7:30 AM to tell me to bring my car in. No calls received. A waste of my day taking off work to do this. I’m glad I did not give these people my money.
★☆☆☆☆ 3 months ago