Five Seasons Tire

Im Lost

★☆☆☆☆

2 years ago

First off, I would like to state that I support small businesses. I have been going here for 15 years had no problems until recently. I went in to do a routine tire rotation. They obviously hit my rim with a Hammer beating the socket onto the Lugnuts they said they were swollen, and now they are blaming this damage on a rock chip and conveniently, can’t show me the footage of the car entering and exiting the shop!! The tech got out of my car and told me he had to beat them on with a hammer and showed me that rim I assumed it was grease from the shop until I got a car wash. I did not think they would damage my vehicle. I just want everyone to know what happened here they are losing my business and business of my family and friends, that I recommended here!

Jacob Brecht

★★★★★

5 months ago

Give a 5 star cause they do great work but some how they couldn’t lift a truck with a 1 inch lift even tho I did with a floor jack. Great place for tire work though

Risen Mikey

★★★★★

2 months ago

Due to Walmart being terrible I was in search for a place to put on my tires nobody wanted to except here they were nice fast and reasonable will always come back here you should too!!

Tomeko Weems

★★★★★

a year ago

This was my first time here I had an scheduled appointment at 4 pm. When I arrived the place was slammed, so understandably it took a little time to get my car in. The gentleman who checked me in and out was very polite and professional. His mechanics did an excellent job. I definitely will be a repeat customer. Thank you all so much. Happy Holidays see you next year.

Andrea Bozarth

★★★★★

3 years ago

I found out I had a flat tire the other day (thankfully, I was next door at Walgreens). I thought I would have to wait forever & I needed to pick up my daughter from daycare. I thought it would be expensive. Well, not only did the man at the front desk look outside and tell me he already could see why I came in. He was so kind and caring. He basically told me it's not fun when things come up like this, and he's going to get me in as soon as he could. I then gave my son a few quarters to get some m&ms while we were waiting..he was struggling while trying to hold them all. The man behind the counter offered him a cup so he could put all of them in there (my son thought that was the nicest thing) lol I will gladly say ALL of your employees deserve a huge thank you! I didn't wait long at all AND you didn't break the bank. All of you are so kind and you guys are now my new go to for all needs for my car.

Wm Lunn

★★★★★

a year ago

Reasonably priced tires. My wife went down to get new tires and came back 1/2 hr later and I asked' What's wrong? She said nothing, they were already done. I couldn't believe it! Kudos for a job well done and very very quickly

Johnson Batesworth

★★★★★

a year ago

Really impressed with this shop.. our first visit for a tire repair and they had us in right away. Did a once over on our vehicle and explained everything helpfully, advised on rear shocks but encouraged us to schedule an appointment for a full courtesy inspection on our 01 LeSabre. Quoted the shock service and new tires with no pressure. A WWII veteran drove his vehicle to their shop for service at the same time we were there (you read that right) and we watched this business honor our service veteran with a courtesy bill and then literally escorted him out of their building. We will gladly return for future business.

Nicky Gould

★★★★★

a year ago

Stopped in a week ago for my free tire rotation - they noticed rear lateral links rusted and wearing on tires. They brought me back to the bay to physically show me the work that needed done. They would have gotten me in immediately but I didn't have time that day so I scheduled an appointment. They were done before they said they would be and the work was done at the quote provided, meaning no extra charges like some shops try to slide in at the end. Always great service at this location!

Terry Williams

★★★★★

a year ago

Great service , Great tires, Great price

Ed Play4fun32

★★★★★

3 months ago

Bought a set of tires .. no long wait .. no fifty question .. no appointment .. just in and out

notlociowa

★☆☆☆☆

Edited a year ago

Where to even begin…? Our family has been going here for decades to get our services taken care of, over the last two years this place has gone to hell and a hand basket. Employees sit at the counter and talk crap about people calling in or who were just there, every time we’ve gone in for a service something isn’t done right. The last two times my wife has brought he brand new car in there has been oil and grease stains left all over. Scheduled oil changes taking 3+hrs and every time any of us go in for a patch for a tire we get told the that we need a new expensive replacement. Replacement tire size has been wrong, old tires have been inspected and over half the time nothing a quick patch can’t fix. Jeff your business is failing, and you are nowhere to see it ever. every time I ask for you employees says YOU are still the owner and manager, and that you are only in “once a week or every other week to grab papers. He pops in and out.” If you’re never in you never hear about the problems. If you don’t hold your guys accountable you lose the same valuable business you’ve lost in our family. They know they can do what they want and they do because they have no consequences. So which is it are you the manager or is your front desk boy? Front desk boy said it’s you yet you claim he’s the manager when he’s told me you are? Or are you making more stuff up like saying I was rude or I yelled at your “manager”. Your business is exactly the car repair scamming you worked a decade to avoid. Edit: you have now edited your response twice and accused me of being someone I’m not and of lying and slandering about your business. 1.) your never there how would you know? You weren’t there any of those times and you’ve yet to speak to the people involved. 2.) this isn’t about one tire as has been stated this is a multitude of issues over two years and dozens of times supporting YOUR business even after bad service or issues spending thousands in the process. (Which evidently means nothing to you). 3.) no other comment from you on any of your other reviews have you attempted to call people by there names and degrade them still without any info on the issues. Your unprofessionalism is proven by your response, you have cameras use them, nobody yelled and nobody was rude to your employees. Talk to the customer before assuming your techs aren’t lying. 4.) I needed a new tire, your guy tried selling me one for $165 when I said that was too pricey he told me we could do used at $60 later to tell me you don’t have it. I asked him to put on the spare and I’d go somewhere else, when I asked the tire size he told me the wrong size. I went to discount tire and got 4 tires new for the $165 your guy offered. I leave a bad review explaining years of issues because you the managing partner are nowhere to be found and instead of being professional and simply saying “I’m sorry you had a bad experience with us feel free to reach out to me at x time on x day.” This is the behavior I refuse to support and my family and friends will no longer support. Lastly, it’s funny you have time to trash every single bad response on here including mine yet you can’t even call a customer back to see what the issue is, you’d rather degrade them and belittle their experiences because god forbid your guys do something wrong. Grow up Jeff, if you want to make things personal I’ll glad do so rather than focus on the issues your company has. I’d be happy to share it on all media platforms and tag both you and your company if you want to play that game. I came here to give honest feedback since you are nowhere to be found to hear said feedback, not play games over your hurt ego. Loyalty to good paying customers clearly means zero to you, which is why I’m happy to share it and my experiences with the world where you can’t delete my experiences, no matter how you try and twist and manipulate it. The fact you have dozens of 1 star reviews and you can’t take accountability for one of them says it all. By the way, doxing people is illegal. I’d advise you to look up the definition.

Jon S

★★★★★

a year ago

This is the first place I will go to with any vehicle work. They do a lot more than just tires and I always walk out feeling like I got the service done for a reasonable price. Honest people who do not try to sell you more than what’s needed. Highly recommended.

M K

★★★★★

3 years ago

It's about time I submit a review for my favorite tire place. I got my first set of tires here in 1987 and won't go anywhere else. No hidden fees, all the top brands, fair price and the people that work there are well trained and will tell it to you straight. I've picked up many nails and screws in my tires and it's always 10 bucks to repair, free tire rotation and out the door in less than a half hour. The best place to buy tires.... period.

Tony Bracy

★★★★★

2 years ago

New tires put on our jeep the first day and special ordered tires for our edge. Special order tires were there the next day and put on. Spent a total of 55 minutes waiting for 2 cars to have tires replaced. Amazing! Dusty was super nice and helpful. Thanks!

Amanda Sims

★★★★★

a year ago

Had an oil change done here. They were very quick, 30 min or less. Cheaper than a lot of places in town. Definitely recommend.

Anthony Nassif

★☆☆☆☆

a year ago

Won't ever go back. They want to charge me $80 to fix the tire that I just had put on mounted and balanced 2 weeks ago by them. Shouldn't they have just done it right from the beginning?

Amber Anderson

★★★★★

a year ago

First experience with five seasons. Needed all 4 tires changed, called at 930 am and was in the shop by 950. Fair price, quick and kind service. Definitely recommend.