Reviews
Brian D
Great value and friendly staff. I came after reading positive reviews. They were right and did not disappoint!
★★★★★ a week ago
Jenny McCray
I have been coming to Franklin’s Family Auto Care for a little over 2 years now and I’ll say point blank you won’t find any other shop better than here.
The entire shops employees and John especially have gone above and beyond whenever I get service done here. They are efficient, friendly and honest about the vehicles which I think is very important.
Other auto shops have scammed me or overcharged me or told me that I need to get a service done right that second because it would effect my car so of course I’d go along with it because I was worried and wanted to keep my car maintained but that’s not the case here! The amount of times people have told me to bring a male friend with me just because I’m a younger woman is high but I don’t need to worry about that here because again, they are open and honest about your vehicle.
I talk so highly about Franklin’s Auto Care and would recommend to anyone needing service done!
★★★★★ a week ago
Robert Hurley
Great job by the team. Walter and John are always level headed and kind and treat customers with a family feeling. Great job guys, and thank you for taking care of me, my daughter, and my granddaughter!
★★★★★ 2 weeks ago
Aniraz Lf
I like service personal , very friendly and responsible staff.
★★★★★ 2 weeks ago
James Clark
★★★★★ 2 weeks ago
Mark Kahl
Always fast, honest, and complete. I will keep bringing my 3 vehicles there! Keep up the good customer service John!!
★★★★★ 2 weeks ago
jeff marshall
Everything was smooth and professional. They got me in within 1 day for an oil change.
★★★★★ 2 weeks ago
Christine Mickelson
I have always been happy with Franklin"s excellent service and repair, and I feel that I have been treated fairly.
★★★★★ 3 weeks ago
Brett Wilhelm
I set up a Pre Purchase Inspection with Franklins for a used vehicle that I was looking to purchase in roseville. They were incredibly courteous, thorough and flexible. Would recommend highly!
★★★★★ a month ago
Henry Daily
Walter and John are the best!! We trust them with all of our vehicles.
★★★★★ a month ago
Daniel Vallejo
Best Mechanic experience I have ever had. I came in for a quick tire repair.
★★★★★ a month ago
Katie Reed
Always professional, friendly, and provide the maintenance my car needs.
★★★★★ a month ago
James McKelligon
Great service!
★★★★★ a month ago
Gerri Williams
Have no words for the GREAT customer service Franklin
Family Auto provides. My very old Toyota was in need of work and based on previous service, quotes elsewhere was hesitant on where to go. A friend highly recommend Franklin and I am so pleased with them. No pressure or up-selling. Highly recommend you give them a try.
★★★★★ a month ago
Jeanne Probasco
John and his crew have worked on all my cars. They are very knowledgeable and professional (we never feel the need to get a 2nd opinion). They know what they are doing and are always fair with charges. We are grateful for them!
★★★★★ a month ago
Brandon Straw
Service was outstanding, issue with my vehicle was quickly diagnosed and the repair was immediately fixed. The cost of the repair was more than reasonable and the staff was extremely professional!
★★★★★ a month ago
Ron Carroll
Outstanding service as per usual.the Franklin Family are the best auto mechanics we’ve used in the Roseville area. Always polite and speedy response time. No haggling or misdiagnosis of our vehicles. We thank them very much.
★★★★★ a month ago
Cher Gianninoto
I called Franklins to ask if I could just drop off my Mustang as the passenger window wouldn’t go up. I told them no hurry. They called me at 8:02 next morning it was done. It was just a switch. My jeep light came on so I called to see if I could leave my Jeep and pick up my Mustang they said sure. They called be back about an hour later my tire was a little low. They are the best around.
★★★★★ a month ago