Reviews
Jerry Glisson
Great RV dealer, their service dept. is rated as a platinum service by several manufacturers including Newmar.. stop by you will be glad you did!
★★★★★ 2 weeks ago
Ben Tetzlaff
★★★★☆ 4 weeks ago
Thomas Lavender
OUTSTANDING REPAIR SERVICE! HIGHLY RECOMMENDED. This review is well overdue, but I am compelled to say that our experience at Freedom RV of Tucson was nothing less than AMAZING. Based on a recommendation from our motorhome manufacturer, we drove our rig from El Centro, CA to Tucson with a full wall slide that was jammed completely in at the front and extended 15-inches at the rear. As you can imagine, we looked like an airplane driving down the road. When we arrived at Freedom RV, we were met by Ms. DUSTY SHARP (Service Advisor) who checked us in and kept us informed every step of the way. Long story short, we spent 10-days in Tucson while we awaited parts and authorization from our extended service plan company to complete the repairs. ERIC DRYJA (Shop Foreman) assigned SCOTT as our repair technician. SCOTT exceeded our expectations and completed the repairs well ahead of schedule. Kudos to BRAD WHITE (Service Manager) who should be very proud of everyone in the service department! They are PROFESSIONAL and extremely competent. If you are anywhere in the Southwestern USA, Freedom RV of Tucson is the best place to bring your RV for service/repairs!
★★★★★ a month ago
Madison Delgado
Very negative experience over the phone. Will not be purchasing here based on that experience.
★☆☆☆☆ 3 months ago
gary zimnoch
I guess they were just having an off day😂!!
I dislike giving bad reviews, but I have a responsibility to my beloved camping community. We’ve been Avid RV enthusiasts for the past eight years, we’re purchasing our 3rd well equipped 5th wheel. My wife wanted to give Freedom a shot, quickly realizing it was a bad call.
Now this is a great example of poor management poor training poor Customer Service!
Staff sitting in the messy lobby, looking at their cell phones not the clients. No eye contact or greeting.
Walking towards the lot, we were then met with a sales person on their feet. I shared with him what we were looking for, He took us to the lot without pulling up the inventory list whatsoever showing us units that did not meet the criteria we were looking for. He was clueless to the length of the fifth wheels I had to look up the information myself.
Would be glad to share thesalesperson‘s name, but he never gave it nor gave a business card.
There were two possibilities I found on the lot, but we felt the experience was so laughable we had to leave,
My conclusion is that they focus on internet deals, not in person sales. As a business owner, I was truly disappointed in how they managed their inventory with no specs provided, lack of info and poor protocols.
Fortunately there are four better options close by.
Good luck guys, hope you have some ON days soon🥹
★★☆☆☆ 3 months ago
Sherry Taylor
Having wonderful sales. The sales people are so helpful.
★★★★★ 3 months ago
Tom4life4321
My RV is quality but its not getting sold...I pray I get an offer soon.
They got it sold after almost a year of waiting.
★★☆☆☆ 5 months ago
Sharon M
We chose to drive a significant distance to take our RV to Tucson for some extended warranty work. We had an excellent experience with Freedom RV’s service department. Dusty was incredibly easy to work with, accommodating any request and keeping us updated. Decisions about purchasing are often made based upon the quality of service, and we will definitely be seeing this dealer when we purchase our next RV.
★★★★★ 6 months ago
Randy Camden
★★★★★ 7 months ago
Andrew Janes
Shopping for a new motor home fifth wheel.
Never exactly fun but you know whatever
★★★☆☆ 8 months ago
Brittnay Stevens
★★★★★ 10 months ago
Dave Hingst
If I were ever buy a other RV. It would be from Freedom
★★★★☆ 10 months ago
Michele Wilson
Great bunch of people. 🇺🇲
★★★★★ 11 months ago
Cassie Haraway
★★★★★ 11 months ago
Jerry Hihn
Always good to see the sales staff, Flash and Pierre, that sold us our 2004 Endeavor 9 years ago.
★★★★★ 11 months ago
Robert Woetzel
Excellent service department. Got our repairs done in a timely manner and stayed within the estimate. Everyone was very helpful and friendly. Thanks again.
★★★★★ a year ago
John Crankshaw
Stopped in to look at their Ember travel trailers. They had three on premise. Sales people mostly knowledgeable. Trailers clean and presentable..
★★★★☆ a year ago