Friendly Auto Centers - Auto AC, Brakes & Tire Repair Shop in Mesa, AZ

Austin Reckard

★★★★★

4 months ago

I have been a long time customer of Friendly Auto Centers, from the days before the new owner to now. I had an amazing experience with the new owner that really just gave me a lot of faith, and felt the experience needed to be shared. First, I have never once felt that I paid for something that I did not need to. These guys are great at explaining the issues, and walking you through why that's important for your vehicle, which I appreciate. Second, the communication really is top notch. I'm clearly shown the issues on my vehicle, the reasonable recommendations and solutions, and talked through everything. Not to mention scheduling, customer drop-off, and u-haul services have all been attended to with precision and timeliness. Third, the character of this company really feel like people who are looking out for your best interests. I know many people have bad experiences with mechanics who hold their knowledge over other people, and talk to car owners like they're stupid. That is not these people. They're down to earth, kind, and do a great job. I take my vehicle here anytime I need a friend in the mechanic world, and regret every time I can't bring the vehicle to them.

Sasha P

★★★★★

4 months ago

I have been here a couple times and the service is always fantastic. Today I was attempting to get an interior trim piece replaced on my own in our truck. It was relatively simple, but I was stumped. I called and Alan told me to bring it over. He was so incredibly friendly and was able to enlist Mikey to help me finish the project. It didn’t take long at all, and I will continue to recommend them for any auto help. Great people, great service.

Lauren Danielson

★★★★★

4 months ago

I LOVE this place! I’ve always taken my cars to my family’s shop, but when they sold it, I started trying other places. I finally found a place I liked, but management changed and I was back to square one. I’ve bounced around a bit until I found a place that feels like home. They are kind, honest, and so friendly just like their name states. Bonus: My son likes their waiting room and I don’t mind it either. It’s quiet and has comfy chairs and great AC.

Adam Borghese

★☆☆☆☆

a month ago

Ive had a bad experience here each of the 3 times I’ve gone. Only kept returning because a friend recommended them. Let me save you all the trouble, DO NOT GO HERE. Last visit I waited 3 hours and the shop closed without actually starting on my car, I had to come back the next morning…. Every time I’ve been they up-charge and penny pinch, this week it was $1200 to change my brake pads. Not worth your time people

TERA

★★★★★

a month ago

The staff was friendly & knowledgeable. Willing to meet the needs of their clients as humanly possible. When it was time to pick up the vehicle, checkout was prompt , courteous and went over a all the information. Thanks everyone!

Laurie

★★★★★

6 months ago

We had an excellent experience at Friendly Auto Center while renting a U-Haul trailer on August 20th to help my elderly mom move her belongings from Mesa to Denver. Chris, the new owner, Eric and Alan truly went above and beyond to ensure we were prepared for the trip. We had mentioned a diagnostic review for my mom's Subaru Outback, but unfortunately, they missed a burned-out headlight. Chris immediately offered to replace it on the spot, showcasing remarkable dedication to customer service. I initially thought he was just a new employee because he was still getting familiar with their systems, but his proactive approach was impressive! While we waited in the A/C lounge, the team pointed out that the car was overdue for an oil change and recommended replacing a dirty air filter, which they kindly showed us. I also asked them to run their own diagnostic review, which thankfully didn’t reveal any other issues. It was 117 degrees in Mesa when we drove off with our Subaru and U-Haul trailer to pack up Mom’s apartment, only to find that the A/C was cycling on and off. I called Friendly Automotive to see if we could swap the trailer for a U-Haul truck, and it was a seamless transaction. I am very grateful for their attentiveness and the generous discount for retired Army veterans. I wouldn't hesitate to take any of my cars for repair or rent from U-Haul at Friendly Auto Center again. They are genuinely friendly, provide outstanding customer service, and are completely trustworthy. I highly recommend Friendly Auto Center for their exceptional service and attention to detail. Thank you, Chris and the team, for making this stressful time so much easier!

Luna Li

★★★★★

a month ago

I would a 100% recommand you to take your car there for reparations. The prices are low for the quality of their work. Great and honest work ethic. Thank you to Alan and his team for the efficiency and the quality of their work! Alice :)

Pete Kelly

★★★★★

3 months ago

Kudos to Alan and Chris for their excellent service. We were told, by another shop, that we needed a new ABS Pump = $1900 repair. Friendly was able to diagnose the issue as a simple brake flush saving us $$$ in repair cost.

Howard Woodcock

★★★★★

Edited 7 months ago

I was referred to Friendly Auto Center by my sister, and I’m so glad I went. From the very first phone call, the owner was incredibly helpful and honest. He personally answered the phone, patiently answered all my questions, and encouraged me to bring in my car for a diagnostic. I originally thought I needed a new alternator, but after the diagnostic test, it turned out I only needed a new battery. I could have gone to an auto parts store and installed it myself, but the level of customer service I received here was outstanding. Because of that, I decided to purchase the battery directly from them. I truly appreciate the honesty and professionalism from both the owner and staff. I highly recommend Friendly Auto Center to anyone looking for trustworthy and reliable service. Give them a try—you’ll see the difference for yourself!

Steve Rhodes

★★★★★

Edited 4 months ago

I couldn't be happier with the entire experience! We never want our vehicles to break down, but they do. And when they do, places like Friendly Auto Centers shine bright. From the second I walked through the door with my truck on a flatbed, I was greeted by friendly and professional staff. It just got better from there, they are extremely knowledgeable, communicative, and informative. They took the time to do things right and diagnosed my electrical problem in no time at all. They ordered the correct part and had it back to normal and on the road again! I will be back for any of my automotive needs!! Thanks again Friendly Auto Centers!!

Nicholas Hardy

★★★★★

a year ago

The day before we were supposed to head back home to New York the rear diff on our wrangler started puking oil everywhere. These guys had the jeep on the lift within 10 minutes of my arrival so they could diagnose and get parts on order. We both thought it was just a pinion seal, got me an estimate and would have had me on the road that day. As it turns out, there were far worse things going on inside the diff and they would not be able to get it rebuilt for a week or two. They didint charge me anything for their time, and gave me a huge discount on a U-haul trailer to get the jeep home behind our rv instead of flat towing it. I'm not a repeat customer or anything, they are just good people, and knew I was in a jam. Wish there were more shops like this everywhere. Thanks Eric!

Tyler Heck

★★★★★

4 months ago

Under the new ownership, Friendly Auto Center seems to be providing honest estimates and satisfactory repairs. Thank you for earning my trust again, will happily recommend to anyone seeking car repairs.

Jackie Vargo

★★★★★

6 months ago

The staff is very friendly and courteous. They stuck to the price quote and were very good to work with. With many talents, they are a busy place to go, but we'll worth the skill, if you have to wait longer than expected. They stand behind there work!!

Donna Gordon

★★★★★

a year ago

Went in for an oil change on both our vehicles and a repair to our airbags system. The mechanic found an issue with our rear shocks and tie rods. They went so far as to send pictures and recommendations, without any pressure to repair. Because we have a lift, the truck needs extra attention and these guys did an excellent job. Highly recommend them.

Catherine O

★★★★★

7 months ago

I can’t recommend Friendly's Auto highly enough. Every time I’ve brought my vehicle in—whether it’s for routine maintenance or unexpected repairs—they’ve delivered honest, timely, and top-quality work. It’s rare to find a mechanic you can truly trust, but they have earned my confidence completely. What sets them apart is not just their skill, but their transparency and communication. They take the time to explain the issue, outline options clearly, and never push unnecessary repairs. On top of that, their prices are fair and they always stick to the estimated timeline. I’ve been to plenty of auto shops over the years, and none come close to the level of service, integrity, and professionalism I’ve experienced here. If you're looking for a mechanic who treats you with respect and takes pride in doing the job right, look no further.

Waylon

★★★★★

7 months ago

I was in a bind, plastic got in the back end of the drive shaft on my truck and broke the seal on the rear differential, they took my truck in on short notice and repaired the issue. Couldn’t have been more happy with the service, the staff and everyone here is friendly, reliable and you know they’ll take great care of you and your vehicles. I recommend them to everyone I know!!

Milt Jensen

★★★★★

4 months ago

The staff was very professional. The work was done on time at the Price that was agreed to. I am happy with friendly automotive and will return for service in the future.