FTS Automotive & Diesel Center

E M Roberts

★★★★★

a year ago

FTS put my worries to rest after a stressful rental experience & set tires, and fluids straight to get me home safely at no charge. Was in and out within 20 minutes. Lovely caring and honest staff- beautiful shop- spotless environment with lots of personal touches - fridge stocked with drinks and snacks while you wait. Thanks!

Joshua Pruett

★★★★★

9 months ago

I went in needing a clutch replacement and FTS delivered! Starting with Andrew - professional and courteous. He explained the process and next steps along the way. The parts needed took longer than expected but once the technicians had it in hand, they got to work. Took them 1 day to replace my clutch and my car worked great even during my cross country trip from AZ moving to VA. Much appreciated, gents!

Vee Vsqz

★☆☆☆☆

7 months ago

Took car in for a Ac recharged came out with Ac compressor issues now. The car idles and air gets warm. They didn’t want to resolve the issue. Not a very happy customer. They took 140$ and left me with a bigger issue now.they mentioned now it was a mechanical issue…

matthew c

★★★★★

a year ago

The crew at FTS Automotive and Diesel of Yuma tackled my four wheel alignment this morning in Just over an hour. I Called yesterday and received an appointment for first thing this morning. Very happy with the service, staff and the facility. Definitely will be coming back to get an alignment done on my truck next. First impressions, just pulling into the parking lot seeing the vehicles of some of the customers that they service, I already had a good feeling about the shop. Upon check-in I was very impressed with the questions asked to make sure they were able to give me an accurate quote for the work. The rear of my vehicle needed the most aligning since I had replaced all of the suspension components. After the alignment today, this car is straight And the steering wheel is dead Center. Excellent work guys!!! Very nice customer lounge area, well stocked magazine rack for your reading. Beverages in the fridge for customers And comfortable seating.

Neil Hill

★★★★★

4 years ago

I had a starter melt on my corvette and some additional wiring work done as well!!. Man these guys know what there doing!!!! Got my vette back and it was done right!!! If you own a corvette don’t hesitate to contact them. Your car is in good hands!!! And they are very kind and friendly!! (: no hassle at all!! Thanks guys your the best!!!!

jess Moulding

★★★★★

2 months ago

Kind, courteous and had my truck done in less than 24 hours.

Mike Stokes

★★★★★

11 months ago

On time and excellent service. Technician's explained everything to a T. I would not be hesitate to recommend FTS to anyone needing alignment issues taken care of. Nice waiting area

Valerie Lloyd

★★★★★

a year ago

I called for an alignment, I was able to get squeezed in on the same day due to my timeline. I had called another local store E.W.H. and the rep was rude and they were more expensive. I felt like the price was good and the customer service was so much better. I'll be coming back. Thank you for the good service and price.

G C

★★★★★

a year ago

I was referred to FTS and I’m glad I went there. Front desk clerk was with another client and the owner walked by and checked if we needed any help. He got us in the system walked us out to the street and brought our vehicle in. Andrew & Josh corresponded with me through out the process and had our vehicle ready when they said it would be. I appreciate FTS helping me keep my family safe.

Donnie (Skie)

★★★★★

4 years ago

I took my 2007 GMC Yukon to FTS Automotive to have my new tires mounted on my new rims. The Customer Service was excellent and the staff that works there is very friendly. I had an issue with my wheels being a bit too big. When i would make a turn the tire would rub on the fenders. Martin and Julio went above and beyond by making a few adjustments…and got me back on the road. I’m very thankful to the staff there for treating me right and making me feel like Family. I would definitely recommend this Auto motive Shop to anyone hands down. Thanks again to the staff at FTS Automotive. I will definitely do business there again.

steve goldberg

★★★★★

a year ago

We were on our way to Country Thunder on a Wednesday evening and stopped in Yuma to get gas when the motorhome started to overheat we pulled over and decided to spend the night to get a mechanic to look at it the next morning. we were able to get ahold of Dan at FTS and he said to bring it in and he would take a look at it, they did and determined that the waterpump had froze up, they immediately put a couple other jobs on hold and went to work on it. it was a very involved project but they worked on it for 2 straight days and were able to get us back on the road Friday evening and we were on our way. i cannot say anything but good from the owner, service writer and mechanic (Sorry forgot all the names) but they were all excellent and i would highly recommend FTS for work needing to be done. they were honest and fair. Steve G.

rose ball

★★★★★

a year ago

Andrew was great. He answered all my 1000 questions regarding my 2014 Toyota Rav 4 patiently. I feel more at ease knowing that it has been serviced by FTS.

Roger Beeler

★★★★★

3 years ago

Great customer service! Spoke with Dan about a Jeep I’m purchasing after seeing FTS on the CarFax. I could tell he had things going on around him but Dan spared 15 minutes to answer questions about vehicle history before I signed off on the deal. If they treat non-customers with this much care, I can only imagine how well they’d treat paying customers. Highly recommend. THANK YOU, Dan!!

Randy Dawson

★★★★★

6 years ago

Having lived in Yuma for 28 years now I have dealt with a few different mechanics! Finding a good mechanic is like finding a good barber, you must have a level of trust! I have finally found the BEST MECHANICAL TEAM IN YUMA!!! I had an extensive amount of work done on my Ford F 250 6.0 Diesel and ended up with nothing but problems with my truck! Dan and his team did everything they possibly could to minimize my cost of repairs to the faulty heads on the truck! They were extremely fair with me as a lot of the problems were not worth correcting and I figured out I would be better off putting money towards a new truck! Dan and his team have gained my trust and they will be the only place I will trust for any of my future mechanical needs! I can not thank them enough for their exceptional quality and service! ! I would recommend their services to everyone! They are the BEST!!!

Delicia Carnes

★★★★★

4 years ago

We were on vacation, heading west to San Diego from East Texas pulling an RV, when the Air Conditioner on our truck stopped cooling. At the RV Park where we had reservations, we asked who might be able to repair our A/C. There were several men who, in unison, said “FTS”, so we headed over to see if there was any possibility of them helping us. We went to the RIGHT place. Dan, the owner, immediately asked us to come inside and bring our little fur baby to cool off. He offered us water and a spot to hook up our RV for the night. The technician began diagnostics within a few minutes and had the issue identified within 30 minutes. We needed a new compressor (they showed us the parts of ours) and promised to having it replaced the next day so we could be on our way. There’s more…Dan loaned us a truck to pull our RV to the park. And the price was very reasonable for the excellent job they did. We appreciate the wonderful service and attitudes and help at FTS and would recommend them to anyone. THANK YOU FTS!

Steve

★☆☆☆☆

2 years ago

I would not recommend this business to anyone. In particular, they installed a new alternator in my vehicle without testing the battery so it died again immediately when I stopped for gas up the road. To their credit they did send the technician to jump and test it, who then tried to sell me a new battery at a very high price. I declined and went to Walmart. A couple weeks later the vehicle wouldn’t start again and it was discovered that FTS had not tightened the negative wire nut and it was wiggling around arcing until the bolt become welded to the nut. After the nut was tightened it worked again for a couple months and then killed the new alternator from surging. Although I told FTS they never acknowledged the risk of the alternator being damaged by the faulty wiring which was a mess. Finally I had to have a warranty replacement done by another shop who also pointed out what a mess the wiring was saying ‘they didn’t do you any favors.’ To add to the insult, when I called to request a warranty info including a copy of the invoice I was having trouble finding, I was told they would email me an electronic copy. Fortunately I found my paper copy because by the end of the day I still have not received an email from them. Be warned, unless you are one of the owners buddies you will probably get screwed. Find another shop. EDIT: since I don’t see an option to reply, I am responding here: no it was not the battery terminal, it was the wire nut on the alternator which you installed and no one else touched until it failed. When you sent the tech it was After he installed the alternator and he still failed to detect your shops error. Finally, I never told your shop I had found the invoice since at this point the other shop was handling it. However, had I not found it myself this could have delayed the repair of your faulty work and caused further loss of use of my vehicle. When I was there I noticed the owner was very friendly towards some of his customers while being completely dismissive toward me who was visiting the area for the first time. So it looks like all the good reviews are from regulars but anyone who doesn’t live in the area or visit regularly is treated poorly, or were there other reasons for this unacceptable treatment?

Alix With an I

★★★★★

a year ago

Awesome and quick work . 2 inch lift on the Subaru !