Fuentes Auto Center

Jc

★☆☆☆☆

a year ago

Do not recommend. Look up this business on the Department of Consumer Affairs, Bureau of Automotive Repair. They have public records of disciplinary actions and accusations. It was a headache dealing with them. They don't care about customer relationships just business. If you are going here, make sure you have them write down in detail what they say. You've been warned.

Erik Ramos

★★★★★

2 years ago

I have been coming to Fuentes auto repair since 2018. His team have always done a phenomenal job at getting my car repaired. I have recommended my family, friends, and colleagues too his business. There is no other shop that I would trust with my car, the prices are fair and treat you like family. He will be moving. Today was there last day at the flower location and will be at the T street location starting on 10/16/23.

Cynthia Fuentes

★☆☆☆☆

3 years ago

Worst place EVER!!!! Of course me being a women the owner talked down to me as if I had no acknowledgement of tires. I went to them for new tires. They never ever balanced my tires just took them off the rim and put new one on. I seen it notify them that the price I paid was for new tires and to be balanced. Ignore me so I went later on when the owner was there and nothing he was just as worse as his workers except one worker he was soooo humble. I do not recommend them.

Roy Bernal

★☆☆☆☆

3 years ago

Brought my car in to replace a radiator hose. Took it to a neighborhood shop to support a local business and got hosed. The original hose was punctured by a clamp near the hose and all my radiator fluid leaked causing my car to overheat. I explained to the tech and the owner how and why this happened so they can move the clamp or put a different clamp so it doesn’t puncture the hose again. So what did they do? They put the hose on and didn’t move or replace the clamp per my instructions so a week later my car overheated and punctured a hole in the new hose. So I had to go purchase the part a second time ($100 ea time) and they refused to reimburse me and forced me to do a diagnostic test and charged me $80 but they “waived” the installation fee. All in all what should have cost me $120 for installation ended up costing me over $400!!!! For a mistake that was entirely their fault. Never coming back here again. They lost my business for good. Hope it was worth it for them. I have them several opportunities to make this right and they refused. Don’t recommend coming here. As someone who’s owned several businesses this is just bad business. Stay away!! Don’t come here!

Rudolf Van Heerden

★★★★★

5 months ago

Quick, efficient. They've done good work for me. I am not a bot.

Fernanda Gavino

★★★★★

3 years ago

Fuentes tire shop is amazing. They were able to hear me out on my problem and fine a solution to it. They have great tires and service. Definitely 100% recommended. 😊 God bless them

Reyes Partida

★☆☆☆☆

6 years ago

Do not recommend this place at all. I went in for a simple oil change, and the youngest employee just took my car and drove it up a small ramp. While trying to do that simple task he dropped my car. I was mad but decided to keep my cool since his supervisor kept apologizing and felt horrible (and there was only a few scrapes on the frame). Well When the owner came he chewed the kid out and made me feel like he had me covered. I thought I was gonna get a discount or something to compensate for what they did to my car (oh and they dropped it twice). Well when the owner told me the price I was surprised because this dude really charged me full price for that. He said that it was for the time it took, like it was my fault they dropped my car. So I In the end I went in had my car dropped twice. I got an oil change paid full price, and left with some scratches on the frame of my car.

Ricardo Granados

★★★★★

3 years ago

Took my car there about 2 weeks ago, an they saved me hundreds of dollars on a original set of tires compared to dealer prices, super friendly an professional, an great work,... highly recommend 👌

Nacho Libre

★☆☆☆☆

4 years ago

I came here because I had a broken radiator hose, and I asked for a general checkup because it was over heating. The mechanic Tobias and Tony looked at it and told me that I needed a new radiator, even though I had general maintenance and replacements done on the car 2 months ago. They quoted me $300 for a completely new radiator, and when I asked to see the radiators because I only wanted a replacement hose, they said they had NO radiators in the shop. I then asked for a temporary fix to the hose, because my mechanic is in Fresno and would charge half the price for a full replacement radiator -- and they basically gave the excuse that if they did the temporary fix and my car overheated on the way back to Fresno, I would blame them. So they admitted a temporary fix was possible, but said "there is nothing we can do at this time". And claimed further not to know about temporary radiator fixes. I asked to speak to the owner -- they refused. And at first they were willing to give their names Tobias and Tony. But when asked again, Tobias said "I don't know" and walked away. Tony in addition pretended not to know Tobias's name. They were rude, unprofessional, unwilling to help -- even so much as offering water for my radiator and condescending.

A

★☆☆☆☆

6 years ago

I went to take my car in for a repair, I was charged for a new part that was supposedly repaired (later to discover they NEVER replaced the part I was charged for). I went a few more times because as you guessed, my car was still having the same issue and each time I was told a different part had to be 'replaced'. The shop was confronted about the fraud they are commiting and the shop owner refused to give a refund. Do NOT go to this shop, they seem nice but will rip you off.

Fifi Sedhom

★★★★★

a year ago

The employee Tony has great customer service. He helped me with my car issues. I recommend this company.

Ron Santos

★☆☆☆☆

3 years ago

Came in here because I had a low tire almost flat guy talked me into buying a 35$ used tire which they never balanced and it threw off my alignment on my car. They should of just filled up my old tire with air ..now I'm out 35$ and I won't come here anymore

El Rey de las chimichangas

★☆☆☆☆

Edited 8 months ago

My partner was charged 440.00dollars to change a brake vacuum pump and oil change and to top it off they either for got to put oil in the motor or on purpose the proof is there this is horrible the motor does not have a single drop of motor oil after an oil change if not enough oil is added it can trigger reduced engine power this person goes to that shop every time oil change was needed now the engine is ruined

Oscar Hernandez

★★★★★

3 years ago

Staff is very detailed about work being performed and very clear about everything. I take my work cars and personal cars here and they always do a great job. Would recommend to everyone.

Joseph Tanja

★★★★★

5 years ago

The guys we're super nice and easily fixed the problem. After calling multiple places and them telling me they we're weeks out before they can look at my car I gave these guys a chance. I was expecting to have to wait until the second round of relief checks to come out to pay but it wasnt bad! Thank you all so much!

It's a Pampered Chef THANG By: Jazmin Salas

★☆☆☆☆

4 years ago

This place is horrible!! They put the wrong nut back on my Jeep then I went back to get the same tire fixed and wouldn’t fix their mistake and wanted to charge $60 to take a nut off that they messed up!! Don’t go there!! There are plenty of places with better service

Donte Heath

★★★★★

3 years ago

The customer service was exceptional as well as the way the young man was so respectful and mindful of my spending limit I recommend this tire shop to the greater Bakersfield area