About Business
Gerber Collision & Glass is a highly-reputable Car Repair service provider based in Holland, MI. Gerber Collision & Glass covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto bodywork mechanic, Auto dent removal service. With over 99 reviews and an average rating of 4.2/5, Gerber Collision & Glass is a trusted name in the industry. Their presence in Holland, MI ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Kellen Keck
★★★★★
2 years ago
Had a great experience at Gerber in Holland. Scott Dekker, the GM, and his team were spectacular. Can definitely tell Scott has been in this industry for a long time and fixed a few cars. He knew his stuff. His team greeted us, we got email updates on the progress of our Durango, and it looked amazing when we picked up today. Absolutely great service and even better quality. Great job.
Terry Norwood
★★★★
☆
3 years ago
Great service, communication and turn around time once my appointment started. Also did a great job communicating with the rental company. Everyone I dealt with was polite and professional. Did a wonderful job repairing the issues the last shop did wrong. I will use them from now on. If you go be careful following Google maps. They have the entrance wrong. There is no entrance off of Chicago Drive, you must turn on the road before (not sure the name) and take Water Court. P. S. A huge shout out to Maya @ #Enterprise.
Cameron Soukhome
★
☆☆☆☆
Edited 2 years ago
Initially gave them 5 starts for doing repair work on my Honda. When I picked it up it looked great. I of course inspected it further in my garage with good lighting and noticed one side of my bumper was hanging lower than the other. I drove back the next day and pointed this out. They passed me off though 4 different people. Finally the repair person o believed slipped up and admitted he noticed it as well. I say sloped bc I believe they were trying to make a story up to convince my it was okay, so I would leave. Then then have the front desk person explain to me it was missing a bracket that was on back order. I asked why wasn’t I told this when I picked it up and he said I was and I said no I was not otherwise I would have scheduled a comeback date to have it installed. He then tried to back pedal. His explanation made no sense but I went with it. They told me it was on national back order and would be 1-3 month which is fine to me. It’s about to be 12 months and every time I call they say it hasn’t come yet….
O.B. City
★
☆☆☆☆
5 months ago
DO NOT LET THEM TOUCH YOUR CAR ELECTRONICS. Horrible wiring job . Asked for codes, claimed they didnt have them .
Cody Heasley
★
☆☆☆☆
Edited a year ago
Hit a deer last winter with my truck took it to them and got it back with a bunch of issues. Tire was rubbing the bumper and the a.c. didn't work and a check engine light. I brought it back they fixed the bumper "fixed the check engine light and a.c" now I have to put coolant in my truck all the time and the a.c. already stopped working and my fog light they put on is about to rattle out of the truck. Literally can't seem to fix anything but put a band aid on it and hoped it worked. Manager says obviously it's leaking antifreeze but he doesn't know from where remind you I never had any of these issues before. Noted I have never had any missed calls from Scott so I dont know how he could have reached out. Last time we spoke he said put antifreeze in it.
Benjamin Herrera
★★★★★
Edited 4 years ago
They were fast, friendly and cared about the repairs. It got done a lot sooner then expected. Great job. Posted a before and after pic.
Lindsay Becker
★★★★★
2 years ago
Gerber did a fantastic job with my vehicle. Not only did they get my car in quickly but repaired it and got my car back so clean! It was a great experience. I would definitely recommend them and use them again if needed! Thanks Gerber! Keep up the great work!
Susan Richardson
★
☆☆☆☆
Edited a year ago
I am writing to express my disappointment with the service I have received. Despite my repeated attempts to contact your team, I have not received any response regarding the status of my vehicle. The lack of communication and the extended time it has taken to address my concerns are unacceptable. I trusted your company to handle my vehicle with care and professionalism, but the unresponsiveness has left me frustrated and dissatisfied. I urge you to address this issue immediately and provide a clear update on the progress of the repairs. NO ONE HAS CONTACTED ME!
ChristopherW
★★★★★
5 months ago
Excellent work. Communicated often and completely. Explained limitations and showed results, offering suggestions. 30 day guarantee.
Sarah m
★★★★★
10 months ago
So I have seen bad work on repairs for body work so when I looked for a place to go I really looked around at reviews and scouted out the better places. I’m glad I chose watertower court because I think they do a great job. You really can’t even tell the difference and there’s no wax swirls or faded paint. They do a great job and I’ll keep going there as long as they have the availability
Sam Wilson
★★★★
☆
8 months ago
Historically, they have done very good work. My past two repairs, I had to point out misaligned parts. They fixed them right away, same day, but my time was wasted with unnecessary trips. Everyone I've dealt with has been very friendly.
Robert Miller
★
☆☆☆☆
2 years ago
One of the worst places ever they painted over rust and not the paint is bubbling and the manager there Scott Decker refuses to fix the paint customer service suck waste of money. Do not take any vehicle there.
Michele Richardson
★★★★★
a year ago
I was hit in a parking lot and took my car to Gerber for a quote. Zach was very efficient and friendly and had me on my way in no time. I later dropped the car off for the needed repair and Gerber even arranged for me to get a rental car. Two days later I dropped off the rental, which they took care of returning for me. The car looks great, the color match is superb! Thanks to everyone at Gerber for taking such good care of my car. Special thanks to Patty for handling the rental and all the financials. I highly recommend them!
Andy Yates
★★★★★
8 months ago
Alex and the entire team here were excellent. They provided an informative and thorough analysis of my vehicle damage and the repair process, constantly staying in communication. There were no surprises: they proactively called about every part and issue. The vehicle looks like new, and I highly recommend them!
Kari Reen
★★★★★
5 months ago
Wow does this place go above and beyond for their customers! Scott and Patty were so helpful! Alex did a great job on my quote and I couldn’t be happier with the service I received. Highly recommend!!!
ysmael n Carmela godoy
★★★★★
Edited 2 years ago
I recently took my car to Gerber Collision for a minor collision repair. I was very impressed with the service I received. Omar was friendly and professional, and he explained the repair process in detail. The work was done quickly and efficiently
Kellen Keck
★★★★★
2 years ago
Just had our truck repaired here after sideswiping a deer back in June! Hood, bumper, both passenger side doors, and the bedside had to be repainted and dents fixed. Just got it back on Friday and it looks great. Friendly staff even had worked with Enterprise to have a rental vehicle waiting for me when I dropped the truck off. Got it back on time and couldn't be happier with how it turned out. Great job Scott and staff!!
Cecil Fitzgerald (Psychodad45)
★★★★★
2 months ago
These guys took good care of my truck and I had a deer run into side of my 2018 Ram 1500 sport damaged my fender my door cracked back of head light from moment I dropped off they kept me informed on ever step and the end product was awesome they did a great job at affordable price thank you.
Abby VanOtteren
★★★★★
5 months ago
I was referred to Gerber by Romeyn Towing. He promised that Gerber would take care of my car and that was an understatement. Each employee asked about my wellbeing and stated their regret for my car accident. I was treated with respect and kindness. I was updated frequently on the status of my car repairs. My car looks brand new now. I will refuse to go anywhere else because Gerber provided an exceptional experience
Amy Johansen
★★★★★
3 months ago
Unfortunately, I was in accident that ultimately totaled my car. I went to retrieve my license plate and other personal property. Patrick was so kind and helpful. He not only got my license plate for me he also looked at another car of ours that needed a little care. I can’t say enough nice things about Patrick. I truly appreciate the extra care he provided. Highly recommend this business.
