Gerber Collision & Glass

J

★★★★★

6 years ago

We did business with Gerber Collision in Bixby. They were referred to us by our neighbor. This company is top notch. We were taken care of from the moment my husband walked in to get an estimate through the entire repair of our vehicle. These people go above and beyond. This is a professional group of people. Best customer service we have encountered since moving here. Thanks to Charlie and his staff. Will always recommend.

Lado Ramsey

★★★★★

Edited a year ago

So I just came back to this location and the manager Jay was so helpful and nice and he gave me so much helpful information that I wish I could leave a 10-star review. Highly recommend these people! Jay deserves a raise

Josh Hyman

★★★★★

9 years ago

Was rear-ended, and this shop was on the short list of preferred locations by my insurance provider. Excellent customer service, work completed approximately 48 hours ahead of schedule, and constant text/call updates on status - which I greatly appreciated. Found out that they also warranty their work for the life of your ownership of the vehicle. Couldn't have asked for a better experience! Terry and Jessica were incredibly helpful.

John Kantowski

★★★★★

3 years ago

Took my car in for some minor body repairs after purchasing a used vehicle. They were excellent and went above and beyond to make sure my vehicle was in great shape. Would highly recommend using them for whatever repair needs you have.

Bill Fiore

★★★★★

2 years ago

My truck was returned today. Excellent job. They sent regular texts with updates on the status and completed the repairs sooner than estimated. All of the personnel I encountered were polite and professional. They even cleaned the interior! I’m very pleased.

Stefanie Shields

★★★★★

a year ago

I had my car repaired here, the customer service is top notch! Christy and Grant are amazing as well as everyone in the shop. I won’t go anywhere else to have my car repaired. If you need a dependable company with excellent communication this is your place !!

Emily Archibald

★★★★★

7 years ago

My experience with Gerber was excellent. They communicated well, were super friendly, and they finished my car way earlier than the insurance estimated. They swept the floors of my car and washed it before returning it to me. And the General Manager replaced my bumper (instead of filling it) without charging me (or the insurance) the difference in price. They even reminded me to get my garage door opener out of my car before dropping it off! Really satisfied with my experience.

Mindy Newsome

★★★★★

8 years ago

By far the best, most friendly, helpful people, I have ever had to deal with. Not only were they able to fix my truck way ahead of schedule. And help me get a rental car fast because of the insurance company dropping the ball. My truck looks as good as brand new. I was kept up to date with texts and phone calls on the progress of the repairs. Which made me very happy with the service I received. The awesome, kind, courteous, and professionalism of the staff was excellent. I would highly recommend everyone I know or that may ask me about car repair. Also i just want to give a big Thank You to all the wonderful people who work at Gerber in Bixby. yall made a horrible and stressful situation, a wonderful experience. I could not be more grateful. Ty

Page Stalcup

★★★★★

7 years ago

Just had a fantastic experience with Gerber Collision & Glass. They had my bumper cover is back to brand new within a day. It really looks amazing. They worked with the insurance company and the rental car company to make everything super easy on my end. When they did my initial estimate they noticed my license plate and went out of their way to thank me for my military service which was nice. They even cleaned out the inside of my car for me which I definitely wasn't expecting considering I have a pup that sheds like crazy. A+ experience for sure, thanks guys!

Lynn Martin

★★★★★

3 years ago

Unfortunately, I was involved in a vehicle accident with a deer running into my car driving down 71st. Luckily nobody was hurt, but the passenger side of my car was pretty damaged. I chose Gerber for the body work on my vehicle and after the initial $6,000 estimate they began work on my vehicle. They are very professional keeping you informed of the status of your vehicle every step of the way. They even finished my vehicle 5 days ahead of schedule. Going accident-free for years I had no knowledge of which body shop to choose after my accident, but convenience of location and hours I chose Gerber and I'm glad that I did. The quality of work is superb and when I picked my vehicle up you would have never known it had been in an accident. Thank you Gerber for turning a very stressful situation into a smooth pleasant process.

Lea Foster

★★★★★

7 months ago

I want to extend my sincere gratitude to the entire team for their professionalism and courtesy throughout the entire process, from initial contact to vehicle retrieval. The office staff provided exceptional customer service, exceeding expectations and setting a new standard for customer relations in Tulsa. I commend the team for their exemplary business practices. Furthermore, the quality of the vehicle repairs reflects the same high standards of professionalism, and I extend my appreciation to the repair team for their dedication and skill. I am impressed with the outcome and commend the team for their collective efforts.

Monika Edwards

★★★★★

11 months ago

I dropped my truck off last week for damage to my front end. The professionalism and quality that My truck has gotten is beyond my expectations. They have been very good at communication with each step of the way, and my truck looks brand new. Thank you for the great experience you guys have shown me. Highly recommend to anyone.

Sarah JaQuay

★★★☆☆

5 years ago

I came in for a free estimate and the ladies were extremely friendly and welcoming. The men didn’t really even acknowledge me as they walked by a few times. I would recommend based on how the receptionist and how kind the lady who gave me my estimate was and her attention to detail. I wore a mask and no one else had one on but at the time there were only four people in offices and there was only me and one gentlemen in there as customers.

Mandy Goodnight

★★★★★

2 years ago

Gerber Collision was amazing! I hit a deer right before Thanksgiving. Gerber was on the list of preferred collision companies that State Farm sent me! They had my car fixed in 3 weeks, always kept me updated on the progress, parts they were waiting on, etc. I felt like I had a brand new car when I picked it up! Thank you Gerber! I would definitely recommend.

Jadan Graves

★★★★★

6 months ago

I had an amazing experience with this auto body shop! From start to finish, the team was professional, friendly, and went above and beyond to make the process smooth. They got my car repaired much faster than I expected, and the quality of the work was outstanding, the car looks brand new again! Kristi and her team did a great job and kept me updated every step of the way. It’s clear they truly care about their customers and take pride in their work. I highly recommend this shop to anyone who needs reliable repairs and excellent customer service.

Bentley Boncaldo

★★★★★

2 months ago

I came here about five years ago after an accident. Just recently, a huge paint chip came off my hood in a car wash. It turned out the mechanics previously here charged me for a brand new hood, when I had actually received a damaged hood with a large area of body filler placed to cover everything up. Jay, the manager of this location, honored the lifetime warranty, no questions asked. In two or three days, him and his crew replaced my hood and got me my car back, free of charge. It’s not the type of service I’ve grown accustomed to receiving at an auto body shop. They took a difficult situation and completely put me at ease. I couldn’t recommend and appreciate this team enough. Shoutout to Amber at the front desk as well. She was always very kind and courteous.

nicholas parks

★★★★★

a year ago

I just picked up my 2020 suburban and we are absolutely impressed with the work that was done to our vehicle. We were t-boned and the damage was pretty extensive. It looks brand new again! It was also finished a week ahead of schedule so we're able to return our rental car in early and get money credited to us back for that. Also, they called us every Tuesday and Thursday to give us updates even if there were no updates (still waiting to recieve parts order) . I thought that these updates were excellent customer service and what sets Gerber apart from other collision companies. Great job guys!