Golden Valley Auto Body

Alena Dotson

★★★★★

6 years ago

I am extremely happy with the work done on my car. I asked them if they would replace my fog light since they already had my bumper off if I brought the lights to them since mine had been burnt out for 2 years. They did that for free. I told them I would pay them if they would fix my headlights because they were so fogged. They did that for free as well. My car was T boned and it looks fantastic. I will definitely be back they went out of their way for me and I appreciate it so much.

Kristen bell

★★★★★

5 years ago

I got in an accident and it was the other drivers fault, insurance got involved and sent me here. I thought I wouldn’t get my car back for months, and it would be forever. However I was wrong and very pleased! The customer service was spot on, they communicated with me every step of the way, if there was a change in plans or there were ahead of schedule they let me know ASAP! Very happy with everything, and only took about two weeks.

530mustang_ Bryanneal

★★★★★

4 years ago

Amazing people and the way the treat there customers is absolutely phenomenal if I have any other body work I need done on my car I will definitely be taking my car back to them. They kept in contact with me and lmk when it would be ready to pick up. Could only give 5 stars but if I could I’d give them a 10 star because I’m very very happy with the work they performed on my vehicle. thank you golden valley auto body for your wonderful service!

Jared Hastey

★★★★★

8 years ago

Everything about my experience was excellent. I got a scratch in a parking lot on one of my doors. I made the appointment online, came in for the estimate and Kelly took a look and said it could be buffed out. I left the car there for an hour and came back to the scratch being completely gone. They are amazing. I cannot recommend them enough.

Cortney Nickel

★★★★★

5 years ago

I had to take my car in to get some body damage fixed. Golden Valley did an absolutely AMAZING JOB! They provided me daily updates on my car and were so friendly, knowledgeable and helpful. I love how my car looks now. It looks brand new, drives great and I'm definitely recommending them to anyone that needs any work done to their vehicle whether it's thru insurance or out of pocket. Thank you so much to everyone that helped make my car look new again and for dealing with the other parties insurance. You all are absolutely amazing!!

Ruby

★★★★★

2 years ago

I brought my 22’ Civic in to get work done and everything was and went smooth. Very great customer service. And to top it off my car came out spotless. They detailed it inside and out! I will definitely recommend this Body shop to anyone!

Reba Gowin

★★★★★

3 years ago

Kelly is very experienced and professional. Their staff is professional and kind and helpful. They helped me work with my insurance to get the job done right! They communicated well and when parts came in damaged even though they could’ve probably just put them on there without me even realizing you’re noticing that’s not what they did they made sure they re-ordered the part and even though there were shipping delays they were working extremely hard to make sure it was a timely repair. I am extremely satisfied with their service I would definitely go back and I highly recommend them as well

S P

★★★★☆

5 years ago

I was involved in an accident in October and AAA provided me a list of places to go. I was skeptical to take my car to any shop in Yuba City and thought I should just look for places in Sacramento just because it is a big city and they probably get high volume of cars compared to this town - hence more experienced. At Golden Valley Auto, my car took little longer to repair than the estimated timeline, but they kept me informed and were being professional about it. Past the repairs, there were some issues around the repaired wheel and I had to take the car back to the shop because they guarantee the repairs. They quickly fixed the issue and got me my car back the same day. They also arranged me a rental for the hassle. The paint job and the overall aesthetics of the car look well. I really don't care about how the car look from outside and I am more worried about the engine and transmission quality -- so far that has been great. I feel like my car is in the same condition as it was before. I would recommend Golden Valley because because of their friendly customer service and professional manner of conducting business. Golden Valley tries to accommodate you in every manner. The only thing for which I took a star off is....well...no one had a mask on at work - that includes the front desk attendant. I know people have different opinions about it and I respect that, but some customers may not feel so good about it given the Covid situation in our State and Country.

Lilith Blancett

★★★★★

a year ago

Fast friendly service. Fixed the front end perfectly after I hit a deer. My car was dirty inside and out and they even cleaned it. They went above and beyond. I Highly recommend Golden Valley Auto Body.

Alexa Griggs

★★★☆☆

a year ago

Okay... customer service, the process to just get a estimate is more of an issue when you want to find out how much it will be as they have to get all the information they can about the car including pictures. (Anywhere else it wouldn't have been like this) I wish they would have reminded me about my upcoming appointment, that would have been helpful. With some security issue the part I had been waiting for had been over a week when they said they'll lmk when it came in. If I would have not followed up I felt like I would have waited even longer just for a call back. Since originally it was supposed to be there a few days after my estimate. Also maybe I should have just replaced the part myself but even then it should not have been more than $100 that took only 15 minutes. So with the overlong wait on the part that was not my fault, I should have gotten the price down or something. Yeah my window is fixed but I did not leave satisfied.

Joel Bueno

★★★★★

Edited a year ago

Good, trustworthy, and competent body shop. I recently got rear ended and had multiple friends recommend this place. I see why. Super professional, knowledgeable, and friendly. They kept me updated on not just repairs but also dealings with insurance carrier. They also have a cool feature where they text me updates. I'll definitely return and recommend. EDIT: Just used them again in 2024. Same excellent service!

Jeff Kritsky

★★★★★

a year ago

Extremely happy with my experience at Golden Valley. From the follow up calls to keep me informed of my cars repairs. To the end result, I'm completely blown away. My car looks amazing and was delivered to me completely detained. I was blown away buy their customer service and end result. Some businesses run like a well oil machine and Golden Valley is that business.

Nene Swetzer

★★★★★

11 months ago

I accidentally broke the mirror on the side of my car by hitting a garbage can and I took it to this place to get it fixed. They are amazing the service is great. Very affordable I won’t hesitate to take it back for future repairs

Dianna Taylor

★★★★★

a year ago

Went to them after a recommendation from a popular dealership recommendation These people are SO nice and to help me save some money, they were able to fix my problem temporarily till I can actually get the full amount for them to repair it properly. And to top it off, he didn't charge me for the "temporary " fix. Like other businesses, they weren't out for the money. I WILL be coming back!! AWESOME, folks!!!!!

Angel Reynoso

★★★★★

6 years ago

I have had several personal vehicles repaired here and I'm always more than happy with end result.

donald trump

★★★★★

2 years ago

Brought my black 2001 Dodge Ram 1500 to Golden Valley after a tree fell on it. Didn't have high expectations, because after an accident it never seems to be the same and I was surprised. They did an excellent job. I highly recommend this place to anyone who wants a quality job with a place that listens to you and does the job right the first time. Thank you Kenny and all others who work there. 100% quality. 100% professional.

B B

★☆☆☆☆

3 months ago

Im deploying and now my partner doesn't have a proper car to drive. They didn't properly take our information, didn't reply for weeks at a time (still no response), didn't properly address what we needed, and overall just, do, not, care. If you're reading this, the trip to San Jose where the best body shops in NorCal are is worth the trip. Don't waste your time here like we did on something simple like a peeling body panel and misaligned trunk/bumper clip.