About Business
Goodhood of Ypsilanti brings expert Car Repair solutions to the local community in Ypsilanti, MI, Ann Arbor. From Car repair and maintenance service, Auto air conditioning service, Auto parts store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Ypsilanti, MI appreciate their attention to detail, leading to a consistent 4.7/5 rating from 154 reviewers. By focusing on the specific requirements of the Ypsilanti, MI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Ypsilanti, MI and beyond.
Google Reviews
Sai Sruthi Venkataramanan
★★★★★
6 years ago
Got a brake replacement done on my German car right in my carport. Great service-super convenient! The tech was professional, and experienced. He worked on my car despite the rain! Overall very happy with the service.
Michelle Lopez
★★★★★
2 years ago
Came out same day and fixed my car. Diagnosed and repaired vehicle same day. Excellent service and repair work. Fair pricing. Will definitely use again.
Rusty Mantooth
★
☆☆☆☆
3 years ago
Awful experience with this company. My first appointment "didn't go through". I had a screen shot of it. Which was nice because they do not notify you of ANYTHING, until the mechanic is on his way. The second appointment, the mechanic text me an hour after he was suppose to be here to let me know he was on his way. I couldn't stay so had to reschedule again after waiting around all morning. Not sure what the point of having a mechanic come to you if you have to wait 4 hours for them. The 3rd appointment someone actually came and was within the time slot. Looked at my car, tried to tell me I needed work I didn't need and gave me a huge bill. $1600 for something i got done at $400 a month after, AND had an oil change in that $400... I know I didn't need some of the fixes suggested by FixMyCar because I had JUST had them done a month before, and other mechanics since have said im good. When i called to cancel my membership with them and told them how much they were charging me for parts that i could look up and see.... they took $600 off my bill lol literally took over 1/3 of my bill off because i pointed out they were charging me $90 for a $12 part. Took out certain parts BUT KEPT THE LABOR THE SAME lol The labor they charged was literally more than my entire bill to fix my car from another shop. Overall, this company charged me $60 for a visit and 1 month membership to try and rip me off and then proved they were trying to straight rip me off after i called them out. Like he knew it happened. Don't waste your time or money.
Tanya Smith
★★★★★
4 years ago
Great Service! Manuel showed up early, was thorough in his inspection, got the parts and repaired my vehicle promptly, and didn’t leave until he had explained all the services. He was very professional and capable, and I would highly recommend him.
Robert Dunman
★
☆☆☆☆
2 years ago
THIS REVIEW IS FOR THE ALLEN LOCATION! I wish I could give them a zero. I am very displeased with their services. I called them and scheduled an appointment with a mechanic after finding out my serpentine belt may need replacing. The appointment was supposed to be between 3pm -7pm. The mechanic showed up at 7:22pm, didn't call or text until he pulled up. He didn't show any remorse, he just said I went across the street. He first looked at my alternator and told me it looked good, didnt look old or dirty, not sure how he saw that because it was night time. He then changed my serpentine belt, he didn't show me the old belt just put the other one on. When he was finished my car still didn't start. He told me I needed a new battery and to get power steering fluid for my car, eventhough he didn't check the gauges. It turns out that my 2007 Toyota yaris is an electronic power systm, not hydraulic so he almost really messed up my car. I bought a new battery as well and the battery light was still on. I had Auto Zone run a diagnostic and they said it was the alternator. Good hood reached out to me for a review, when I told them what happened they said they would make it right and have a free diagnostic set up. After about 7 calls to them I finally got Heather back who told me that they would charge me $90 for the diagnostic if it turns out not to be their fault. Like I'm a mechanic. They are manipulative and just want your money! Stay away from them. My car still isn't fixed and I'm out of money for a serpentine belt that I didn't need.
Daisha Rene
★★★★★
6 years ago
FixMyCar is the best mechanic service ever. They come to you and provide quality work. No issues and at great prices! I’m so thankful for the service that Ralph provided. He was able to fix my Honda 1998 which was sitting in my back yard for over 3 months and it runs like new. 😊 Thank you FixMyCar and Ralph B.
Jordan Smith
★★★★★
4 years ago
I will always and forever go to fix my car with my car troubles. Ms. Teresa is so kind and friendly and really makes sure that the scheduling was easy and that all your needs were met. Mr. Tim is a amazing mechanic. 5 Stars off top
Denise Wallace-Dennis
★★★★★
4 years ago
Teresa is great, she was very patient and understanding, she explained things to me, Tobias the technician was also great he took his time and explained and showed me the problem with my car. Even though because of company policy he could not repair it. He told me what was wrong so that I can go and tell a mechanic without the expensive guess work and not getting to the problem fixed. Thanks guys I will keep your number and I will recommend you guys.
Trisha Dale
★★★★★
5 years ago
Our mechanic Ben did an excellent job replacing the radiator and top hose on our 1997 Chevy Suburban. He came prepared with all the parts and coolant to do a quick uneventful replacement. Great work especially for the price. We will definitely use this company again. T.Dale
Sam Nouchanthavong
★★★★★
3 years ago
Found them online while browsing. Was skeptical about using their services at first. But when the fixmycar team responded promptly and answered all my questions I felt at ease. Booked a repair for the next day and the mechanic Ed came within the time frame and finished the repair within 30 minutes. Everything went smoothly and was a great first time experience. Thanks to the fixmycar team in Texas.
George Isaac
★★★★★
4 years ago
Sean was knowledgeable, persistent and went above and beyond. Very professional. Even had a seat for me to sit and wait. He did a great job on my power steering pump. He even helped me change a flat tire, FOR FREE! He's awesome. Definitely using this service again.
Cherel Cairns
★★★★★
6 years ago
Eric came to my house to inspect and advise me regarding my brakes. He was on-time and very professional, friendly and knowledgeable. He took time to show me the parts, issues and we discussed all the options before he continued with the repair. Overall I was very pleased with FixMyCar and would not only call them again for future vehicle maintenance, but I would recommend their services to my friends
Kevin Franco Valle
★
☆☆☆☆
a year ago
I booked a service online for calipers, break pads and rotor replacement. The technician who arrived was very nice, but did inform me that the system had only quoted me for break pads and rotor. Heather from their main office called me, and in so many words accused me of lying, saying the system did not make a mistake, I did the mistake and I had no proof even though I told her I had the PDF to prove it. I have attached a screenshot of the appointment I booked as proof. It seems to me that when this system works, it works, when it doesn't work, they are not willing to acknowledge their part on the issue or work to fix it. I would not advice against their service necessarily but would be ready for poor customer service if things don't go the right way. Edit: to one star, response from the owner says it all. I did tell Heather that I had no interest in arguing. My request was to not be charged a cancellation fee as this was their systems error, she told me it was my fault. I told her I would just post my review and move on. She gave me some weird speech about how it would not be "honorable," which is weirdly reflected in her patronizing response below. Finally Heather did hang up on me (which I note to have happened to other people in other reviews). Again, I cannot speak of the service (which have a lot of suspicious reviews from Texas?), but customer service is subpar. I would steer away, many more options in town.
Kevin Rios
★★★★★
2 years ago
I have had Goodhood of Ypsilanti do my car repairs on a couple occasions and every time they have delivered an amazing result. I cannot fault them at all and highly recommend them. The Technician that came to do the work today did a fantastic job, if I could rate 10 stars I would. Thank you.
Joseph Elliott
★★★★★
4 years ago
My power steering line sprung a leak, and they had my car fixed within a few days. Thanks to them coming out and doing the repair on site, i never had to deal with the danger of driving to an auto shop without power steering. The price was fair, Tobias did a great job with the repair, and all of the staff I dealt with were super friendly and helpful. Can't recommend them enough.
Andrew Green
★★★★★
a year ago
Tobias is the man to go to in AA,Ypsi and surrounding areas. Not only was he professional but was completely honest and welcoming. Gave good information and even though weather wasn’t cooperating he still came out to check on things. Highly recommended!
Mean Mintra
★★★★★
Edited a year ago
The mechanic came to my home conveniently and knocked out all of the major issues I was having with my vehicle. He replaced my starter, and radiator that had cracked, gaskets, and put fresh coolant in. The mechanic also came back and fixed the problem I was having with my A/C, now it is running ice cold. Will continue to recommend this company, thank you. It is very rare to find an honest and reasonable company like this one.
Genevive Remsing
★★★★★
2 years ago
Tobias was my mechanic. He was super nice and knowledgeable. My car was up and running by the end of the next day after sitting in my driveway for 2 months because I wasn't sure what was wrong with it but couldn't drive it to a shop. The diagnostic service is extremely well priced as well, every shop within 5 miles of me quoted me $120-$180 just to look at it, not even fix it but good hood only charges $90. I also didn't feel pressured into any services I didn't want. I'm seriously considering joining the membership program as well because of how great of a deal it is. If you're looking for fair, honest, and kind mechanics, GoodHood is the service to use! :)
Byron Geotting
★★★★★
a year ago
I tried Goodhood for the first time today, and I'm thoroughly impressed with their service. Their response time was lightning-fast, and their mechanics were both professional and friendly. Not only did they address the primary issue efficiently, but they also took the time to assist me with a few other minor problems. Their pricing was extremely reasonable, especially considering the high quality of their work. I highly recommend Goodhood, and they will undoubtedly be my go-to choice for all my automotive needs moving forward. Well done, Goodhood!
AJ
★
☆☆☆☆
9 months ago
I was charged for someone to come out and tell me he couldn't fix my car, it needed to go to a shop. When I took it to a shop, I found out that it could have been fixed by any competent mechanic WILLING to do the work. I tried to work out some kind of a refund sine their mechanic failed to do the work he was sent out to do and they ghosted me. Don't recommend this outfit, find a good local shop, the convenience isn't worth it if they waste your time in the end.
