Reviews
Julieta Garcia
We went in to check out a weird noise with the car. Wally checked it out, showed us exactly what caused it, and gave us a quote. Very professional, no pressure, and a real pleasure to work with. Definitely recommend.
★★★★★ a month ago
Ashley Clarke
My car had two tires that kept going flat. I called around to other locations. Nobody could help me. Called here at the Goodyear location and I called early in the morning. It took a few hours to get a phone call back. I had to call them back. I was the only issue but getting the car there they fit me in on New Year’s Eve, which I’m so thankful for They looked at the tires. They fixed them up, took the nails out of them and they were so wonderfully polite even a wonderful man in the waiting room and we had a very long conversation. Definitely go here.
★★★★★ a month ago
Rach Houston
★★★★★ a month ago
Briana Harris
If I could give this place 0 stars, I would! I came in to have my plate put on my vehicle. After 45 minutes, the car was given back to me but with a HOLE in my floor!! I do not smoke or have any open flames in my vehicle at all. I do not have passengers in my vehicle. I know there was not a hole prior to giving them the key because I went to go into my glove compartment right before the pass off. Upon speaking with the manager, “DON Nickle” which I believe is a fake name, he states no one was in the vehicle. Then says, no one was in the passenger seat. He states “Adam Owl” only pulled the car in to put on a plate and brought it back out. He did not see anyone in my car. I advised him that majority of the time of me being in the shop, I was within view of his office and not once did he turn around to see what his crew was doing because he was on the phone with an employee. I asked, “did you do an inspection on my vehicle, yes or no? Because when I walked outside towards my car, Adam was kneeling to my car and charting.” Don says yes, they do an inspection on all vehicles. I then reiterate the statement he said before, “Didn’t you say that you guys did nothing more than put plates on my car? Then that makes both of your statements inaccurate. Not only did you not check to see what your employees were doing but you also lied about the inspection, expecting me to not know what you were doing to my vehicle while I waited. The manager can’t keep his lies straight and needs to be replaced. I WILL be calling coporate!!
★☆☆☆☆ 2 months ago
Bec Burroughs
Great service! Friendly staff!
★★★★★ 3 months ago
Sam R
Goodyear is a great company mostly. But I have a bad experience with this East Peoria location. The staff seemed nice mostly but the one who serviced my car was deceptive and had terrible work ethics. He changed rear plates bulbs but did not snap the fabric under the trunk shut. It was open and hanging. The bulb bracket was broken. Luckily he left it on floor of trunk and I snapped the 4 buttons in place myself. I also am using tape to hold bracket under the bulb. The worst news is MY CAR IS SAYING MATENIANCE REQUIRD JUST 7 DAYS AFTER THEY DID OIL CHANGE! ! THE OIL LEVEL IS LOW ALREADY. Go there at your own risk.
★☆☆☆☆ 3 months ago
frankie pruett
This place great got there at about 6:30 (they close at 7) needed a new tire and it put on my car the got me right in got it on . Very friendly
★★★★★ 3 months ago
Missy Spear
Terrible customer service. I had an appointment to drop my car off for an oil change and tire rotation. I waited for over 10 minutes while listening to two employees in the garage just chatting it up. They missed 3 phone calls while I and another person was waiting. The other person was there for over 20 minutes waiting to be helped. When I told the gentleman that I had been waiting for over ten minutes he said “ok”. I informed him that I needed to get to work. He appeared as if he didn’t care and told me this is his first day back and he was finding out what was going on. I looked at him and told him he had customers waiting, phones ringing and from what I heard of the conversation they were just shooting the shit. He again wasn’t pleasant from the start and didn’t care one bit about inconveniencing paying customers. They have officially lost a customer and the entire family that has been going there for years.
★☆☆☆☆ 4 months ago
Jacob Nora
dropped off vehicle at 8am for oil change, had to wait when i came back around 4 because it was not ready. low price tho.
★★☆☆☆ 4 months ago
David Norman
these guys do a great job and always treat me fair I take all of my vehicles there specifically for alignments and all of the staff is alwasy helpful!
★★★★★ 5 months ago
West Pyle
★★★★★ 6 months ago
Seth Cooksey
★★★★★ 7 months ago
Chris Stokes
A++++ good service
★★★★★ 8 months ago
Stefon Jackson
I came in for a simple tire plug and ended up waiting almost a hour for that mind you it was like 1 car ahead of me and they left shortly after I got here.. they just move very very slow..
★☆☆☆☆ 10 months ago
Dennis Mason
They were very helpful and did a great job ..would recommend them to anyone ..thanks ..
★★★★★ 11 months ago
Donna Dalrymple
They told me I needed a new battery and so far my car has started in this below o wind chill weather.
★★★☆☆ a year ago
Chrissy
They were very helpful and was able to give me my doordash discount without having to order online. They also made room for me the same day, so I could get back on the road making money. I definitely will be coming back in two weeks to buy my other two tires!
★★★★★ a year ago