Goodyear Auto Service

Taunya Harmon

★★★★★

7 months ago

I came into Goodyear needing a full set of tires, alignment, oil change, and diagnostics, basically the full works. I knew I’d be there for a while, but what I didn’t expect was the outstanding service I received from Johnny. He was the only one working and still managed to juggle everything with a calm, professional, and genuinely positive attitude. Johnny was friendly, patient, and beyond helpful, not just with me, but with every customer that walked through the door. He made everyone feel seen and taken care of. You could tell he really cares and takes pride in what he does. In a time where great customer service feels rare, Johnny is the exception. He turned what could’ve been a long, stressful day into a smooth, pleasant experience. Goodyear is lucky to have him, and I’ll definitely be coming back because of the way he handled everything. If you stop by, ask for Johnny, he’s the real MVP! Thank you JOHNNY I APPRECIATE YOU

Tranaja Dixon

★★★★★

6 months ago

I got sent to Goodyear by CarMax. I was greeted by the store manager Mr. Dwayne, immediately great customer service. He communicated with me how the process typically works. Mr. Dwayne got all four of my tires replaced by CarMax, & in a timely manner. I would most definitely recommend the Goodyear on Ogeechee Rd!

Jimi Meuse

★★★★★

Edited 2 months ago

Dwayne Halsey as Store Manager showed kindness and was courteous as his team again took care of my tire situation swiftly. He is trustworthy with his recommendations of work needed as well as best tires to use based on the vehicle’s use pattern. They have been taking care of my cars for now 3+ years and so glad I found this establishment. Highly recommend!

Carl Kathry

★★★★★

6 months ago

Had a blowout on I 95 north in Georgia. We are elite members of the Good Sam Club since 2015. Good Sam was unable to help us although they advertise 24 hour roadside service. The first Good Sam representative, said, “ Help is on the way .” Received another call from Good Sam stating they were unable to find assistance and we would have to stay stranded on the side of the road overnight. We ended up at the Goodyear Tire & Rubber at 5704 Ogeechee Rd. Savannah. We received prompt service and quality care the following morning. While I hope you never end up in our situation, if you do, go see thee very capable people at the Goodyear store. Five stars all around for service, personnel, and quality of work. They literally got us in and out in no time at all. So very grateful for the employees at this location and the pride they take running this business.

Beth Lapinsky

★★★★★

a month ago

Dwayne and Aaron were awesome! They got me in at the last minute before we had to travel. They saved the day with patching my tire the morning we were traveling. Couldn’t recommend them more!

Jonathan Rivera

★★★★★

2 months ago

Arron was a tremendous great help!!! I know he was extremely booked in the shop, but the fact he managed to go out his way to squeeze my car into help me with the issue with my tire and very grateful for that. That’s what customer service is about

Amber Kimbrel

★★★★★

a month ago

Love the people here at Goodyear! Dwayne is so nice and Aaron is an awesome new addition to the team! They got me taken care of and did not try to upsell me something I don’t need. Love it!

Matney

★★★★★

3 weeks ago

Aaron, thank you so much for the fabulous customer service! You were swamped today and still had a big smile, fun stories to share and great recommendations for local places to eat. Appreciate you!

Bettina Tate

★★★★★

4 months ago

Kudos to store manager Dwayne H. and his team! My son needed 4 tires, but there was difficulty removing the lug nuts. Dwayne and his team worked diligently to remove them and get the tires put on. I appreciate the awesome customer service we received from Dwayne and his team. I am also grateful for the time Dwayne took to explain the process of the work completed and the warranty. He also suggested additional services for the future. I'll definitely do business with them again.

Cox Eric

★★★★★

3 weeks ago

The service team is always great. Dwayne the store manager is great at taking care of his customers for sure in everyway possible. I recommend any and everyone to go in and get the best and fastest service.

Michael Piester

★★★★★

3 months ago

This location was amazing, they were about to close and were kind enough to let me in last minute. I didn't have an appointment, They replaced a valve cap super fast, and ended up not even charging me for it. This was truly GREAT customer service and im definitely coming back. Austin the tech was amazing, and Dwayne was very welcoming and helpful. Highly recommend these guys.

Joey Crook

★☆☆☆☆

a month ago

Went for a screw in my tire because they are under warranty. Came out telling me that my battery failed thier test that I DID NOT ASK FOR. You have no reason to open my hood for a screw in the tire. Tried getting me to replace a perfectly good battery for $350 for a screw in a tire. Then the tire was only inflated to 35 PSI when the tire requires 50. I am a basic mechanic so if they tried getting one over on me, what will they do to a basic customer. I do not recommend this place unless you wanna get scammed.

ALEXANDRA MURRAY

★★★★★

2 months ago

Dwayne and Shayne were amazing .fast, professional, and genuinely kind. I came in stressed and unsure how I would afford a new tire, and Dwayne took the time to check my account and found that I had insurance, which was a huge relief. They were also very military-friendly, respectful, and understanding. Excellent service all around Goodyear is lucky to have them!

RLL

★★★★★

a month ago

Best service ever! We were traveling pulling a 30’ travel trailer. Had a tire go bad on the trailer. Called this service center and spoke with Dwayne. He was so friendly, knowledgeable and accommodating. He gave me a quote and told us to come in. When we got there, Aaron checked me in and was just as friendly and knowledgeable. The technician got right on it, and we were on our way in hardly any time at all. I still can’t believe how easy this whole experience was; and how nice the staff is. Goodyear, you hired some amazing employees at this location. Wish all customer service was like them. Thanks Dwayne and Aaron!!

David Johnson

★★★★★

3 weeks ago

Aaron is outstanding! Came in with no appointment for a set of tire for my daughter's car and he went over each tire option they had available. Then explained the insurance for the tires. I believe so much that Aaron would and will make a amazing store manager! I will only want to be dealing with him for the future.

Quay’s Entertainment

★★★★★

a month ago

Dwayne was so helpful! I came thru for service unexpectedly headed back home to Atlanta from a work route in Miami. Even though I was a walk in, service was still given in a pretty fair timing. I don’t know much about cars but with my description he helped me to see what exactly was going on! He showed empathy to the fact that this was impromptu repair and I really needed to get home so he gave me the option to finance my service after I expressed my concern of the expense. He didn’t just tell me what was going on but he allowed the technician to show me the problem. Whenever I’m in Savannah again, this will be my place for service. Good guys here, 5 stars certainly.

Jessica Salaverria

★★★★★

3 weeks ago

I had a great experience at Goodyear. Aaron took excellent care of me and was incredibly knowledgeable about the products and services. He walked me through my options, made sure I understood exactly what I was getting, and answered all my questions with patience and clarity. The whole process felt smooth and professional. Overall, they truly went above and beyond.