About Business
Goolsbee Tire and Service brings expert Car Repair solutions to the local community in Tyler, TX, Tyler. From Tire shop, Mechanic to complex Car Repair projects, they maintain high standards of service quality. Local residents in Tyler, TX appreciate their attention to detail, leading to a consistent 4.8/5 rating from 868 reviewers. By focusing on the specific requirements of the Tyler, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Tyler, TX and beyond.
Google Reviews
Sandi Fields
★★★★★
Edited 5 years ago
Locally Owned <-- Very important The gentleman I spoke with was courteous & informative. The gentleman who was present when I went to the shop, was equally courteous. They were upfront regarding discrepancies from my initial phone call a week prior. I am highly pleased with the service I received. And I will continue to use them for my vehicle's needs.
Pitbull Mom (Nonnie)
★★★★★
4 years ago
Love these guy's!!! So helpful! They are great about explaining things so you can understand, and they will even show you to make sure you understand what's going on with your vehicle. They have never treated me poorly or like I was stupid because I'm a female. The only place I send my daughter for service, I need to know she's safe and the work is done RIGHT! Highly recommend Goolsbee Tire!!
Shan Mac
★★★★★
5 years ago
The customer service at Goolsbee is impeccable! Chip was so wonderful and kind. He explained the product very well. He had great manners. The whole place had a wonderful atmosphere. I would go back and recommend to others!!!!! Awesome experience
Cynthia Allen
★★★★★
2 years ago
I called the day before. They had to order my tires in and said it is first come- first serve and yo cone in at 9:30. I was there at 9:30 and the parking lot was full, people in the waiting room and at the desk. When it was my turn at the desk they took my keys and set to work on my new tires. Took about an hour to put two new tires on the front and rotate old front tires to the back. All in all I give them 5 stars for STELLAR service.
Kristin Tompkins
★★★★
☆
2 years ago
Only reason that I didn’t give them the full 5 stars is due to the mechanics error. I went in with a nail in 1 tire and asked them to go ahead and rotate the tires since I was about 1,000 miles away from needing a rotation. Waited an hour and they told me I was good to go. The individual went to ring me up when he noticed that they didn’t even rotate the tires. He asked me to give them just a minute and he took it back to them for the rotation. I appreciate the guy at the counter for spotting the error and taking action rather than waiting to see if I caught the mistake. Nowadays there aren’t many people willing to do that for you as it’s a race to get people in and out rather than quality.
Tom Webb
★★★★★
Edited a year ago
I have ALL my alignment work done here by Brian. When I find someone that is Top if their game in their specialty field I follow them. Brian has been doing Alignments since 1987. The work Brian has done on my personal vehicle and my 18 wheeler has saved me 100's. Brian will let you know if anything needs to be replaced. Don't buy junk parts take suggestions. Thanks Brian once again for a Great job...
Randall Grimmett
★★★★★
3 years ago
The team they have put together both in sales and service is second to none. Always very helpful and upfront with service needed and quotes ! I have been using them for over 20 years and have never had to go back for any issues ! Scott hats off to you and your team !
Kenneth Venable
★★★★
☆
3 years ago
Called around for estimates. Goolsbee offered the best value on a full set of truck tires. It was a typical 30 minutes before the truck was serviced and 30 minutes in the bay. Turn-around time was the typical hour. The service tech, Kasey, was polite, professional, and personable. Overall good experience.
cleofus903
★★★★★
6 years ago
A long standing business in our community with friendly staff and knowledgeable shop mechanics. I have used this place for many years since my father first introduced me as a youth. I feel pricing is honest and competitive for the type of work they perform. Definitely a place I trust with my vehicles concerns and service.
Ben N
★★★★★
2 years ago
These guys are awesome. The service staff is friendly and the service tech entertained entertained my curiosity. Being mechanically curious in nature I stood outside of the service bay in the parking lot watching the service mechanic. He was very thorough and very confident what he was doing!
Eddie Gipson
★★★★★
Edited a year ago
One of the most professional tire shops I have ever been to they have the latest computer system to program your tire inlet valve up to the date technology outstanding customer service and all that at a great price give this place a try and you will love it 75 years and the legacy continue!
Melissa Lapin
★★★★★
11 months ago
Excellent service with good pricing. We were traveling and had tire issues and they got us fixed and back on the road in a short amount of time.
Chris Smoot
★★★★
☆
3 months ago
Purchased a set of new tires for the motorhome at a reasonable price.
Rosanna Thompson
★★★★★
a year ago
The guy at the front desk was so kind & helpful. I was in & out of there for a tire rotation in less than an hour. This is the place to go to!! They are all honest & efficient!! I found my new shop to do business with!
Sidney Miller
★★★★★
10 months ago
One of the quickest and most honest tire shops I’ve been to in a while! Got my alignment and tires on fast and had excellent service as well!! Highly recommend goolsbee
Strom Davis
★★★★★
a month ago
Great friendly,knowledgeable staff. 👍🏻
Bray
★
☆☆☆☆
7 months ago
Went to see what was wrong with my A/C and they told me it was the whole A/C system which was gonna cost $1500. I bought the kit and went to another mechanic to put on and that wasn’t the problem at all. Blend Door Actuator was the problem the whole time. Lied and just want your money.
Katie Blackfoot
★★★★★
a year ago
This place did a good job today. They worked on my company's van tire. I had a blow out, so we got the tire replaced there later today. The new tire was not holding air, so they looked and showed us that the wheel itself was cracked. Now we are able to fix this problem. Thank you all!
Stoney Southern
★
☆☆☆☆
Edited a year ago
I have been taking our vehicles here for years....well not anymore! This last 2 times we have taken a vehicle to Goolsby, some type of service issue has to be addressed by what the employees have done to one of our vehicles. Even brought up to their attention, one instance was "We'll catch up the next time you're in ". And this last time, they have put several extra screw holes in my diesels airbox when replacing the engine air filter... Needless to say we will NEVER going back... Edit: Update: It's been several months and no one at Goolsby has called to try and make any of this right or apologize for losing our business.
April Mullins
★★★★★
4 months ago
I cannot say enough nice things about this place! Chip quoted us a reasonable price for the work we needed done on our car. And then he said it wasn't as bad as he thought and only charged us maybe a little over half of the original quote! Most of the places I've been would have just charged me full price and never said a word. I am so thankful for goolsby tires this place is awesome I highly recommend it if you want good work done at a honest and fair price
