Grease Monkey

Thomas Smith

★★★★★

a month ago

I’ve been here many times over the years because it’s conveniently located to where I live, they always do an excellent job in a timely manner, they are reasonably priced, and they are very friendly. Yasmin, the manager here, is extremely personable and wants to do whatever she can to ensure a positive experience for all customers in her store. She is knowledgeable and has advised me on several occasions with other issues pertaining to other vehicles in my household as well. I would highly recommend them the next time your car needs service and if they can’t do something, they will be honest and let you know what your options are.

Mike Valls

★★★★★

2 months ago

I had a great experience! I got my oil changed and had some preventative maintenance done as well. Dorian helped me out and was absolutely amazing. He explained everything to me very well and is very trustworthy. I could tell the whole time he really cared about helping me and gave me great recommendations regarding my car and what things I should get fixed now and certain things I should get fixed later on. Thank you Dorian for all the help I will be back to come see you again!!

Jane Havron

★★★★★

2 months ago

I had such a great experience here today! I called around 1:00 PM and didn’t get my car towed in until about 2:45 PM, and they still stayed open late to make sure my car was taken care of. The atmosphere was welcoming and positive the whole time. This was my first visit and Dorian was incredibly helpful. I probably called at least four different times over the span of about six hours with different questions and updates, and every single time he was so kind, patient, and informative. He took the time to explain my maintenance needs in a way that actually made sense and never once made me feel pressured. I learned so much about my car and felt confident in the decisions I was making because of him. I will absolutely be coming back and recommending this shop to everyone I know. Truly a top-tier place for car service!

Gena Afroukhteh

★★★★★

2 months ago

Yasmin was AWESOME! She made sure to explain everything so thoroughly and was honest about a service that I thought I needed but actually didn’t currently need. Her customer service skills were also amazing, and I really felt like a valued customer here. You can really tell there is pride in the work they do here! Service was quick even though they were quite busy, and the lobby had coffee and tea while I waited. I wish all my errands were as great of an experience as this was! 😂 Will definitely be back to this trustworthy establishment!!

Ethan Darla

★★★★★

2 months ago

This is going to be my maintenance shop from here on out! Dorian and Yasmin are both wonderful! This is my second time coming to this location on Howell Mill for services. First time was for emissions test. Customer service was fantastic, and the wait time was extremely minimal. Dorian and Yasmin both took care of me wonderfullly. I came here through recommendation, and I can understand now why. Today I went in for an oil change. Happy to see Yasmin and Dorian again as well. Dorian educated me honestly on the maintenance required to keep my car healthy, and I could tell it was genuine versus just trying to push car services. Trust level over 90000!!! Yasmin is super sweet hard working and I can tell contributes a lot of wonderful contributions to the team overall. She does an amazing job at making a customer feel lie they are getting the service she would want for herself at a shop, while also just treating people just like her friend or family! I told them I was on a budget, and they worked with me to find the right coupons and deals to find the best price to do what was needed to take care of my car without breaking the bank. I could go on and on while I sit here and finish my service here at the shop, however I say just go here next time you need anything done and you WILL NOT regret it or go anywhere else after that. THANKS Y'ALL!

D. Farley

★★★★★

a month ago

I am very pleased with the level of customer service I recently received at the Grease Monkey on Howell Mill—specifically from Dorian, who exemplifies what unparalleled customer service looks like. ​I first arrived on Friday, 2/20, at 5:00 PM for an oil change. Unfortunately, the shop didn't have the specific filter my car required. Dorian was incredibly apologetic and assured me he could order the part and have it in the shop by the following morning. He promised to reach out as soon as it arrived, and he did exactly that. When I returned, Dorian apologized again for the delay and thanked me for coming back and trusting them with my vehicle. ​Throughout the process, Dorian was attentive and professional. He pulled service reports and made me aware of a minor issue he suggested I have a European diesel engine specialist look at when possible. There was no "upsell" or pressure; it was simply a "hey, I want you to be aware" moment. He took the time to answer several additional service questions with patience, offering suggestions that aligned perfectly with what other pros have told me. Again, Dorian thanked me repeatedly for my business and invited me to reach out any time with questions. As an HR executive within a global company, I know exactly what excellent people skills and customer service should look like. Dorian is a stellar ambassador for this brand, and because of this experience due to his friendly, open and welcoming personality, I will definitely be a returning customer to this location. Thanks, Dorian!

Piper Redmond

★★★★★

a month ago

Mechanics were very kind and helpful! I got my oil changed and they offered to check out everything else on top of it. Dorian helped me out today and was great! They stayed open about half an hour to get everything done well. Thanks again for this seamless trip. I will definitely be returning.

Mary Jones

★★★★★

a month ago

Jasmine, the store manager was very kind and professional. She explained the issue I was experiencing with my car and the necessary repairs needed to fix my car. She then gave me a comprehensive lists of things that should be done to keep my car in good condition to prevent possible issues in the future. I thoroughly appreciated her care and advice!!! I will definitely have my repairs done at her shop!

Jalen Shaw

★★★★★

2 months ago

Excellent service! The technician was knowledgeable, patient, and respectful. Everything was explained clearly, recommendations were helpful (not pushy), and I never felt talked down to. Car maintenance can be intimidating, but this experience was smooth and comfortable. Highly recommend!

Graylen Janifer

★★★★★

a month ago

I got an oil change last minute here, and IT WAS THE BEST SERVICE. Yasmin was super friendly, and polite and bubbly! She knows her stuff, and there was no pressure for upgrades. She advised and educated me on everything. I’m coming back here, it’s worth the drive from Alpharetta.

Jackie Shemaria

★★★★★

a month ago

I had a great experience at Grease Monkey this morning! Yasmin & Dorian took great care of me and even made an effort for some good ole fashioned human connection. They were very knowledgeable and friendly. Will be coming to Grease Monkey for all my greasy needs from here on out! Be sure to check for discount codes online too!

Simon Komar

★★★★★

2 months ago

Went in for an oil change and the service was great. I felt they were really doing their due diligence with the inspections/checks and maintenance recommendations were coming from a place of customer interest rather than a sales pitch. The employee I had was very personable as well. I can't recall her name unfortunately, but she was cool.

Mahima Senthilkumar

★★★★★

3 weeks ago

Fast, friendly, transparent with prices. I got an oil change, emissions test, and replaced my battery all within 30 min. Yasmin and Dorian were great

Nola Rich

★★★★★

a month ago

Wonderful wonderful wonderful experience! Demetrius… Ra’Neisha… and Goldie (didn’t get her name but yall know who I’m talking about) lol I will be back every time I need service! The entire 2/9/2026 staff deserves a kudos and lunch on the company! lol thank you for ur superb service! -Janey lol (Janie) lol

Kyriq Woods

★★★★★

a month ago

The service was absolutely fantastic all around the board. Yasmine was amazing and quite the educator when it came to informing all about how to properly maintain the health of my car. This will now be my go to spot for car services. Management is in great hands here. 5 stars for me!

J Chin

★★★★★

2 months ago

Professional, friendly, knowledgeable, and didn’t rip me off. If your looking for any help with you vehicle, the personal at Grease Monkey will take care of you. They even gave me a report of all the findings they discovered on my SUV and even had the manufacturer suggestive repair intervals and didn’t up sale anything on me and I know everyone appreciates that. I will be back there for all my oil changes.

Mallory

★★★★★

a month ago

Yasmin was great. Very informative and educational about my car I felt empowered after leaving with the oil change. I will definitely be back and tell more people about it.