About Business
Residents of Laredo, TX, Laredo have long trusted Grease Monkey for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Oil change service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 538 reviews. Throughout Laredo, and particularly in Laredo, TX, Grease Monkey is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Grease Monkey for any Car Repair inquiries or to schedule a visit to their Laredo, TX facility.
Google Reviews
Frank Carter (megadeth859)
★★★★
☆
Edited a year ago
Went to North Grease Monkey for a detail car wash and they reset my oil life. Told the "manager" and he did absolutely nothing except say that his techs sometimes forget and reset it by accident. Be careful everyone, because your oil mileage and oil reminders may be off unless you check after even a car wash. Also, advertised prices for oil changes are for 5 quarts. If you own a V6, V8, sports car or truck/suv or probably over 50% of the cars on the road, you will require over 5 quarts. Also make sure you get your receipt even if you have a prepaid wash plan. Had a female employee ask me for receipt after going through license plate reader and it saying sale complete. I completed her verification process but questioning a customer who paid, making them wait for verification just to say, good to go is a bit extreme. Maybe there are dishonest customers out there but perhaps fixing their system should be priority. Grease Monkey by airport in Laredo seems way more organized and I haven't had any issues there. Good car wash but organization is needed and is key at North location.
Stephen Aschliman
★★★★★
4 months ago
Everyone was quick and professional. I was very satisfied with the experience at grease monkey thank you.
Kevin Lopez
★
☆☆☆☆
a year ago
It seems the management would provide some quality control for the detailers. They do the bare minimum to get by, leave streaks, dirt and in general, really a bad job! For the amount of money we’re paying for full service it is no longer worth it to me! I will no longer frequent this place and I highly suggest you don’t either, unless you want disappointment! This business has gone down hill!! I’m just one but I would bring all 3 of our cars here at least twice sometimes 3 times a month!! The owners of this place need to get their head out!
Perla A. Holguin
★★
☆☆☆
4 months ago
Went in for an oil change and a super wash. The windows were not cleaned and the vacuum service was not done properly.
Israel Rodríguez
★★★★★
a year ago
I think I'm definitely coming back for future oil changes. I originally came last year for a yearly state inspection, but I was curious to come for an oil change. Looking at the prices, I figured I might as well take care of a few other things as well. I'm glad with the results.
Mary Rodriguez
★★★★★
a year ago
Great service. Always take care that my vehicle is well maintained and their pricing is decent. If you go early enough in the day you’ll be out in less than an hour. Would highly recommend.
D Wied
★
☆☆☆☆
3 months ago
Did not reset oil change message Did not top off washer fluid Not sure if they did anything but change the oil, if that!
Danny A
★★★★
☆
2 weeks ago
Decent wait time for oil changes, they are however very pricy.
Crystal Ortiz (Crys)
★★★★★
10 months ago
Staff is courteous and professional. The waiting area is small but chill. Whether you're getting your car detailed or serviced, you can expect excellent work. Highly recommend.
Lewis Wagner
★★★★★
a month ago
Never had a negative experience!! Everyone is very helpful and the job knowledge is great!
Drew S.18
★
☆☆☆☆
10 months ago
Bad experience. I was a regular customer, but not going back anymore after the last time I took it. Long story short, I left me vehicle for an oil change and wiper blades replacement around 5:30pm. They called me at 6:15pm and recommended I change my cabin filter so I did and they said that it’ll be ready in around 30-40 minutes. I waited for a call to tell me it was ready, but never got a call. I head over to the shop around 7:20pm and they’re closed and everyone is gone. I don’t understand why they didn’t tell me they were going to close soon and they never called me to tell me the truck was ready. I called the next day and explained how frustrating it was because I had to make plans to get a ride to work and a ride from work to the shop. The lady I spoke to didn’t even apologize.
Sel Herrera (Seli)
★★★★★
8 months ago
The gentleman in the front desk is always very kind, hes always the person who assisyme everytime I come in for an oil change. The staff working outside is nice and never move my stuff around in my truck. Always quick service.
Gaby En.
★
☆☆☆☆
2 years ago
I really wish I could give this place a better review. This is the second time I bring my car, the first was for a high end car wash, bug removal etc. Had to run the wash twice because this couldn’t get it right the first time. I thought I’d give it a second chance, brought my car in for a basic car wash and a two row seat shampoo. Pre-paid. I was not given an estimate, I gave it about three hours, drop off at 9:45a. When I called them about 1:30p for an update, they said “oh yeah it’s ready.” I get to my car, only to see that they didn’t actually do what I paid for, no seat shampoo! When I prompted the clerk to tell me why they overlooked this - he said they just got busy and decided to pass off on the seat wash. I do not recommend this place, but if that’s not the case for you then I’d highly recommend thoroughly inspecting you get what you paid for.
Marta D Flores
★★★★★
a month ago
The establishment is nice and clean. They were professional and very courteous. The wait time wasn’t long at all.
MrCopper King
★★★★★
7 years ago
Car wash is close, sign says due to weather. It's dead, no cars here so mybservice was super quick. With in minutes my truck has a free vacuum and they changed the oil. Staff was quick. In and out no problem.
Daniela Cardenas
★
☆☆☆☆
3 months ago
Went for new brakes because they kept making a very loud squeaky noise and even after taking it back for a second time it sounds even worse. I also got over charged for a service that should have been less
Asela Acosta
★★★★★
3 weeks ago
Went for an oil change, like I always do, I got a free wash, what's not to like? Great service.
Jose Tello
★★★★★
4 months ago
Came to get my cars headlights restored and I just wanted to give a huge shoutout to Mando for the great customer service! I normally don’t write positive reviews unless they absolutely exceed my expectations, and today Grease Monkey did that thanks to the above and beyond customer service from their staff. I will definitely be coming back for more of their services! I would highly recommend them for any of your needs! Professional work and great customer service! A++
Joshua Steele
★★★★
☆
4 months ago
Grease Monkey always has great service with a reasonable wait time considering how busy they get. Unfortunately, it is not a stay in your vehicle type of place. They do offer a free car wash with your oil change though and the waiting room has a ton of windows where you can watch your vehicle as it progresses, and it has quite comfortable seating as well.
Mauricio Hernandez
★
☆☆☆☆
Edited a month ago
This place is very dishonest with their customers. They will advise you and assure you that the vehicle needs a new cabin filter and the air filter. Even though you just changed them before going to get an oil change. Just make sure you check your equipment before and after they do services.
