Guaranteed Tire & Auto

Lkita Brown

★☆☆☆☆

9 months ago

I’ve requested the owner to call me several days ago still no response went there on June 4 to get my tire checked guy told me it was the Wheel Baron I specifically asked if it was safe for me to drive as I work in Greenville and live in Spartanburg county he told me yes just take it easy he tried to up sale me on parts that my car didn’t even have (I only have lower control arms 😂😂😂) but he tried to tell me that both upper and lower control arms needed replacing said I really needed to redo the whole front end which I knew wasn’t true I’ve been around cars my whole life but that day I just didn’t feel good and didn’t want to bother with the car I left to head home thank God I didn’t take the highway or I may not be here to tell the story my entire wheel fell off my car it was never a wheel Barron it was the studs as a mechanic how do you not know that he actually got down and wiggled my tire just like you would to check for the Barron got under the tire to look says he checked the tire throughly and nearly killed me and so many others on the road had this been any worse at this point I’m not looking to gain anything financially, I would just love a chance to be able to speak with the owner And let him know what type of people he employ The guy that checked my car actually discouraged me from coming to the shop saying that it would cost way more if the shop fixed it and he could do it on the side. He says he does numerous cars on the side, which is scary. I’ve come back up there and left my number. I’ve also called several times but no one will answer they’ve told me the owner is out of town but honestly I don’t believe them the Hispanic guy that worked there which is the guy that checked my car is extremely nasty But the African-American guy that worked there did seem really apologetic The Hispanic guy actually said to me that he wasn’t worried about nothing and it’s not his problem I totally recommend any woman that needs repairs. Please do not go to the shop. Had this guy actually done his job and not tried to get over on me and get work on the side maybe he would’ve been able to tell me this car wasn’t safe to drive

Clay Bradley

★★★★☆

3 years ago

On an emergency couldn't go anywhere else spur of the moment. These guys had the oddball sized (used) tire I needed. Actually two so that was even better. Decently priced and really good shape. Can't remember the owners name, but he was really helpful and super cool. If your in a pinch needing used tires or even new for that matter, hit this place up. Super friendly, knowledgeable and great prices. Even on that odd, nobody has can't get it kind of tire. You'll be surprised, check em out. I will be back for my tires to be replaced. 👍👍

Edward Taylor

★★★★☆

7 months ago

Good selection of tires and sometimes can negotiate better prices. Quick, efficient service and plenty of parking. Nice area for waiting inside and friendly owner and service guys. Had to replace all 4 tires and would go here again.

Michael Alva

★☆☆☆☆

Edited 7 years ago

Great prices for small town tire shop. Had to return as tire was mounted improperly. Things I would caution are that they don’t torque down lug nuts and they impact the hell out of them. This is concerning as one of our cars is recommended to be torqued to 76ftlbs of torque. My other car is 90ftlbs and I’m sure the impact gun is hammering away at way more than that. When I went to check the torque on one of the cars they lugs felt overtightened. Staff is super friendly when I went. When the shop gets busy things were a bit of a mess. No one knew who was next and people just scattered all over the parking lot. Don’t know if I’ll go back. Had I not have to go back that might have swayed my decision. Not a terrible experience but just caution on the things I mentioned. ——————————————- Update 2/2/19 I’m going to wash the car and I find that none of the old weight adhesive was removed. Super disappointed with the quality of work. Would not recommend. I’ve had tires mounted on various different cars since I was 16 and have never had this happen.

alisa K

★★★★★

8 months ago

JT and his crew are great! I’m notorious for tire issues. I’ve been here twice for different issues and they’ve been so quick and helpful both times. I needed new tires so my husband called them in the morning, around 11am, by 1pm the tires had arrived and I got here around 1:30pm, put me in a bay right away and started changing my tires. They have nice AC inside, water, and a TV, makes for a more comfortable wait time. 10/10 recommend and will come back with any of my future tire issues!

Josh Dixon

★★☆☆☆

6 months ago

Tried to sell me used tires for the same cost as new ones you could buy from multiple other stores. Not sure what was going on, if the guy at the front desk was trying to con me or they just had their prices miscommunicated. Be careful if you choose to go here.

Vlad Stanislav

★☆☆☆☆

Edited a year ago

Worst experience ever. I support local businesses and always will.. I used guaranteed tire and auto a few times before. Today I came in to get my tire plugged and they could not take my tire off. They plugged the tire but stripped three lugs trying to take the tire off. When I confronted them about it the manager or owner (fancy lady) told me the tires were overtightened and that if I persisted then she would have me pay for the “broken” tool. All I wanted was them to give me 3 new lugs that they stripped. The person that worked on my car was a younger Hispanic gentleman. When I confronted them about it the younger gentleman was nowhere to be seen. Please help me spread the word. I would hate for anyone to experience the cursing and name calling that I experienced. Then they told me to get off of their property when they couldn’t say anything else. ———— Update: 12-22-2022 This place is still a scam. They’ve been scamming people for years now! By all means avoid this place!

Shay Young

★☆☆☆☆

4 years ago

The owners attitude from the moment I pulled in to the moment I drove out was deplorable. I brought my work van in to get a tire exchange, the owner kept making smart comments the whole time he judged, before he even had a chance to even speak to me. Let's just say he made me pay before the tire could be exchanged and acted as if I was out to get him the whole time. A.J. the guy who was doing the work handled it very well... I will NEVER give this company a penny more of my hard earned money. But I made sure A.J. got a tip.

Erica Maldonado

★★★★★

2 years ago

the shop is full of nice people, especially the managers, their pricing is on point and they get you in and out as quickly as possible, which was great timing for us! they have a great selection of tires and we will absolutely be coming back for tire needs in the future!

Casey Charity

★★★★★

7 months ago

Only place we have went for years for our tire needs and they always take good care of us. Talk to JT or John. Great guys. Highly recommend

Tabitha Hadden

★☆☆☆☆

a year ago

Don't go here unless you want to come out missing parts that were not missing prior. Now they refuse to replace the item because "you know things age on a car". Total bull crap. Never had an issue until it came into that shop. Was originally told that everything left on the car as it came in. Only for them to find my centercap 2 days later where they parked my car. Never ever will go back here. I will take it to someone that appreciates my business.

Gene Kozlove

★★★★☆

Edited 4 years ago

Good service and reasonable prices - I had a flat tire and they were able to quickly patch it, attentive and friendly as well. They removed this huge bolt (see picture). ——- Updated review (downgrading from 5 to 4 stars): When I took off, after the short time the TPMS (Tire Pressure Monitoring Systems) comeback on and was on throughout my driving. The confusing parts is that the tires didn’t look empty. Later I checked tire pressure and they all were OVERINFLATED. Instead of 33 PSI, one was at 73, another at 68, 47 and 52!!! Thank God that they did not explode! Once I deflated to 33 PSI, the TPMS light 💡 turned off. ——-

CheesyOrange

★☆☆☆☆

2 years ago

One of the worst places I’ve ever gone to. Took my car to get some new tires and they ended up scratching the car and the rims. I tried to contact them but was told that they basically don’t care and “it’s not their problem”. Don’t expect any professionalism.

Adam McCormick

★★★★★

6 months ago

These guys are absolutely amazing, fast and friendly. I'll definitely be going back.

Martin Mahffey

★★★★★

2 years ago

I found myself in desperate need right away for a size tire that several other shops did not have available (used of course). I was hoping to make it through February but nope! I called and the gentleman was very nice and told me he had the size tire and could put mount and balance them right away. Very reasonable price for pretty decent tires. Will hold us over for a stent while we save up for new ones!

Kelsey Morgan

★★★★★

Edited 2 years ago

I came here to get some used tires, mine were in bad shape. Every single one of the people who worked there were so amazing. I can’t say enough about their kindness and generosity towards me. I didn’t have a lot of money to get my tires done but they were able to help me out and get 4 used tires. I will continue to come here and see the employees here for any work I need or refer others here. Again, I can’t say enough about these people. 12/16/2023 I want to piggy back off my original review. This place is seriously one of the best. Everyone here is always so friendly and helpful. Always accommodating.

Paul Gussev

★★★★★

a year ago

This is the best tire shop I ever been so far, great prices, had a great service, Josh services my vehicle have done amazing job on alignment! Definitely coming back and highly recommend for everyone else! And they open on Saturdays!