Gunter’s Mercedes

Sam Robins

★☆☆☆☆

a year ago

The people working the office phones are clueless and have BAD attitudes when I called trying to bring my cars in for service! Terrible!

Nathan George

★★★★★

11 months ago

Very helpful in finding a rare part for my old diesel Benz!

Joe

★☆☆☆☆

Edited a year ago

We have gone there many times with many cars and try to come back again to be barked at saying "we don't have time to work on your car!" Asked to speak to Jr or Mike, and she tell me they aren't here and can't help me!!! What kind of CS is that!

Dee Noot

★☆☆☆☆

Edited a year ago

I do not understand how you are supposed to sell cars as a dealership with only one sales rep that doesn’t show up on time or return messages to me. Showed up 4 times, cash in hand being told "she might come in soon, sorry...."

Melanie H Guarnieri

★★★★★

a year ago

Gunters Mercedes has worked on my Mercedes for years and I've never had a problem! Love Charlan in the office!

John Buchanan

★★★★★

6 months ago

Best service. You can not find nicer or friendlier people.

Ali McBurney

★★★★★

11 months ago

Service at Gunter’s Mercedes was great! They were knowledgeable and trustworthy and we will definitely return for future service needs!

Will C

★★☆☆☆

Edited a month ago

(Old review with 4 stars) Mike, Stan, Joe were great to deal with and very knowledgeable on my family's cars and informative on buying other cars on the lot in the future..... Update 2/5/26- Good think Mike is still around. Otherwise this place should be shut down. Everyone else is clueless, a criminal or communicates a big game but doesn't hold up. Last review was 4 stars cause 2 people there didn't know how to take care of customers or do their jobs. New review is 2 stars since 2 of the stars that were there are not there anymore, but Mike at least still is.

William Green

★★★★★

a year ago

I've always had good experiences with Junior and Char in the office. Junior repaired my Mercedes for a lot less, and I do mean a lot less than what the Mercedes dealership wanted to charge me. Char even helped me with my specialty Mercedes which is almost impossible to find parts for anymore.

David Ramsey

★★★★★

11 months ago

I love this place! They specialize in MB repair and sales. They really know their cars. I usually just pop in and look as I am in the market for a weekend car but this time I spoke with the manager and she was kind enough to take my name and number and said she would help me find that mid 80’s car I’ve been looking for. Good people!

Wells Williamson

★★★★★

a year ago

I have purchased several Mercedes from Gunter’s including, 1-R129, 3-W210’s , 2-W140’s and 2-W163’s. I have also had the more “entailed” work done there that I couldn’t do myself. They ALWAYS have me fair prices and timely service. I highly recommend them for both!

Claudia O'Steen

★★★★★

3 months ago

I have dealt with Charlie and Mike twice now, and they are great to work with! Will continue doing business here.

Shawn Brown

★★★★★

8 months ago

I just want to take this time to thank everyone at Gunter Mercedes for the amazing hospitality and care they shown to me during the process of purchasing my car. Everyone there was so welcoming and so kind. I thank God for people like them, they are a true testament to great customer service. Thank y'all so much again. Be blessed!

AC Star

★★★★★

a month ago

Great repair shop! Used them 3 times, 100% satisfied!

Natalie

★★★★★

11 months ago

Very Honest, Excellent Customer Service..Fast Turn Around Time.. I had my brakes and rotors done here and my air conditioning fixed.. my compressor was bad and Gunter Mercedes gave me the best, lowest quote in town I am so thankful for them and their service. I would Highly recommend them to anyone. The mechanics are top-notch. Very happy customer. Thank God for them❣️ -Natalie Long 😁

Amir

★★★★★

4 months ago

I definitely appreciate their business. Charlotte and Junior kept my Mercedes in shape at an affordable price and a very nice. I definitely will recommend them.

Frolo Obando

★★★★★

a month ago

I did not have a repair but I called and had questions about a coil over conversion kit and the tech patiently answered all my questions and gave me some good advice. They gave me a recommendation of repairs on a type of sub-model of a particular car I was looking for. They also told me about certain sub-models I should look out for and avoid. Thank you so much for helping me out. I very much appreciate your assistance!